General
Services and conveniences
Basics
Dining
Pool and spa
Bathroom
Accessibility and suitability
Laundry
Bedroom
Media and entertainment
Family friendly
Workspace
Parking and transportation
Outdoor
Things to do
Fitness
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, coffee shop, and the option to have food delivered to your accommodation. Guests have praised the great breakfast and dinner with free flow, and the hotel's food has been described as delicious.
How are the hotel's cleanliness and housekeeping services?
The hotel ensures high standards of cleanliness with daily housekeeping, and guests have appreciated the regular cleaning of rooms and fresh towels. Some guests have mentioned small issues, such as a mouldy smell in a bedroom and a problem with the carpet, but overall, the hotel has been described as clean and well-organized.
What are the hotel's unique amenities?
The hotel offers an array of amenities including an indoor and outdoor pool, spa, hot tub, and fitness center. Additionally, the hotel has access to a shopping mall, food court, and local underground market within walking distance, providing guests with a comprehensive range of services and facilities.
How is the hotel's customer service?
The staff at the hotel are described as exceptionally friendly, polite, professional, and helpful. Guests have also praised the high standard of customer service and the luxury service provided by the staff. However, some guests have mentioned minor issues with loud cell phone usage in the Executive Lounge.
What are the best times to visit the hotel?
The hotel's high season is in April, and the low season is in September. Guests have also mentioned that the hotel was beautifully decorated for the Christmas festive season, making it a wonderful time to visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Club Room
Guests recommend booking a Club Room for access to the Langham Lounge, which offers excellent afternoon tea and a calm atmosphere.
Consider Low Season Travel
Visiting in September might offer a quieter experience with potentially lower rates.
Explore Nearby Attractions
The hotel's proximity to Shenzhen International Garden and Flower Expo Park, Chinese Overseas City, and Splendid China Folk Village makes it convenient for exploring these attractions.
Request a Lower Floor
Some guests suggest requesting a lower floor to avoid potential issues with high beds, especially in rooms designated for handicapped guests.
Check Room View Options
Consider requesting a room with a city view or a higher floor to enjoy stunning cityscapes and mountain views.
Utilize the Executive Club
Guests speak highly of the Langham Lounge, recommending it for its excellent service, tea, and cocktails.
Consider Room Selection
Some guests recommend checking room amenities and facilities, such as the bathtub, before finalizing a booking.
Take Advantage of Nearby Shopping
The hotel's connection to a shopping mall with various dining options is convenient for guests.
Plan for High Season
April is highlighted as the high season, potentially offering a livelier atmosphere and ideal weather for outdoor activities.
Explore Hotel Facilities
The hotel's gym and pool are praised for their cleanliness and convenience, with the gym being open 24 hours.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | February |
Average price (weeknight) | $148 |
Average price (weekend night) | $145 |
Value for money | 9.1 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Shenzhen |
Distance to airport | 14.8 mi |