Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.7 "Great service."8.2 "82% thought the
service was very professional ." 8.0 "Housekeeping was great , according to 80%." -
8.2 "Location is great."8.9 "
City centre within easy reach , said 89%." 9.7 "97%liked the proximity to sightseeing ." 7.7 "Easily accessible by car , said 77%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
7.6 "High comfort."9.1 "91% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." 9.1 "91% liked thebig bathroom ." -
7.4 "Good breakfast."
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6.5 "Rooms are ok."6.0 "60% said the
view was so-so ." -
5.3 "Internet is average."
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3.9 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ." 4.3 "57%criticized the plain hotel ." -
3.8 "Value below average."1.5 "85% said the
breakfast was too expensive ." -
3.7 "Bad amenities."4.4 "56% thought the
building wasn't nice ." 2.0 "80% found thegrounds unpleasant ." 2.9 "71%complained about the elevator ." 4.3 "57% thought thefacilities needed updating ."
Overall Rating
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8.8 "Great service."8.5 "85% thought the
service was very professional ." -
8.1 "Location is great."9.6 "96%
liked the proximity to sightseeing ." 9.0 "City centre within easy reach , said 90%." 7.6 "Easily accessible by car , said 76%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.8 "High comfort."8.6 "86% said the
beds were comfortable ." 9.2 "92% thoughtrooms were spacious ." 8.9 "89% liked thebig bathroom ." -
7.6 "Good breakfast."
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6.8 "Rooms are ok."5.4 "For only 54%, the
bathroom was ok ." -
5.3 "Internet is average."
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3.8 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." -
3.6 "Bad amenities."4.3 "57% thought the
building wasn't nice ." 2.0 "80% found thegrounds unpleasant ." -
3.5 "Value below average."1.6 "84% said the
breakfast was too expensive ."
Overall Rating
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." 7.8 "Housekeeping was great , according to 78%." -
8.1 "Location is great."8.9 "
City centre within easy reach , said 89%." 9.7 "97%liked the proximity to sightseeing ." -
7.5 "Good breakfast."
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7.4 "High comfort."9.0 "90% thought
rooms were spacious ." 8.2 "82% said thebeds were comfortable ." -
6.3 "Rooms are ok."5.6 "For only 56%, the
bathroom was ok ." -
3.8 "Value below average."
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3.6 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." -
3.6 "Bad amenities."4.4 "56% thought the
building wasn't nice ." 2.0 "80% found thegrounds unpleasant ."
Overall Rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.3 "Location is great."
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7.4 "High comfort."9.0 "90% thought
rooms were spacious ." -
6.9 "Breakfast is mediocre."
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6.5 "Rooms are ok."
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4.3 "Vibe wasn't good."
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3.5 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
The location was excellent. It's not in the heart of the touristic area of Sevilla, but I found that to be a plus. It still is in a historic part of Sevilla (Triana), with many local restaurants and nice places to discover. It's within walking distance to the main touristic attractions, but for eating I recommend you go where the locals go (try taberna Macuro, a few minutes walk from the hotel), Santa Cruz has tourist prices and choices. Also a big plus is the fact that the hotel is very quiet, you can really rest, but once you go outside you're in the middle of a very dynamic area. For a fee you can chek out at 18:00, which comes in handy if you have to catch a flight. Breakfast was rather expensive for Spain. Receptionists should brush up on their English.
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6.3review from
bed very comfortable, location convenient in Trianna area, pleasant ten minute walk into town centre over picturesque Trianna bridge. quiet location, no street or traffic noise which meant could have window open. Restaurant menu was good, we ate there first night as tired and were pleasantly surprised by the food quality and presentation. . very clean room and bathroom. not really a dislike but a suggestion would be tea making facilities in the room.
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2.8review from
Leaving the hotel The Staff.
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6.3review from
The Hotel is very centrally located very close to main sights in Seville and bus station Staff although courteous need to be more conversant in English
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7.3review from
The hotel was exceptionally clean and the room was perfect for our family of 4. It was sad that the way it was designed meant that we had a view of a wall which prevented daylight to come in.However, this was not a problem as we were sightseeing during our trip but just always had to have lights on. It was more than compensated for by the space we had and the relative quiet. The restaurant was fantastic - but not marketed enough it seems. The breakfast was excellent and we had an evening meal that was both very good value and of a superb standard. Why then are the staff so short tempered - perhaps the language barrier or boredom?
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6.4review from
Helpfull staff, clean and quiet room.
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6.8review from
good location- but a bit hard to find when driving to get there for the first time especially with so many one way streets around! I think that with that price you could at least include continental breakfast and a kettle for warm water with tea+coffee with cups in the room
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7.6review from
Very comfortable and quiet
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6.0review from
location - staff in bar very nice some reception staff unfriendly
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8.0review from
The staff at the desk were exceptional-very friendly and willing to help-this was really very nice in experiencing our first travel overseas. No
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7.0review from
The location was excellent. It's not in the heart of the touristic area of Sevilla, but I found that to be a plus. It still is in a historic part of Sevilla (Triana), with many local restaurants and nice places to discover. It's within walking distance to the main touristic attractions, but for eating I recommend you go where the locals go (try taberna Macuro, a few minutes walk from the hotel), Santa Cruz has tourist prices and choices. Also a big plus is the fact that the hotel is very quiet, you can really rest, but once you go outside you're in the middle of a very dynamic area. For a fee you can chek out at 18:00, which comes in handy if you have to catch a flight. Breakfast was rather expensive for Spain. Receptionists should brush up on their English.
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7.3review from
The hotel was exceptionally clean and the room was perfect for our family of 4. It was sad that the way it was designed meant that we had a view of a wall which prevented daylight to come in.However, this was not a problem as we were sightseeing during our trip but just always had to have lights on. It was more than compensated for by the space we had and the relative quiet. The restaurant was fantastic - but not marketed enough it seems. The breakfast was excellent and we had an evening meal that was both very good value and of a superb standard. Why then are the staff so short tempered - perhaps the language barrier or boredom?
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6.8review from
good location- but a bit hard to find when driving to get there for the first time especially with so many one way streets around! I think that with that price you could at least include continental breakfast and a kettle for warm water with tea+coffee with cups in the room
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7.6review from
Very comfortable and quiet
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6.3review from
bed very comfortable, location convenient in Trianna area, pleasant ten minute walk into town centre over picturesque Trianna bridge. quiet location, no street or traffic noise which meant could have window open. Restaurant menu was good, we ate there first night as tired and were pleasantly surprised by the food quality and presentation. . very clean room and bathroom. not really a dislike but a suggestion would be tea making facilities in the room.
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2.8review from
Leaving the hotel The Staff.
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6.3review from
The Hotel is very centrally located very close to main sights in Seville and bus station Staff although courteous need to be more conversant in English
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6.4review from
Helpfull staff, clean and quiet room.
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6.0review from
location - staff in bar very nice some reception staff unfriendly
