Kyukamura Nyuto-Onsenkyo

The hotel offers a beautiful location in the middle of the forest, a wild environment with a magical atmosphere, and exceptional onsen baths, both indoor and outdoor. Additionally, guests can enjoy massage chairs, foot massages, and a delicious and varied buffet for breakfast and dinner.

The hotel maintains clean and cozy rooms with daily cleaning and timely setup of futons. The staff is professional, gentle, and ensures a clean and well-integrated structure. However, some guests noted that the bathing equipment looked somewhat dated and not as clean as expected.

Guests can expect excellent buffet meals for breakfast and dinner, with delicious and varied options. The hotel also provides kid-friendly buffet meals and tempura that kids love. However, some guests found the food options to be limited and not particularly fresh.

The staff is friendly, helpful, and provides attentive service, even when English is minimal. They go the extra mile to ensure guests have a pleasant stay, and they are informative and supportive, making the experience authentic and breathtaking.

The hotel is particularly wonderful to visit during the high season in April, offering a spectacular ambiance in the outdoor onsen during winter. Guests can enjoy the hotel compound filled with snow for play and the magical atmosphere of Nyuto Onsen.

Several guests mentioned the spectacular views from the rooms, especially those facing the fountain or the surrounding snow-covered landscape.

April is mentioned as the low season, which could offer a quieter and potentially more affordable experience.

The hotel provides help in getting to the nearby onsens in Nyuto, making it convenient for guests to explore the area.

Some guests experienced room odors, such as a curry smell, upon check-in. It may be helpful to air out the room or address this concern with the staff.

The hotel features communal showers in the onsen area, which may not offer the same level of privacy as private in-room facilities.

If you require a larger size, it's advisable to inquire about the availability of bigger yukatas in advance to ensure a comfortable fit.

Some guests found the pillows to be of a special type, so it may take some time to get used to them.

During heavy snowfall, pathways to the nearest onsen may not be accessible by foot, and guests may need to rely on the onsen town bus, which operates on an hourly schedule.

Guests highlighted the spectacular ambiance of the outdoor onsen during winter, offering a unique and memorable experience.

Some guests found the bathing equipment to be somewhat dated and not as clean-looking as expected, which may be worth considering for those with specific preferences.