Cons (-) Food was expensive: Coffee was $10/cup. Hot milk was $10/cup. Our room was not cleaned until 9pm at night. The elevators are slow and crowded.
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Amenities at Oriental Ginza Hotel Shenzhen
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Free parking
- Business center
- Flat-screen TV
Reviews of Oriental Ginza Hotel Shenzhen
6.8
Okay
585 verified ratings
Wonderful
164
Very good
109
Good
145
Okay
72
Fair
50
Mediocre
24
Poor
21
Summary of reviews
Guests say
Most guests praise the hotel's excellent location, especially its proximity to the subway and local amenities. Cleanliness is generally appreciated, and some guests mention comfortable rooms. However, there are mixed feelings about the service, with some negative experiences regarding staff responsiveness and language barriers. Breakfast receives neutral feedback, with several guests wishing for more variety or better value. Bed comfort is also mentioned with mixed sentiments, as some find the beds too hard. Overall, the hotel is considered convenient and clean, but there are areas for improvement in service and amenities.AI-Generated from customer reviews
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6.6 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities such as a Japanese kitchen on the top floor, a beautiful pool and gym, and a spa for relaxation.
Is the hotel conveniently located near public transportation?
Yes, the hotel is located practically 50m from Zhuzilin metro station, providing easy access to explore the city.
What can guests expect from the hotel's dining options?
Guests can enjoy a delicious breakfast with both Chinese and Western options, and traditional steamed rice rolls. Additionally, the hotel has a Japanese kitchen on the top floor with a chef cooking delicious food.
How is the hotel's cleanliness and maintenance?
The hotel is described as very modern, clean, and well-maintained, offering spacious and luxurious rooms with all the expected amenities.
Is the hotel staff accommodating and helpful?
Yes, the staff is described as super nice, cooperative, friendly, and professional, providing excellent services and assistance throughout the stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those facing the garden or offering a sea view.
Consider Low Season Visits
March is noted as the low season, which could be an ideal time to visit for those seeking fewer crowds and potentially better rates.
Explore Nearby Attractions
The hotel's proximity to Shenzhen International Garden and Flower Expo Park, Chinese Overseas City, and Splendid China Folk Village makes it convenient for guests interested in exploring these attractions.
Check Room Amenities
Some guests mentioned that the rooms are well-equipped with amenities such as a kitchen, making longer stays more comfortable.
Be Mindful of Language Barriers
While the hotel staff is friendly, a few guests noted challenges with English communication, suggesting that having a translation app could be helpful.
Consider Transportation Options
The hotel's access to the subway station was highlighted as convenient, providing easy access to explore the city.
Be Aware of Dining Costs
Several guests found the breakfast to be expensive, so it may be worth considering dining options outside the hotel for more budget-friendly choices.
Note Maintenance and Cleanliness
Some guests mentioned issues with cleanliness, particularly regarding the carpets, so it's advisable to check for any recent reviews addressing this concern.
Check for Special Offers
Some guests appreciated the free drinks and canapés in the evening lounge, so it might be worth inquiring about any special offers or packages during the booking process.
Inquire About Spa Services
Prior to booking, it's advisable to check the status of the hotel's spa facilities, as a few guests were disappointed to find the spa closed during their stay.
Location
Shennan Boulevard West, Futian District, Shenzhen 518040
What's nearby
- Happy Valley1.7 mi
- China Folk Culture Village1.8 mi
- Overseas Chinese Town2.2 mi
- Window of the World2.2 mi
- Shenzhen Cultural Center2.9 mi
- Huanggang Port4.4 mi
- Shenzhen Bay Control Point4.6 mi
- Shenzhen University4.7 mi
- SEG Plaza4.8 mi
- Shenzhen Stadium5.6 mi
- Kingkey 1006 mi
- Shun Hing Square6.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Oriental Ginza Hotel Shenzhen
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | July | $56 | $68 |
Cheapest month to stay with an average 13% drop in price. | Most expensive month to stay with an average 5% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Oriental Ginza Hotel Shenzhen
Which month has the cheapest rates at Oriental Ginza Hotel Shenzhen?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Oriental Ginza Hotel Shenzhen is August, with an average nightly rate of $59. The most expensive month is May at $205 per night.
What is the cheapest day to book Oriental Ginza Hotel Shenzhen?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Oriental Ginza Hotel Shenzhen is Tuesday, with an average nightly rate of $56. The most expensive day is Wednesday at $75 per night.
KAYAK's top tips for your stay at Oriental Ginza Hotel Shenzhen
FAQs when booking at Oriental Ginza Hotel Shenzhen
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See most recommended stays in ShenzhenGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.8 mi | Shenzhen | 14.1 mi |