Insail Hotel (Shenzhen Dongmen Branch)

The hotel is conveniently located near Dongmen Pedestrian Street, People's Park, Shun Hing Square, and other popular attractions, offering guests easy access to explore the area.

Guests have praised the comfortable king-size beds and the cleanliness of the rooms, ensuring a restful stay.

The hotel offers free parking and valet parking, providing convenient options for guests who are driving.

While some guests have enjoyed the diverse and good breakfast, others have noted that there was no breakfast provided. It's advisable to check with the hotel regarding breakfast availability.

Guests have appreciated the helpful and accommodating receptionists, although some have mentioned language barriers with the male staff. The hotel staff is known for being kind and helpful.

Several guests found the king size bed to be comfortable and the room spacious, with added amenities like free tea, an electric kettle, and free bottled water.

The hotel is about a 10-minute walk from the nearest metro station, which some guests found to be slightly inconvenient. Consider this when planning your daily activities and sightseeing.

Despite some booking descriptions stating that breakfast was included, several guests noted that no breakfast was provided. It's advisable to clarify this with the hotel or booking platform before your stay.

Some guests mentioned that certain staff members had difficulty speaking English, so it may be helpful to have translation tools or apps available during your stay.

With only one lift available and reported slow operation, guests may experience delays, especially during peak times. Plan accordingly, especially if time-sensitive.

Some rooms have translucent glass doors for the bathroom, which may not provide the desired level of privacy for all guests. Consider this when selecting your room.

The hotel is close to eating outlets and business facilities, providing convenient dining choices for guests. Take advantage of this proximity for meals and convenience.

While the hotel's location was praised by some, others found it a bit far from certain attractions and the metro station. Keep this in mind when planning your itinerary, especially if traveling with children.

Some guests mentioned delays in receiving their deposit back from the hotel. It may be helpful to clarify the deposit return process and timeline during check-in.

Some guests noted that English communication with staff was limited. Consider this when seeking assistance or making inquiries during your stay.