The Westin Sendai

The hotel offers a unique dining experience at the in-house restaurant, conveniently situated for those who want to stay close by for a meal. Room service is provided any time of the day, and a wide selection of restaurants and cafés can also be found nearby.

The facilities at The Westin Sendai are spotless, and the hotel offers a range of wellbeing facilities, including a spa center, a gym, and a Jacuzzi. The rooms are spacious, comfortable, and well-appointed, ensuring a pleasant and clean stay.

Some guests have expressed disappointment in the breakfast options, expecting a wider selection of coffees and a better variety of Western breakfast food. Additionally, there were comments about the gym having too basic machines.

The high season at The Westin Sendai is in October, offering great city views and modern, clean rooms. However, it's important to note that the gym hours may not be conducive for early morning workouts.

The most outstanding part of the hotel is the staff, who are kind, attentive, and helpful. Guests have praised the staff for their exceptional service, kindness, and assistance, ensuring a pleasant and accommodating experience.

Guests recommend choosing a high-floor room for remarkable views of the city, especially during sunrise and sunset.

Some guests mentioned that booking directly with the hotel may be more beneficial for earning hotel member points, as compared to booking through third-party platforms.

Prior to booking, ensure that the room amenities, such as the TV system and other hardware, meet personal preferences and standards, as some guests found them to be outdated.

While the hotel offers room service, guests can also explore a wide selection of nearby restaurants and cafes for varied dining experiences.

Take advantage of the hotel's spa center, Jacuzzi, and wellness facilities for relaxation after a day of exploring the region.

Although the hotel is within walking distance of Sendai Station, guests may also opt for taxis readily available at the front of the hotel for convenience.

In case of booking through third-party platforms, it's advisable to ensure that payment confirmation is clearly communicated to avoid any inconvenience during check-in.

Some guests recommend confirming that any room upgrades match the description provided during the booking process to align with expectations.

The hotel's front desk staff, particularly Mr. Tanaka and Mr. Noriz, received praise for their exceptional assistance, showcasing the hotel's commitment to guest satisfaction.

For guests for whom breakfast is a significant factor, it may be beneficial to verify the available options to ensure they align with personal preferences.