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Very convenient location to rail station, shopping, thermal baths, and the city centre. Very efficient front desk service, calming decor and comfortable lobby.
Excellent location. Reasonable price No phone in the room.
Excellent location, clean and quite spacious rooms, good breakfast selection. Underground parking lot with direct access to the motel. Lady at the reception desk was not particularly courteous.
location, price, and the room was pretty nice too. that there was not one phone for customers on the premises. and that the doors did not have peep holes.
Convenient to downtown, shopping and train station. Internet access in room and good breakfast.
The cleaniness of the room and the excellent buffet breakfast.
Conviently located and affordable.
The staff was sometimes really not proffessional and made the impression like they can not handle the reservation from booking.com. We had almost every day a new problem. The breakfast was simple and the place for so many guests was to small.
Modern design, w/great work of space, a queen size bed, and a totally new & fresh vibe to the room w/a nice view looking down the street to downtown Wiesbaden. Location was super close to the train station as well. Breakfast was tasty too!! Great place w/an exceptionally great price!! Thank you Motel One, I'll use you again!! Have already spread the word to my daughter whom wants to come in August next year.
Close to the main train station
Excellent location, simple but stylish hotel, clean..perfect !!
It was conveniently located and fairly easy to find. I also liked their energy saving technique of using the key card to activate the room electricity. I didn't like the extra expenses of overnight parking and breakfast. There is no where to park except in the attached parking garage. The discount offered by the hotel to park there was negligible. The breakfast, although very good, was too expensive for what was offered. When checking in, the staff does not inform you of little things, like purchasing the parking discount before you park or using your key card to activate the electricity. It would have saved me from having to figure it out on my own.
The comfort of our room (junior suite) and the location to explore the delights of Wiesbaden. I was a little disappointed that the breakfast buffet was not staffed particularly around the cooking area. I would have liked an omelette.
Very wide range of choices for breakfast. During night, there are only a few staffs available. Due to this fact the service required was delayed so much.
welness club the staff in reception was not helpful at all
Proximity to rail station and old town
location cheap foam pillows not down like elsewhere in Europe
The room is new and clean. And it is not far from the station. The coffee machine is very dirty. I am not dare to use it.
comfortable bed and pillows no free wifi in room
Absolutely nothing appealed to me. The staff (especially reservations and management) were arrogant and inflexible.
Large business hotel near main railway station and 10 minute walk to main shopping area. Free internet at reception, if you can cope with the screen a long way from the keyboard and at a 90 degree angle. It would have been appreciated if anyone at reception had actually smiled at me at any point. The check-in and check-out was fast and efficient but near robotic. No eye contact, no welcome when I arrived, no "did you have a nice stay" when I left. The food in their expensive restaurant was strangely disappointing and all the staff had vanished when I came to leave. They do not replace used glasses in the room.
Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.
1. Thermal swimming pool in the hotel 2. excellent SPA 3. good location 4. good restaurants 5. comfortable rooms
THERE BREAKFAST HOTEL IS OVERPRICED FOR THE SMALL ROOM WE HAD
not the monwy worth it:
elegent and luxury hotel with a reasonable price the access to the spa very complicated
The hotel was nicely located the staff were very nice and friendly and very helpful the services was excellent Nothing
Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.
good location, very expensive breakfast
Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
breakfast swimming pool out of order
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
It was just nice
Locaition. Building.breakfast.facilities at the room Cleaning of the room
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
the position and charm of the hotel. Excellent breakfast buffet.
When we enquired about a day trip the help we received from the reception staff, Mrs Thomas, was excellent, even better than the towns tourist information centre. Also the access to the internet was free and easy
All of the Hotel staff were friendly and extremely helpfull. The Oranien is in the centre of town and as a disabled person, I found the location ideal. We were not aware that the hotel restaurant was closed on Sundays, which meant we had to go out in rather unclement weather to look for somewhere else to eat. We don't think there was any mention of this on your site.
Very good breakfast and and the hotel beeing situated in middle of the town
It a treat that we plan to give ourselves as we travel to Europe each year. It is a true joy and worth every penny.
Breakfast was great; Beer Garten was a nice oasis 'hide-away' right in the city; Very attentive staff, and on our 2nd visit, got us a room with a softer bed when requested; Fun 'town-square' pedestrian area w/ yummy outside cafes, street performers,shops etc...w/in close walking distance just downhill from the hotel. Only ~ 20+ mins from the Frankfurt airport, great 1st nite (and last nite) vaca accomodations. They even offered a computer in the lobby for guests to use @ no chg. (w/ modern, fast software... Note: the keyboards in Europe are a bit different than in U.S.). A ramp on one side of the front entry stairs would help w/ luggage & people w/ mobility issues....and we allways wish for more grab bars & bathmats in European hotels.
good personnel, clean rooms and quiet to pay extra for the outside parklot
Efficient staff, comfortable room
Spacious room in quiet surrounding just minutes from the city centre
Close to town.
near to dkd hospital no
Style from 70th, but comfortable and fair price. Quiet location, easy parking. indoor parking stink. Just park outside.
the quiet neiborhood , parking availabilities, very good breakfast, nice staff, the entrance of minibar girl during the stay to check the minibar.
