Overview

Grand Mercure Shenzhen Oriental Ginza

Zhuzilin, Shennan Boulevard, Shenzhen 518040, China
+86 755 8350 0888

$77+

Overall guest ratings

8.7/10 Excellent
Based on 6,676 reviews

Review highlights

  • 9.6
  • 7.4
  • 6.6
  • 6.0

Good to know

  • Clean rooms
  • Good accessibility by car
  • Close to public transport

Nearby

    Show all

    About

    Grand Mercure Shenzhen Oriental Ginza is located in the Futian business district, next to the Zhuzilin Metro Station. The hotel features 481 rooms with a choice of bay or mountain views, five restaurants, five bars, an indoor heated swimming pool. It takes only 20 minutes from Shenzhen Airport and Lowu Railway Station, 15 minutes to Huanggang port and Shenzhen Convention and Exhibition Centre. The state of the art conference facilities are the ideal meeting venue for up to 400 delegates.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 6,669 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Good access to the airport, said 96%."
      7.6 "City centre within easy reach, said 76%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.4 "Good service."
      7.1 "71% thought the service was very professional."
      8.5 "85% found the staff to be very friendly."
      7.1 "Housekeeping was great, according to 71%."
      7.8 "78% said the concierge service was amazing."
    • 6.6 "Rooms are ok."
      5.0 "Only 50% thought the furniture was functional."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Internet is average."
      5.2 "52% thought the wifi quality was ok."

    Overall Rating

    8.3 Excellent
    Based on 800 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "Easily accessible by car, said 97%."
      9.2 "92% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 7.0 "Good service."
      6.7 "Only 67% thought the service was professional."
    • 6.5 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.7 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."

    Overall Rating

    8.6 Excellent
    Based on 1,133 reviews
    • 9.6 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 6.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 6.1 "Breakfast is mediocre."

    Overall Rating

    8.9 Excellent
    Based on 4,134 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "Good access to the airport, said 97%."
      8.9 "89% liked the proximity to shopping."
      7.7 "City centre within easy reach, said 77%."
    • 7.1 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "Housekeeping was great, according to 72%."
      8.3 "83% said the concierge service was amazing."
    • 6.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.7 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
      3.6 "For 64%, the lobby entrance was sub-standard."
      0.8 "92% complained about the elevator."
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    Overall Rating

    8.0 Good
    Based on 600 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "Easily accessible by car, said 98%."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.8 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

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