Grand Hyatt Sao Paulo

The restaurant offers fresh and tasty buffet breakfast with bespoke varieties related to all kinds of eggs. However, some guests have mentioned that the dinner options may not meet their expectations.

Yes, the staff is known for being very kind, helpful, and always checking on guests to ensure everything is okay. However, some guests have mentioned that the staff can be impersonal at times.

The rooms are spacious, clean, and offer complete amenities. However, some guests have mentioned issues with the hot water in the shower and a lack of plug plots at the bedside.

The hotel is located in a good area with an amazing atmosphere and concierge. However, it may be a bit far from the city center, and some guests have mentioned that the location is not ideal for tourists.

The hotel offers exceptional gym facilities, two very nice pools (indoor and outdoor), and a spa and wellness center. However, some guests have mentioned that the hotel's infrastructure is getting outdated and that the property may not meet the expectations of a 5-star hotel.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the bridge and lake comes highly recommended.

February is mentioned as the low season, which could be a great time to visit for a quieter experience and potentially lower rates.

The hotel is within proximity to several attractions such as Parque Ibirapuera, Museu de Arte de São Paulo, and Parque da Independência, making it convenient for sightseeing.

Some guests mentioned that they were surprised by the high charge for early check-in. It's advisable to clarify the charges for early check-in to avoid any unexpected costs.

Some guests reported that the sound of cars from the nearby elevated highway could be disruptive, especially for rooms with a bridge view. Light sleepers may want to consider this when choosing a room.

The hotel offers concierge service, which can be helpful for arranging transportation, tours, and recommendations for exploring the city.

While the rooms are generally praised for their size and cleanliness, some guests found the beds too soft and the decor standard. It's advisable to review room options carefully based on personal preferences.

Guests appreciated the spa, hot tub, and wellness center, which can be a great way to unwind and relax during the stay.

Some guests were surprised by additional charges for parking. It's recommended to clarify parking fees and inclusions before arrival to avoid any unexpected expenses.

November is mentioned as the high season, so travelers considering a visit during this time should plan and book in advance to secure preferred room types and potentially benefit from special seasonal offerings.