Overview

Best Western i-City Shah Alam

Section 7, Shah Alam 40000, Malaysia
+60 355 219 000

$33+

Overall guest ratings

7.7/10 Good
Based on 1,631 reviews

Review highlights

  • 8.9
  • 8.4
  • 7.8
  • 5.1

Good to know

  • Accessible parking
  • Wonderful sightseeing

Nearby

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    About

    Welcome to the BEST WESTERN i-City Shah Alam - a modern business hotel that is set to become the preferred choice for both local and international travelers. Strategically located in Sham Alam - a key satellite city offering fast links to Kuala Lumpur and Malaysia's main international airport, this contemporary 18-story hotel features 214 modern, comfortable guestrooms and suites, all connected with free Wi-Fi. A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allows guests to sample a selection of delectable Asian and international flavors. Meanwhile, the large amount of conference and banqueting space means guests at the BEST WESTERN i-City Shah Alam can do business with ease. Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, BEST WESTERN i-City Shah Alam offers the ultimate in convenience and connectivity for all types of traveler. Enjoy your stay!

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,631 reviews
    • 8.9 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      9.1 "91% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.4 "Location is great."
      7.1 "Great parking, according to 71%."
      9.3 "93% liked the proximity to sightseeing."
      8.4 "84% liked the proximity to shopping."
      8.2 "82% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      9.2 "Hotel security was great, thought 92%."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.1 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      7.0 "70% said the beds were comfortable."
    • 3.8 "Not very comfortable."
      2.3 "77% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
    • 3.3 "Breakfast is below average."
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    Overall Rating

    7.7 Good
    Based on 358 reviews
    • 8.7 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.3 "Location is great."
      7.3 "Great parking, according to 73%."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      2.7 "73% said rooms were small."
    • 3.2 "Awful breakfast."
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    Overall Rating

    7.5 Good
    Based on 864 reviews
    • 9.1 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.6 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      8.1 "81% thought parking was inexpensive."
      8.7 "87% liked the proximity to shopping."
    • 6.6 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
    • 6.4 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.2 "Average cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.2 "78% said rooms were small."
      1.5 "85% complained about the bathroom."
      1.0 "90% said the bathroom was dirty."
      0.5 "95% thought they were poorly maintained."
      3.5 "65% thought the tv was sub-standard."
      3.2 "Air conditioning was criticized by 68%."
    • 3.4 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
    • 3.3 "Breakfast is below average."
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    Overall Rating

    7.1 Good
    Based on 163 reviews
    • 8.9 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.3 "Location is great."
    • 6.2 "Average value."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 3.5 "Not very comfortable."
      2.0 "80% said rooms were small."
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    Overall Rating

    8.0 Good
    Based on 244 reviews
    • 8.8 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.1 "Location is great."
      7.1 "Great parking, according to 71%."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.6 "Internet is average."
    • 5.6 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.3 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 2.9 "Awful breakfast."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    "Wonderful sightseeing"
    data provided by TrustYou

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