Clean, nice staff, rich breakfasts, comfortable dining room A few more stairs from garage to the lobby (i.e. no lift)
Hotel staff was exeptionally kind and helpful.
the room was suburd (we stayed in 706) when checking in the personnel was not really friendly. they spoke to you without looking at you. at the reservation we ask for a children's bed, and when we got to our room, late at night, the bed was standing outside the hall. not even in our room!
The staff were very friendly, after a tough day it was a pleasant arrival!
the area no
the balcony some of the reception staff
My single room was large and very clean. Shower worked fine. The 7AM breakfast was appreciated
Friendly proprietor and staff, quiet location in spa village, indoor pool (although I do not swim and did not use it). No complaints; good value and everything worked
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
Only two days but visit was good and will return my next trip to the area. Nothing that was not liked.
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
When we arrived on a Sunday evening, the front desk didn't have our reservation. (It turns out that Kayak didn't process the booking to the Crown Plaza until after business hours on Friday). As soon as we showed our Kayak booking confirmation, the Evening Supervisor was very apologetic and found us a room as quickly as he could. His colleague ordered us a portable crib for our 6 month old son, and we were on our way to our room. Soon after we arrived in the room, a housekeeping staff member arrived with our crib and he also provided us with a bottle of still water for the baby. That was a nice touch. The breakfast that was included with our rate was spectacular. The restaurant staff was very classy and courteous and the food selection and quality was great. This hotel will be our preferred location when we travel again to the Rhein-Main area.
room was old, but clean and confortable enough.
hotel staff was very nice :) more equipments for gym would be appreciated
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
The service was very efficient without being effusive. Minimal toiletries.
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
The breakfast buffet was nice and the one dinner we had was excellent. The bathroom shower was great.
Great hotel, rooms very well equiped, great breakfast, would recommend and stay again only within driving distance from the city center
This hotel is perfect for business trips. Room was great, modern and clean. Staff was good and friendly.
Breakfast was not included in the price.
The rooms were clean and comfortable. The coffee was good. The reception is at the bar downstairs and gets exceedingly crowded when trying to check in/out.
32" flat-TV, modern interior Pet charge was expensive compare to the other hotels.
Good rooms with good design A little bit noisy. The hotel is between 2 roads.
Einrichtung des Hotels war sehr ansprechend Lärm der Autos war die Nacht durch. Vielleicht sind die Fenster schlecht isoliert.
Clean and comfortable hotel, nice lobby / bar area.
Everything. Minor Point only, I couldn't connect to the WI-FI to check emails. But only a very very minor complaint.
All was ok.
The breakfast was very good and I would rate it tops of the 6 other hotels we stayed during this trip to Germany. The room was quite satisfactory. None
No air conditioner as usual in germany.
Personal touch! NO.
we got a larger room, which was available, for the same price.Very warm welcome at the reception desk.
Great room .
lovely gardens, friendly staff
A great location, terrific staff, most comfortable room and spotlessly clean.
quite and peacefull location. very good breakfast make stay more comfortable. very close to city center but not crowdy. nice interior. a little bit old renovation and dirty carpet was spoiling some impression. the room on the ground floor was ok, but the sound from talking people on the yard was sometimes too loud.
Location--nice neighborhood, walking distance from old center of city and other interesting neighborhoods, beautiful building, well designed comfortable rooms, cleanliness, excellent breakfast, reasonable price, friendly owners/managers
The hotel provided garage parking (10euro/night) was extremely helpful.
Hotel Kemm is in a beautiful mansion within easy walking distance to the Market Square. The room was large and tastefully decorated. The owners are on site and speak excellent English. no
The staff did everything they could to make our stay enjoyable and comfortible.
Close to city centre and hot spots but still very quiet. Very friendly personnel. Lovely 19th century building, well kept. Excellent breakfast buffet, with very tasteful home made jams and nut muesli.
I loved the friendly staff. Great breakfast, best I have had at similar hotels. Nice room, and I loved the free wireless internet, which has become so important when so far away from home.
Uwilling to comment Needs complete face lift. Not good value for money in comparison to other hotels in the area. This is a bad B&B not an Hotel.
The staff is excellent, and the whole atmosphere is familiar and comfortable.
It was convenient to shopping and restaurants as well as sightseeing. You felt like you were living in a home instead of a hotel.