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Walking distance to the terminal
The room was very nice but i dont think it had been serviced since the last occupier. The bed was very comfortable and the shower was probably the best i have used in a hotel for years. The staff were very good and very helpful. The free travel tickets were brilliant. the hotel is very new as is the staff, they did a very good job considering we were all suffering volcanoitis. I dont think the room had been serviced since the last occupier. there was some rotting strawberries on the dresssing table and a half empty bottle of water in the mini bar. The mini bar was virtually empty when we arrived but was replenished the next day. The food was pretty average. A very good breakfast menu but didnt live up to expectations and the same with the evening meal. But as time goes on I am sure it will improve.
Very nice, new hotel with good interior design. Easy and effective temperature control in the room, sufficient culinary offer late in the evening. Excellent location for those taking very early flights Car Parking is too expensive. I propose to establish two prices - for guests of the hotel and for all others willing to use this facility.
There was some hairs on the bed
5 minutes from the train station stop, and 10 minutes from the airport. Quiet rooms for having a good rest. Very new and clean. I would have prefered a bit more comunicative staff.
Would stay at this hotel eney time 10/10
Incredibly rude and non service focused staff . Bill has to be settled on arrival and have been chased at breakfast to pre pay . Terrible experience !
one of the best airport hotels i've stayed in. very clean and comfortable. also the free travel pass into the city was a welcome touch-the rain station was only 200 yards from hotel. the dinner menu was very limited
Very nice Hotel, right opposite the airport. Good but a bit expensive breakfast. Nice dinner. Very clean. Safe area - hence there are no people within 5km radius :) Very friendly staff. Just 30min with Airport express to the heart of Berlin. Internet is not free and very expensive, though super fast with low latency! If you plan to ask for an ironing board expect to get it in at least 1,5H (happened twice to me)!! Hope you get some more ironing boards guys before I come there again soon!
The room was very nice and quiet. Hotel is brand new. Walking distance to the airport. Google maps show the hotel address in a wrong place (the other side of motorway).
excellent location for early flight. Excellent added extra of a daily travel ticket, lovely, very varied breakfast. No
Clean, Economical, Great Location, Great Staff, Free Train Ticket to Berlin Downtown, New Zero cost wifi option was truly on the slow side
The rooms were comfortable and clean. Good pillows. Staff was friendly and went out of their way to help us. Especially thanks to the driver who drove us to the airport to buy toothpaste. :)
Quiet night sliping and comform place. It was noisy night, the pillows were missing , not frandly staff. We pay over money for the breakfast.
Connection (shuttle bus) between airport and the hotel; possibility for (very) early breakfast.
The room smells like shit. The personnel is very very slow even they smile all the time.
Recentlly built, very clean, new furniture. We found all we needed for a short stay waiting for the early morning flight. Perfect shuttle service -kostenlos. We had paid the room before we arrived in Germany, still they reserved 100 Euro for one week after our departure. Worrying!
very good value for money. well connected to the airport. not well connected to Berlin center.had to go the airport to and take atrain from there.
The shuttle service is a great idea. Not enough vegetarian options. Also,we couldn't get any pain killers from the reception.
Clean with good facilities in room. Shuttle (free) to Schonefeld airport. Surcharge of Eu 10.00 for a smoking room even though there is no mention of it when booking online either on hotel website or booking.com
Free shuttle, clean rooms Poor internet connection, nothing nearby, broken TV
Good a/p transfer and close to a/p The bar was empty no atmosphere to wind-down in.
Excellent hotel as expected from the brand. Located about 3 km from main airport terminal. Excellent 24 hour shuttle bus service (we had to be at airport for 5am) which serviced airport terminal and train station regularly.
Comfortable and quiet room. Excellent buffet breakfast. Some of the staff encountered were not able to understand English very well. Wireless internet did not function for us during the duration of our stay making it difficult to make onward bookings.
Food, Sauna, Solarium
The environment of the hotel is very calm. The hotel itself is nice and clean.
