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The appartment was spacious and clean. Some of the staff members at the reception and in the restaurant were very kind. We booked a room for 1 night for 4 persons with the possibility for an extra baby-bed. When we arrived, they told us that my smallest, 3.5 year old son is not a baby, so they charged us for an extra 20 EUR (although we had our own baby-bed for him, and there was enough space for that in the room), and made us feel that we are lucky that we were allowed to stay at all.
Excellent studio apartment
All the staff were very friendly, great breakfast, and great location. The bed was hard and the pool needs updating and better cleaning
Excellent appartement hotel for families, directly located on the skiing area. Hotel-Restaurant closed on Tuesdays - in the middle of the Austrian holiday season - not even a breakfast is available!
Kind and helpful staff which helped a lot in our problem. A young woman who was in the reception during our arrival was really sympathetic and consequently very helpful. Thank her very much. Well furnished room with a lot of modern convenience devices was also nice. I don't know if this is a rule in the hotel but we were unfortunate to get dirty, completely untidied room with started soap and unchanged bed linen, after a complaint we got the second room - the same situation occured. Hopefully, the third room was clean properly. Secondly, only part of the 4-people apartments are comfy - the bedroom with double bed - for other 2 people there was only a small sofa which was too small!!!!! That was odd.
comfort, excellent staff, parking, very suitable for families
Excellent location, warm and helpfull personnel, fair prices, my family spent a wonderfull time.
Facilities were very good, but the biggest plus for me was the location and ease of access to the adjacent piste and ski lifts.
An excellent facility with all the necessary equipment for cooking and staying.no air - condition.a very close restaurant (minute from the hotel)
Trivelig personale i ett topp Hotell. Stort, rent og nytt rom. Kananbefales på det varmeste. WIFI på rommet
Friendly efficient service and atmosphere. Amazing spa facilities, best seen ever. Excellent breakfast choice and nothing was too much trouble. Excellent position opposite the cable car. Excellent facilities for walkers and skiers or even those who want to just enjoy Austria. Schladming is a lovely town. None
the location is great for ski trips, it is very close to slopes. The room was nice and the food was good as well.
The location next to the ski mountain/gondola was perfect. The breakfasts were great with lots of fruit, cold cuts, breads/pastries and salad fixings. The modern decor was calming with simple designs throughout. There was a large grocery store located about 7 minutes walk away. One item that had everyone talking was the absence of telephones in the rooms. If you didn't have a cell phone that worked overseas you where out of luck. No wash cloths in rooms (this occurs often in Europe) and no access to an ironing board. I was however, able to steam any wrinkled clothes in the shower which had little knobs inside for towels and the hangers could be removed from the closet. If you are made aware of these issues before your arrival you have time to do something about it.
Excellent breakfast, clean and modern environment, helpfuland accomodating staff, comfortable rooms and beds. Top location for involvment in and spectating of MTB and ski World Cup events Nothing
Situated right across from the lifts. Great breakfast. Room was spacious and everything seemed to be new. No A/C but windows open. One front desk person was rude but the others were fine. Internet in the room requires a cable so only one computer can be used at a time.
Convenient,Clean,Pleasant staff , Value for money No tea or coffee in room
Great location next to slopes and ski lifts, fresh design compared to traditional Alpine hotel in Austria. New, clean and modern hotel with nice Finnish sauna in the roof with the view to slopes
we found no telephone in our room
Very conveniently located with good facilities. Still quite new so no wear and tear to speak of. Restaurant was closed because nobody had booked! One to watch in the off peak season.
The breakfast buffet was wonderful. The hotel is close to the town shops (an easy walk) and restaurants and the view of the ski slopes from the dining area is great. We went in the spring, when there was no skiing, but I can imagine it would be a very nice location during winter. The staff is very friendly, courteous and quite helpful. The room was roomy with a contemporary flair. I would definitely stay there again. The bathroom area could use exhaust fans, but this is a relatively minor issue.
good ambiance, nice decorated, rafined dinner, nice location, good and large rooms, fancy bathroom, free wireless internet no swiming pool, no playing room for kids
Excellent hotel, with wonderful staff, wearing his ancient dress. Excellent food, clean and warmy place. Located in middle of the little town, and 10 minutes walking to the sky Schladming lift. We enjoy very much our sky week. The price is well but not cheap; considering meal, staff work, location and facilities.
Attention and warmth of the staff's approach to tourists, quality of food, building's location and look not the entire building is renovated as yet
Comfortable rooms, great views, excellent breakfast buffet, excellent hot-stone massage, lots and lots of activities
The room was a most pleasant surprise: spacious, luxury, including the bathroom. The fact that a five course dinner of exellent quality was included in the price was another unexpected surprise. The personnel was most friendly and helpful.
Pleasant staff, spacious room, very good selection of food (we had half board), wonderful view, parking in front of the hotel. Good info point on the reception. For skiers: hotel has good deal for renting ski equipment - ask at reception. Very good value for the money. We went there for skiing week and had wonderful time. Although out of the Schladming, hotel is connected by ski bus (with ski pass free of charge) with major gondola and nearby places. For those coming by car - parking is in front of the hotel. WiFi is accessible only from limited part of public space (restaurant), will be much better to install stronger WiFi point. No other facilities (spa, sauna, gim, etc.).
I liked everything during my staying there! It is the best olkase for your hollyday!
situation is good Rooms may need some urgent refreshment / global cleanliness (bed ...) could be improved.
a beautiful location near downtown. great staff