Pros (+) Staff is great!
Cons (-) Very welcoming and the staff was amaizing
5 stars
Grand Hyatt Sao Paulo
Avenida Das Nacoes Unidas 13.301, Sao Paulo 04578-000, Brazil
Sao Paulo, Brazil
See location+55 112 838 1234Photos of Grand Hyatt Sao Paulo
Overview
Luxury São Paulo hotel in Itaim Bibi with a full-service spa This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge. Grand Hyatt Sao Paulo offers 467 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Grand Hyatt Sao Paulo
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- River view
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- Upper floors accessible by elevator
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
- DVD player
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Fitness
- Aerobics
- Fitness center
Things to do
- Cycling
Reviews of Grand Hyatt Sao Paulo
9.0
Wonderful
1850 verified ratings
Wonderful
1226
Very good
273
Good
205
Okay
72
Fair
35
Mediocre
12
Poor
27
Summary of reviews
Guests say
Guests generally praised the hotel for its excellent service and cleanliness, highlighting the friendly staff and great amenities. The location was also appreciated, although some guests noted noise issues around the pool area and limited space at times. Overall, many felt the hotel offered good value for the price, despite some concerns about room size and traffic.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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9 out of 10
270 reviews
9.3 out of 10
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8.6 out of 10
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Pros (+) All
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The restaurant offers fresh and tasty buffet breakfast with bespoke varieties related to all kinds of eggs. However, some guests have mentioned that the dinner options may not meet their expectations.
Is the hotel staff accommodating and friendly?
Yes, the staff is known for being very kind, helpful, and always checking on guests to ensure everything is okay. However, some guests have mentioned that the staff can be impersonal at times.
How are the hotel's cleanliness and room amenities?
The rooms are spacious, clean, and offer complete amenities. However, some guests have mentioned issues with the hot water in the shower and a lack of plug plots at the bedside.
What are the highlights of the hotel's location and atmosphere?
The hotel is located in a good area with an amazing atmosphere and concierge. However, it may be a bit far from the city center, and some guests have mentioned that the location is not ideal for tourists.
What are the unique features of the hotel's facilities?
The hotel offers exceptional gym facilities, two very nice pools (indoor and outdoor), and a spa and wellness center. However, some guests have mentioned that the hotel's infrastructure is getting outdated and that the property may not meet the expectations of a 5-star hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the bridge and lake comes highly recommended.
Consider Low Season Travel
February is mentioned as the low season, which could be a great time to visit for a quieter experience and potentially lower rates.
Explore Nearby Attractions
The hotel is within proximity to several attractions such as Parque Ibirapuera, Museu de Arte de São Paulo, and Parque da Independência, making it convenient for sightseeing.
Check for Early Check-in Charges
Some guests mentioned that they were surprised by the high charge for early check-in. It's advisable to clarify the charges for early check-in to avoid any unexpected costs.
Be Mindful of Noise
Some guests reported that the sound of cars from the nearby elevated highway could be disruptive, especially for rooms with a bridge view. Light sleepers may want to consider this when choosing a room.
Utilize the Concierge Service
The hotel offers concierge service, which can be helpful for arranging transportation, tours, and recommendations for exploring the city.
Consider Room Selection Carefully
While the rooms are generally praised for their size and cleanliness, some guests found the beds too soft and the decor standard. It's advisable to review room options carefully based on personal preferences.
Take Advantage of the Spa and Wellness Facilities
Guests appreciated the spa, hot tub, and wellness center, which can be a great way to unwind and relax during the stay.
Clarify Parking Charges
Some guests were surprised by additional charges for parking. It's recommended to clarify parking fees and inclusions before arrival to avoid any unexpected expenses.
Plan for High Season
November is mentioned as the high season, so travelers considering a visit during this time should plan and book in advance to secure preferred room types and potentially benefit from special seasonal offerings.
Location
Avenida Das Nacoes Unidas 13.301, Sao Paulo 04578-000
What's nearby
- Ponte Octávio Frias de Oliveira438 yd
- Centro Empresarial Nacoes Unidas0.5 mi
- Estádio Cícero Pompeu de Toledo1.7 mi
- Via Funchal Music Theater1.8 mi
- Ema Gordon Klabin Cultural Foundation3.3 mi
- Parque Ibirapuera3.3 mi
- Instituto Butantan3.6 mi
- Universidade de São Paulo4.3 mi
- Hospital das Clinicas da Universidade de Sao Paulo4.4 mi
- Museu de Arte de São Paulo4.7 mi
- Autódromo José Carlos Pace5.7 mi
- Catedral Metropolitana6.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hyatt Sao Paulo
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | $244 |
Average price (weekend night) | $200 |
When to book a room at Grand Hyatt Sao Paulo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 6.2 mi |
Nearest Airport | Sao Paulo Congonhas |
Distance to airport | 2.8 mi |
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