Monte Serrat Hotel

Guests have praised the breakfast at Monte Serrat Hotel, highlighting its quality and variety.

The hotel tends to be less crowded during the evening, providing a quieter atmosphere for guests.

While some guests have mentioned cleanliness concerns, others have praised the staff for their efforts and the cleanliness of certain areas.

Monte Serrat Hotel offers free parking, providing convenience for guests with vehicles.

Some guests have mentioned uneven or uncomfortable beds, while others have found the rooms spacious and comfortable.

Some guests experienced bad internet in their rooms, so consider checking the internet connectivity in the room before finalizing your booking.

While the hotel offers good rooms, food, and staff, the location may not be ideal for sightseeing or shopping, and some guests found it to be in a dangerous area. Plan your activities accordingly.

Some guests reported mold in the rooms and issues with manual air conditioning control. It may be helpful to inspect the room for these issues upon check-in.

Several guests mentioned loud air conditioning as a downside. If you are sensitive to noise, it may be beneficial to inquire about the air conditioning system in the room.

While many guests praised the staff, some mentioned a lack of cleanliness in various areas of the hotel. It could be helpful to manage expectations regarding cleanliness.

The hotel is close to several attractions such as the Coliseu Theater, Santos Municipal Theater, and Santos Beach. Take advantage of these nearby places during your stay.

While the hotel offers breakfast and dinner, some guests found the location to have limited dining options in the evening. Research nearby dining alternatives for a variety of choices.

The hotel offers increased accessibility and features such as a roll-in shower and grab rails in the toilet. If you have specific accessibility needs, confirm these features before booking.

Some guests experienced issues with their room cards needing reprogramming multiple times during their stay. It may be beneficial to inquire about this upon check-in to avoid inconvenience.

The hotel allows pets on request, with applicable charges. If you are traveling with a pet, consider this option and inquire about the specific pet policy.