Good lakeside location. Professional attentive Barchef. Good cooking. Wide choice of wines. Attentive service in restaurant. Good 4-star hotel. Everything professionally run. Recommended. No clear procedure to book a room with lakeside view if booing online. Not easy to get information from reception about seminar rooms.
location. no possibility to buy anything to eat or drink other than in the restaurant. arriving very late as i did the restaurant was closing
Design. Spacious rooms. Free parking. Lack of air condition would be a problem in summer.
The excellent kitchen...
Staff excellent with good facilities and good food.Atmosphere very good too.
The stay puts you at ease, allows you to think and in my case was a good retreat on a business trip. Flexibilty in organising travel to locations is good. Food is good and quantity is good. The swimming pool was very good. The breakfast was magnificent. There was not anything i did not like but i feel the room would benfit from a tea making facility and the tap beer needs to be colder for me.
The food was exellent,quiet surrondings, near the factory i was visiting, the staff was nice, the service was absolute helpful, the room was clean and ready when i came back after a day at the factory
A very enjoyable and relaxing staff in a quality hotel.
Ease of access from the motorway, quick check in and check out, separate shower in the bathroom
The portions of food at the restaurant were child like in content and expensive! The restaurant staff was good but needed help! At least one more person on that Saturday night! consequently many were waiting for the food the clearing of tables etc.
They offered to cook for us even though the restaurant was shut. The fact that the restaurant and bar were shut
Internet connection is not active.
The beds were very comfortable, probably the best hotel bed I've ever had. Nice thick down comforters and awesome pillows too. The water in the shower was warm and had good pressure, which is sometimes a problem at other hotels. Staff was very nice, there was free Wi-Fi, and the shuttle to the airport was easy and free. On our return, an employee met us just outside the baggage claim area, holding a sign with our name, and we didn't have to wait to be picked up. Parking at the hotel was easy and free with the room type we booked. All in all, very satisfied with this hotel, and I will stay again next time I fly out of Berlin Schoenfeld. Breakfast could have been a little better I guess. I would have liked some bread choices other than hard German brotchen, like croissants or something soft, but that's just a cultural difference. It was pretty far to the city, but the airport is close. You have to drive a few minutes to get to the nearest U-bahn station, it is several kilometers away and far too long to walk, so don't count on partying in Berlin and taking public transit back to the hotel.
I liked the food and the service.
Because is near to airport.
Dirty room, smell of cigarette smoke. No internet connection, which declared as free.
Friendly & helpful staff.Clean & ample sized room.Comfotable bed. Bathroom too small compared to the size of the main room.Airport shuttle is only if they have a driver & needs to be booked 2 or 3 days in advance.Taxi fare from SXF airport for the 8km/5mile trip is around €15 - 20.
Clean room, good service and friendly staff. Good value for money.
Once the hotel was foud it has a good position in relation to the airport [if tou have a car]. Good restaurant in the premises with reasonable prices for Germany. Agood place to stay gor over-night before taking a flight the next day. Hard to find [I admit that I didn't look at the direction in the web page] - don''t rely on a gps guidance. Because of road works the gps guided us to dead-end.
The stuffs in the evening and early morning were great! The staff that checked me in was not that friendly. I supposed it was the hotel policy, I was asking whether can I check in earlier since they have room available, however she told me a half day room needs to be charged! So far I have travelled to many countries, even today I am in London, I was here before check in time, the staff was happily to checked me in because they have room available! I was wondering since I will be the one to use the room why half a day of the room charge is needed? Are they changing the bedsheets and replace another room for me????
friendly staff .Quiet atmosphere
lovely no elevator
Very good value for money and very hospitable landlady.
It was comfortable clean and warm. The breakfast was also good and the staff were very pleasant I arrived at quite late in the evening on a sunday and was quite tried. I really would have liked to get some dinner and something to drink but the hotel was quite isolated and there was nothing available at the hotel either.
Very good overall, friendlyand helpfull staff, good location when travelling via Schoenefeld airport.
Very nice & gentle personnel, I was collected from the station.
Clean, comfortable, quiet, convenient for airport
We arrived at the airport quite late in the evening our host came to pick us up and was extremely helpful.
