Intercontinental Shanghai Harbour City

The hotel offers a restaurant with special diet menus, a bar/lounge, and the option for food to be delivered to your accommodation. Guests have also highlighted the kids play room as a positive feature.

Some guests have mentioned concerns about the cleanliness, specifically regarding mold in the shower, unmopped floors, and dust. However, other guests have praised the nice big rooms and the hotel's location.

The hotel features an indoor pool, sauna, and hot tub, as well as a playground for families. Additionally, guests have appreciated the executive lounge access and the garden view from some rooms.

While some guests have praised the staff, others have expressed concerns about poor service delivery, language barriers, and staff shyness. However, the hotel's 24-hour front desk and concierge service are available to assist guests.

The high season is in May, offering a great time to experience the hotel's amenities and nearby attractions. However, it's important to note that the outside pool may be closed during your visit.

Some guests reported issues with cleanliness and maintenance in certain rooms, so consider requesting a recently renovated room or checking for mold and dust upon arrival.

While the staff received praise, the service in the Western restaurant was criticized. Consider exploring nearby dining options for a wider variety of choices.

Some guests mentioned that the concierge had difficulty catering to non-Chinese speaking guests. It may be helpful to have key phrases in Mandarin or a translation app when seeking assistance.

A few guests experienced disruptions due to an alarm clock going off in the middle of the night. It might be beneficial to check the alarm clock settings upon arrival to avoid sleep disturbances.

Several guests were disappointed by the closure of the outdoor pool. If this amenity is important to you, it's advisable to inquire about its availability before booking.

While many guests praised the staff, some reported instances of poor service delivery. It's recommended to communicate any concerns promptly to the management for resolution.

The hotel is located within driving distance of various attractions, such as the Shanghai Science and Technology Museum and the Shanghai Art Museum. Consider planning visits to these sites during your stay.

The hotel has implemented several health and safety protocols, including contactless check-in/check-out and enhanced cleaning. Take note of these measures to ensure a comfortable and secure stay.

May is considered the high season, so if you prefer a quieter atmosphere, it may be beneficial to plan your visit during the low season in November.

The hotel offers an airport shuttle and car rental services, providing convenient transportation options for guests. It's advisable to inquire about these services in advance to facilitate smooth travel arrangements.