Pros (+) Lovely lobby area Excellent bell staff
Cons (-) Our room 2527 was good apart from some area of wear such as one of the mirrors next to the Nespresso machine
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Double room, bed type unknown
$184
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Superior room, 1 king bed
$193
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Deluxe room, bed type unknown
$195
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$200
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$203
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Superior room, bed type unknown
$203
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Superior room, 1 king bed
$204
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Deluxe room, bed type unknown
$226
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$232
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$236
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$242
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Superior room, 1 king bed
$254
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Standard room, bed type unknown
$407
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*Total includes estimated local taxes & fees payable on check out.
Amenities at The Langham, Shanghai, Xintiandi
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Reviews of The Langham, Shanghai, Xintiandi
9.1
Wonderful
1960 verified ratings
Wonderful
1445
Very good
260
Good
129
Okay
52
Fair
35
Mediocre
20
Poor
19
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's prime location, with many highlighting its proximity to attractions, shopping, and restaurants. The service was frequently described as impeccable, courteous, and professional, with staff going out of their way to ensure a pleasant stay. Cleanliness received high marks, with several guests noting spotless rooms and well-maintained facilities. Some reviews mentioned spacious and comfortable rooms. While breakfast received mixed feedback—some found it excellent, others thought it was limited or overpriced—the overall impression was highly positive, with many guests eager to return.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
803 reviews
9.3 out of 10
218 reviews
8.7 out of 10
2 reviews
All reviews
Pros (+) The place smells wonderful, from the floral smell that hits at the door, the wonderful food smells in the elevator to the clean room smell, this is a beautiful place to stay. The view of the city is lovely, and the room good sized. We have the option of luxurious bath tub or rain type shower. There are two sinks, and the bed is of course most comfortable with light control buttons on the nightstan...
Cons (-) I wish we had time to experience the spa services and pool area, but we had to dash. The price was expensive, to be expected for the luxury, but still, expensive.
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including an in-house eatery, Cachet, which serves international meals for breakfast. Additionally, there are plenty of nearby cafés and restaurants to explore.
How are the hotel's cleanliness and hygiene measures?
The hotel maintains high cleanliness and hygiene standards, with daily housekeeping, disinfection of high-touch surfaces, and the use of effective cleaning chemicals. Guests can also expect sanitized guest accommodations and health safety protocols followed by the staff.
What are the best nearby attractions to visit during my stay?
The hotel is conveniently located near popular attractions such as Xintiandi, Fuxing Park, Shanghai Museum, People's Square, and the French Concession, offering guests a range of options for exploration and entertainment.
How is the hotel's customer service?
The hotel's staff is known for being friendly, helpful, and attentive, providing excellent hospitality and going the extra mile to ensure a comfortable stay for guests. However, some guests have mentioned occasional language barriers.
What are the hotel's unique amenities?
The hotel offers unique amenities such as an indoor pool, sauna, Jacuzzi, and a well-equipped gym. Additionally, guests can enjoy massage treatments and beauty therapy at the on-site spa and wellness center, Chuan Spa.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa Facilities
Guests were impressed with the spa facilities, particularly the massage treatments and beauty therapy. Consider indulging in a spa treatment during your stay.
Explore Nearby Attractions
The hotel's location offers easy access to popular attractions such as Xintiandi, Fuxing Park, and the Shanghai Museum, making it convenient for sightseeing.
Consider Room Deposit
Keep in mind that the hotel charges an extra deposit, as mentioned by some guests. Plan your budget accordingly and be prepared for the refund process.
Check for Breakfast Inclusions
Some guests experienced discrepancies with breakfast inclusions. It's advisable to double-check the details of your reservation to avoid any misunderstandings upon arrival.
Be Mindful of Noise Levels
While the location is central, a few guests noted that noise from other guests could be disruptive. Consider requesting a quieter room if noise is a concern.
Appreciate the Japanese Toilet Seats
Guests appreciated the high-tech Japanese toilet seats in the rooms, highlighting this as a unique and convenient feature.
Enjoy the Club Service
Guests spoke highly of the club service, particularly for breakfast. Consider opting for this service for an enhanced dining experience.
Take Note of Housekeeping Timing
Some guests mentioned that the turn-down service was late. If you prefer an earlier turn-down service, it may be helpful to communicate your preferences with the staff.
Consider Early Check-In
If you have specific arrival needs, such as early check-in, it's worth communicating with the hotel in advance. Some guests appreciated the flexibility provided by the staff.
Location
No.99 Madang Road, Shanghai 200021
What's nearby
- Xintiandi343 yd
- People's Square0.6 mi
- French Concession0.9 mi
- Nanjing Road0.9 mi
- Yu Yuan Garden1.1 mi
- Shanghai Exhibition Center1.3 mi
- The Bund1.5 mi
- Jing'an Temple1.7 mi
- Shanghai Tower1.9 mi
- Oriental Pearl Tower2 mi
- Jin Mao Tower2.1 mi
- Shanghai World Financial Center2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Langham, Shanghai, Xintiandi
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | September | $251 | $365 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 27% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Langham, Shanghai, Xintiandi
Which month has the cheapest rates at The Langham, Shanghai, Xintiandi?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Langham, Shanghai, Xintiandi is February, with an average nightly rate of $218. The most expensive month is November at $312 per night.
What is the cheapest day to book The Langham, Shanghai, Xintiandi?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Langham, Shanghai, Xintiandi is Sunday, with an average nightly rate of $212. The most expensive day is Saturday at $365 per night.
KAYAK's top tips for your stay at The Langham, Shanghai, Xintiandi
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.4 mi | Shanghai Hongqiao Intl | 8.3 mi |