Very Cheerful staff & Owner
The Hotel is very close to the airport, and also 5 min walk from S line train station, it takes only 30-45 min to get to the center of Berlin The owner of the hotel is a lovely woman, she is very helpfull, especially with knowledge of German and English, she also will drive you to the airport.
Only good thing was that it was close to the airport. There was a bad smell throughout the whole hotel. The pizza shop owner, where we had to check in, tried to charge us twice as much as we were supposed to pay. No-one was around that could answer our queries
Was good in the Hotel and close the airport, 5 minutes by metro....and the price there is the best thing....
good stuff bad smell
Good location, price & stuff! Smell of medicines, and that there in place to eat... Also that WC isn't in the room...
The staff is very polite, helpful and speaks English well. The communication through e-mails was very good. Rooms are spacy and practically equipped /fridge/ with no useless luxury. The beds are very comfortable. The linen is clean. No fear for the passing train, because I stayed in the nearest room to the railway and I perceived that the train makes less noise that the boiling water in the kettle /kettle with no whistle/. If one does not strain one's ears, he will not notice the sound of the train at all. I recommend the hostel to everybody who values practical comfort, silence, counts money and does not need luxury.
The staff are nice. We decided to cancel one night , and they accepted kindly :) The room was clean , and comfort . It was really near to the U-Bahn station, and it was really easy to go to the center . The room had refrigerator, TV , closet for your cloths. We enjoyed it :) Hmm... It was a bit cold , it is it . Every thing was fine.
it was near the airport
Really cheap and close to the airport for an early flight. Not really - of course there were things that could've been better (no wifi, communal showers were not great), but for the price I wouldn't expect these things.
Pension was really clean, good room, even refrigerator was. We had early flight from Shonefeld airport, so pension is in very convenient place, only 1 stop by train from the airport. 300 m close to the pension and train station, there is market. Everything was OK
nothing No staff at the reception at 10 pm. The room was dirty. The breakfest in a different hotel.
Very friendly staff. Quiet surrounding. Room very clean and tidy. If you are looking for an hotel to escape the fuzz of the city, this is the right place. Close to the railway station and some restaurants in Eichwalde, it has all kinds of facilities close by. Whilst in a quiet surrounding outside Berlin, the hotel is not fitting for people who do not wish to travel a lot. It's a good 40 minutes travel from the hotel to the heart of Berlin by S-bahn. Wasn't a problem for us, but one should take this in mind.
It was close to the s bahn, breakfast was good, they were very helpful in accommendating us with our late arrival There were no guest reviews
It is very quiet location and the breakfast was very good It is too far off the center of Berlin, however there is a nearby train which has many problems.
Excellent breakfast. Quiet, clean room. Location seemed remote at first, but public transport proved to be excellent. Evening meal menu was limited, and food itself slightly disappointing.
Surrounding area is very quite and nice
The kindness of the staff, the room was very clean
Interesting hotel if you want to visit Berlin but don't sleep in the centre and pay an expensive room. Nice reception people, clean and really quiet room, tasty breakfast. Not so far from S-Bahn station, to go to Berlin centre in approx 25min for less than 3€ per person
Breakfast and staff Pay per View switched on by inadvertance. Charged 11 €, but no confirmation required before the service is activated. Not happy at all with that.
Excellent staff. Very helpful with directions giving us copies of bus timetables and s-bahn directions. Made us feel very welcome. Good breakfast and good evening meal if you wished. We stayed in early June with day time temperatures of 30c+ . The rooms would have benefited from air conditioning or fans.
Smiling welcome from manageress. Corner bedroom with delightful view across lake. Restaurant with beautifully cooked food, good wine and attentive service. Lovely dawn views of the sun rising behind nearby trees and the reflection of houses and trees in the still waters of the lake. Traffic noise from adjacent road was not a problem when windows closed. A good choice for a small family-run hotel & resturant with personal service. No lift. Low background noise from water/heating system.
A lovely setting and a very pleasant stay
Nice staff, excellent food
This hotel has been reviewed only 3 times!
The staff is all very friendly and helpful. The price-performance ratio is very good. Breakfast is reasonable/ok. The rooms number one and two are rather badly soundproofed (you can hear noise/talk from the other room)