Le Méridien Shanghai Sheshan

The breakfast offers a nice selection and is enjoyable for families. However, some guests have mentioned that during busy times, there may be too many people and too few staff members, leading to potential chaos.

The hotel features a nice pool area that is great for kids. Guests have mentioned that the outdoor pool and indoor playroom are enjoyable for children.

Some guests have found the beds to be too soft, which may not be suitable for everyone's preference. It's worth noting that multiple rooms had similar feedback about the bed comfort.

While some guests have appreciated the helpfulness of the staff, others have mentioned that the staff's English proficiency is limited, particularly outside of the reception area.

The check-in process may take some time during busy periods, and some guests have experienced issues with room odor. However, the staff has been helpful in addressing these concerns and offering discounts for future stays.

Consider requesting a room away from the Maya Waterpark to avoid noise disturbances, as mentioned by some guests.

Families with kids will appreciate the indoor play area, child pool, and kids' outdoor play equipment, making it an ideal choice for a family vacation.

Be prepared for limited English-speaking staff, especially outside the reception area, as noted by some guests. Consider using translation apps or basic Mandarin phrases for smoother communication.

To avoid potential overcrowding during busy times, plan to arrive early for breakfast to enjoy a more relaxed dining experience, based on guest feedback.

If you prefer firmer beds, consider discussing this preference with the hotel staff when booking, as some guests found the beds to be too soft.

In case of any unpleasant odors in the room, don't hesitate to request a room change. Guests reported that the staff were helpful in addressing such issues and even offered discounts for future stays as a gesture of goodwill.

Opt for a room with a balcony facing the lake for a picturesque view, as highlighted by several guests.

Take advantage of the well-maintained indoor and outdoor pools, along with the sauna and jacuzzi, for a relaxing and enjoyable stay, as recommended by guests.

If you plan to explore nearby attractions, take advantage of the hotel's car rental service or inquire about the airport shuttle for convenient travel options.

Despite some negative feedback about management and staff availability, many guests found the hotel staff to be helpful, especially in addressing room-related issues and providing future stay discounts.