Pros (+) Location only
Cons (-) Staff doesnt know how to welcome or talk politely.
5 stars
Grand Mercure Shanghai Century Park
Photos of Grand Mercure Shanghai Century Park
Overview
Grand Mercure Shanghai Century Park - formerly Radisson Blu Hotel Pudong Century Park offers 5-star accommodation in Pudong. The various facilities this chic hotel features include a Jacuzzi, free Wi-Fi and an outdoor pool.
Grand Mercure Shanghai Century Park - formerly Radisson Blu Hotel Pudong Century Park provides an all-hours reception, plus outdoor tennis courts and a sauna. For added convenience, it features a coffee bar, 24-hour room service and an executive floor.
There are 362 modern rooms at the hotel, each providing all the essentials to ensure a comfortable stay. They are also equipped with a hair dryer and a mini bar.
Guests of Grand Mercure Shanghai Century Park - formerly Radisson Blu Hotel Pudong Century Park are invited to sample Chinese cuisine at Yar Chi Ting, or try Italian meals at Porcini. In the evening, guests can relax in the comfortable lounge bar. For guests with day trips planned, the hotel offers packed lunches if required.
Grand Mercure Shanghai Century Park - formerly Radisson Blu Hotel Pudong Century Park is within a half-an-hour walk of Yanggao Road Central and Shanghai Science and Technology Museum Metro Station. Shanghai Tower, Yu Garden and Shanghai Stock Exchange are also a short car ride away.
Latest deals for Grand Mercure Shanghai Century Park
Amenities at Grand Mercure Shanghai Century Park
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Meeting/Banquet facilities
- Internet
- Laundry service
Services and conveniences
- Business center
- Car rental
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Private check-in/check-out
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Packed lunches
- Food can be delivered to guest accommodation
- Snack bar
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Outdoor
- Terrace/Patio
- Garden
Family friendly
- Kids meals
- Kid-friendly buffet
Spa
- Massage
- Sauna
Parking and transportation
- Free parking
Kitchen
- Kitchen
Workspace
- Fax/photocopying
Things to do
- Beauty salon
General
- Storage available
Fitness
- Fitness center
Reviews of Grand Mercure Shanghai Century Park
8.1
Very good
719 verified ratings
Wonderful
253
Very good
135
Good
168
Okay
68
Fair
55
Mediocre
19
Poor
21
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, with many restaurants and shopping nearby, and praised the cleanliness of the rooms. However, there were several complaints regarding the rudeness of the staff and the need for better service overall.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
256 reviews
8.6 out of 10
31 reviews
7.3 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel's location is near the expo center, a small shopping center, and a park. It's also conveniently located for the Shanghai New International Expo Centre (SNIEC) and is near a metro station.
What are the main concerns about the hotel's service?
Guests have expressed concerns about the limited English proficiency of the staff and the poor service quality after the pandemic. Some guests also mentioned difficulty in communicating with the staff in English.
What practical amenities are available at the hotel?
The hotel offers daily housekeeping, contactless check-in/out, face masks for guests, physical distancing measures, and a variety of safety protocols. Additionally, it provides an airport shuttle, free parking, and a free shuttle service.
What are the guests' opinions on the room quality and cleanliness?
Guests have praised the spacious rooms, comfortable beds, and clean bathrooms. However, some have expressed concerns about the age of the hotel, cleanliness of the hallways, and the lack of proper maintenance.
What are the dining options like at the hotel?
Guests have enjoyed the complimentary minibar drinks, the nearby dining options, and the morning buffet. However, some have mentioned high prices at the coffee shop and restaurant, and others have expressed disappointment with the breakfast selection and service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Dining Options
Many guests appreciated the variety of dining options near the hotel. Exploring the nearby area for great places to eat is a convenient and enjoyable experience.
Check Room Maintenance
Some guests reported issues with room maintenance, such as windows not closing properly. It's advisable to check the functionality of room features upon arrival.
Explore Nearby Attractions
The hotel's proximity to attractions like the Shanghai Science and Technology Museum and the Pudong Riverside Promenade and Park makes it convenient for guests to explore these popular sites.
Be Mindful of Language Barriers
A few guests mentioned difficulties with staff not speaking English fluently. Being patient and using simple language can help bridge communication gaps.
Consider Transportation Options
The hotel offers a free shuttle service, which can be convenient for getting around the area. Guests may want to inquire about the shuttle schedule and destinations.
Check for Room Cleanliness
Some guests reported issues with room cleanliness, including dusty rooms and inadequate cleaning. It's advisable to communicate any concerns promptly to the staff for resolution.
Consider Room Selection for Noise Levels
Some guests mentioned noise disturbances from nearby construction and other rooms. Guests sensitive to noise may want to inquire about quieter room options.
Inquire About Language Courses
As some guests experienced language barriers with staff, inquiring about language courses for the hotel staff could be a constructive suggestion for improved guest experiences.
Consider Proximity to Public Transportation
While the hotel is not very close to a subway station, guests may want to consider using taxis for transportation to the nearest station.
Location
1199 Ying Chun Road Pudong, Shanghai 200135
What's nearby
- Shanghai New International Expo Centre1.2 mi
- Shanghai Stock Exchange3 mi
- Shanghai World Financial Center3.2 mi
- Jin Mao Tower3.3 mi
- Shanghai Tower3.6 mi
- Oriental Pearl Tower3.7 mi
- Yu Yuan Garden4 mi
- The Bund4.2 mi
- People's Square5 mi
- Nanjing Road5.1 mi
- Xintiandi5.1 mi
- French Concession5.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Mercure Shanghai Century Park
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $92 |
Average price (weekend night) | $93 |
When to book a room at Grand Mercure Shanghai Century Park
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Mercure Shanghai Century Park
FAQs when booking at Grand Mercure Shanghai Century Park
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Value for money | 8.0 |
|---|---|
Distance to city center | 3.9 mi |
Nearest Airport | Shanghai Hongqiao Intl |
Distance to airport | 13.4 mi |