Pros (+) Friendly staff
Cons (-) Tired looking room in need of much renovation. Tatty carpet, mould in the shower, water which came out of the taps as brown!
4 stars
Mercure Sheffield St Paul's Hotel & Spa
119 Norfolk Street, Sheffield, S1 2JE, United Kingdom
Sheffield, United Kingdom
See location+44 114 278 2000Photos of Mercure Sheffield St Paul's Hotel & Spa
Overview
Mercure Sheffield St Paul's Hotel & Spa is located in Sheffield and is within a short walk of nearby landmarks, including Sheffield Hallam University, Cathedral Church of St Peter and St Paul and Ponds Forge. It is set in the area's vibrant nightlife district, just a short walk from Sheffield and South Yorkshire Navigation.
Guests staying at Mercure Sheffield St Paul's Hotel & Spa can enjoy taking a dip in the heated pool, working out in the fitness center or relaxing with a drink in the on site bar. The hotel also has a luxury day spa, offering a Turkish steam bath and a sauna.
The hotel's 163 luxury rooms provide a bathtub and a refrigerator, plus all the necessities for an enjoyable stay.
In-house dining options include The Yard, which provides a convenient spot to enjoy a meal.
Mercure Sheffield St Paul's Hotel & Spa is within walking distance of Sheffield Interchange, connecting guests with the surrounding area. The property is also surrounded by a range of shops.
Latest deals for Mercure Sheffield St Paul's Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mercure Sheffield St Paul's Hotel & Spa
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Indoor pool
- Sauna
- Pool towels
- Steam room
General
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Carpeted
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Socket near the bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Things to do
- Beauty salon
Fitness
- Fitness center
Reviews of Mercure Sheffield St Paul's Hotel & Spa
7.8
Good
2731 verified ratings
Wonderful
1273
Very good
520
Good
359
Okay
181
Fair
158
Mediocre
94
Poor
146
Summary of reviews
Guests say
Guests appreciated the friendly service and great location of the hotel, with many highlighting the professionalism of the staff. However, some reviews mentioned issues with room cleanliness and the need for renovations. Overall, the experience was positive, especially for families, but there were concerns about value for money due to extra charges for amenities.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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7.8 out of 10
2383 reviews
8.5 out of 10
85 reviews
6.3 out of 10
3 reviews
8.3 out of 10
3 reviews
All reviews
Pros (+) Friendly staff, couldn't do more for us, fab location and very comfy bed.
Pros (+) We came in the morning in a hurry to check bags and get out to the football game. Train had been a mishap in the morning, amongst other things on our time in Yorkshire (don't judge this hotel on the area, it's a really nice place.) The check-in process was great, they took our bags no problem and gave us keys for after 2 p.m. Then they called a cab for us. After two or three calls, and about 30 mi...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Mercure Sheffield St Paul's Hotel & Spa?
Mercure Sheffield St Paul's Hotel & Spa offers in-house dining at The Yard, providing a convenient spot to enjoy a meal. Additionally, food can be delivered to guest accommodation, and there is a restaurant and bar/lounge on-site.
Are the spa and pool facilities at Mercure Sheffield St Paul's Hotel & Spa well-maintained?
Guests at Mercure Sheffield St Paul's Hotel & Spa can enjoy the luxury day spa, which offers a Turkish steam bath, sauna, indoor pool, pool towels, massage, and a spa and wellness center. The spa is described as lovely and clean, and the pool is usually warm.
What are the common concerns about the rooms at Mercure Sheffield St Paul's Hotel & Spa?
Some guests have mentioned concerns about the room temperature controls, outdated carpets, and the need for room renovation. Additionally, there have been comments about the heating not working well in some rooms.
Is parking available at Mercure Sheffield St Paul's Hotel & Spa?
Mercure Sheffield St Paul's Hotel & Spa offers parking, and guests are advised that the hotel is surrounded by a range of shops and is within walking distance of Sheffield Interchange, connecting guests with the surrounding area.
What are the positive aspects of the staff at Mercure Sheffield St Paul's Hotel & Spa?
The staff at Mercure Sheffield St Paul's Hotel & Spa have been described as great, friendly, welcoming, helpful, professional, and cheerful. Specific staff members have been mentioned for their excellent customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from rooms, especially those facing the fountain.
Check Spa Availability
Some guests experienced issues with the spa, including overcrowding during family times and a few maintenance concerns. It's advisable to check the spa schedule and facilities before planning a visit.
Consider Room Amenities
While most guests found the rooms enjoyable, a few encountered issues such as malfunctioning air conditioning and non-functional TVs. It's recommended to verify the functionality of amenities upon check-in.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions like Winter Gardens, Sheffield Town Hall, and the Peace Gardens, all within walking distance.
Be Mindful of Noise Levels
Some guests noted that the hotel's central location can lead to noise disturbances, especially during weekends. Light sleepers may want to consider this when booking.
Double-Check Booking Details
A few guests encountered issues with room preferences and additional requests not being fulfilled correctly. It's advisable to double-check booking details with the hotel to ensure a smooth experience.
Inquire About Pool Access
Guests traveling with children should inquire about pool access times, as there were reports of restrictions for under 16s after 6 pm, leading to disappointment for some families.
Verify Internet Reliability
Some guests faced challenges with the hotel's internet, affecting work-related activities. It's recommended to verify the reliability of the internet connection, especially for business travelers.
Consider Alternative Dining Options
While the hotel offers dining options, some guests found the breakfast quality to be subpar for the price. Exploring nearby restaurants might be a good alternative.
Communicate Special Requests
Guests celebrating special occasions can consider communicating their requests directly to the hotel, as some guests received personalized touches for events like Valentine's Day.
Location
119 Norfolk Street, Sheffield, S1 2JE
What's nearby
- Sheffield Town Hall84 yd
- Graves Art Gallery103 yd
- Crucible Theatre109 yd
- Cathedral Church of St Marie113 yd
- Sheffield City Centre282 yd
- Sheffield Hallam University295 yd
- Cathedral Church of St Peter and St Paul330 yd
- Sheffield Castle0.4 mi
- Holiday Inn Sheffield0.5 mi
- Bramall Lane0.7 mi
- University of Sheffield1.2 mi
- Sheffield Manor1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Sheffield St Paul's Hotel & Spa
Low season | October |
|---|---|
High season | May |
Average price (weeknight) | $119 |
Average price (weekend night) | $138 |
When to book a room at Mercure Sheffield St Paul's Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Sheffield St Paul's Hotel & Spa
FAQs when booking at Mercure Sheffield St Paul's Hotel & Spa
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Manchester |
Distance to airport | 33.3 mi |
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