Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
8.6 "Location is great."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 9.4 "94%liked the proximity to sightseeing ." -
8.0 "Great service."8.8 "88% found the
staff to be very friendly ." 8.3 "Lovely bar service , according to 83%." 8.8 "88% found therestaurant service to be one of the best ." -
7.4 "Good breakfast."
-
6.4 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 5.0 "Only 50% thought thefurniture was functional ." -
6.1 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." 6.2 "62% thought thecleanliness of the hotel was average ." -
5.8 "Vibe was decent."6.1 "61% thought the
atmosphere was somewhat friendly ." -
4.5 "Bad amenities."4.5 "55% thought the
building wasn't nice ." 4.1 "For 59%, thelobby entrance was sub-standard ." -
4.2 "Wellness & sports facilities were not very nice."
-
3.7 "Value below average."0.9 "91% said the
breakfast was too expensive ." -
3.2 "Disappointing internet connection."1.6 "84% said the
wifi quality was bad ."
Overall Rating
-
8.6 "Location is great."10.0 "
City centre within easy reach , said 100%." -
7.5 "Good breakfast."
-
7.5 "High comfort."8.5 "85% said the
beds were comfortable ." -
7.5 "Good service."8.5 "85% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." -
6.7 "Rooms are ok."5.8 "Only 58% said
rooms were clean enough ." 5.2 "Only 52% thought theair conditioning was adequate ." -
5.9 "Vibe was decent."6.5 "65% thought the
atmosphere was somewhat friendly ." -
4.5 "Bad amenities."4.5 "55% thought the
building wasn't nice ." -
3.8 "Wellness & sports facilities were not very nice."
-
3.2 "Terrible value."0.7 "93% said the
breakfast was too expensive ." -
3.1 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
-
8.7 "Location is great."
-
7.8 "Good service."8.6 "86% found the
staff to be very friendly ." -
7.4 "Good breakfast."
-
7.1 "High comfort."7.2 "72% thought
rooms were spacious ." -
6.1 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." -
5.6 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
5.6 "Vibe was decent."
-
3.3 "Value below average."
Overall Rating
-
8.3 "Great service."8.8 "88% found the
staff to be very friendly ." -
8.3 "Location is great."
-
6.6 "Breakfast is mediocre."
-
6.1 "Average cleanliness."
-
6.0 "Rooms are ok."6.9 "Only 69% said
rooms were big enough ." 6.0 "Only 60% said therooms were modern ." -
5.8 "Vibe was decent."5.6 "Only 56% thought, the
hotel was modern ." -
4.9 "Pool is below average."
-
4.3 "Bad amenities."4.3 "57% thought the
building wasn't nice ." -
4.3 "Value below average."
-
2.9 "Disappointing internet connection."
Overall Rating
-
8.4 "Location is great."10.0 "
City centre within easy reach , said 100%." -
8.0 "Great service."8.8 "88% found the
staff to be very friendly ." -
7.4 "Good bar."
-
7.3 "Good breakfast."
-
6.2 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." 6.7 "Only 67% saidrooms were big enough ." 6.1 "Only 61% said therooms were modern ." -
4.8 "Disappointing food."
-
4.7 "Bad amenities."4.6 "54% thought the
building wasn't nice ." -
4.3 "Wellness & sports facilities were not very nice."
-
3.8 "Value below average."
-
3.6 "Internet is poor."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
When we arrived on a Sunday evening, the front desk didn't have our reservation. (It turns out that Kayak didn't process the booking to the Crown Plaza until after business hours on Friday). As soon as we showed our Kayak booking confirmation, the Evening Supervisor was very apologetic and found us a room as quickly as he could. His colleague ordered us a portable crib for our 6 month old son, and we were on our way to our room. Soon after we arrived in the room, a housekeeping staff member arrived with our crib and he also provided us with a bottle of still water for the baby. That was a nice touch. The breakfast that was included with our rate was spectacular. The restaurant staff was very classy and courteous and the food selection and quality was great. This hotel will be our preferred location when we travel again to the Rhein-Main area.
-
8.3review from
Only two days but visit was good and will return my next trip to the area. Nothing that was not liked.
-
4.3review from
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
-
6.3review from
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
-
5.7review from
hotel staff was very nice :) more equipments for gym would be appreciated
-
7.0review from
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
-
7.3review from
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
-
6.0review from
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
-
5.6review from
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
-
6.4review from
The service was very efficient without being effusive. Minimal toiletries.
-
6.0review from
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
-
7.0review from
room was old, but clean and confortable enough.
-
10.0review from
When we arrived on a Sunday evening, the front desk didn't have our reservation. (It turns out that Kayak didn't process the booking to the Crown Plaza until after business hours on Friday). As soon as we showed our Kayak booking confirmation, the Evening Supervisor was very apologetic and found us a room as quickly as he could. His colleague ordered us a portable crib for our 6 month old son, and we were on our way to our room. Soon after we arrived in the room, a housekeeping staff member arrived with our crib and he also provided us with a bottle of still water for the baby. That was a nice touch. The breakfast that was included with our rate was spectacular. The restaurant staff was very classy and courteous and the food selection and quality was great. This hotel will be our preferred location when we travel again to the Rhein-Main area.
-
8.3review from
Only two days but visit was good and will return my next trip to the area. Nothing that was not liked.
-
7.0review from
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
-
7.3review from
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
-
7.0review from
room was old, but clean and confortable enough.
-
4.3review from
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
-
6.3review from
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
-
5.7review from
hotel staff was very nice :) more equipments for gym would be appreciated
-
6.0review from
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
-
5.6review from
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
-
6.4review from
The service was very efficient without being effusive. Minimal toiletries.
-
6.0review from
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
