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Crowne Plaza Shanghai Harbour City
Top Lake Hotel

No. 1 South Island, Harbour City, , Shuyuan 201306, China
+86 800 863 7818

Call

+86 800 863 7818

Overall guest ratings

8.8/10 Excellent
Based on 2,131 reviews

Review highlights

  • 9.2
  • 6.2
  • 4.7
  • 4.0

Good to know

  • Great view
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    Crowne Plaza Shanghai Harbour City is sitting on the South Island of the scenic Dishuihu Lake, Harbour City, Pudong, and Shanghai. Designed by ATKINS which is the design house for the famous BurjAl-Arab, the hotel is stylish and elegant, looking just like a flower blooming in the water. As the only island hotel in Shanghai, Crowne Plaza Shanghai Harbour City owns 100,000 square meter garden area and green fields. The highlight of Crowne Plaza Shanghai Harbour City is the meeting and banquet facilities. The 1,050 square meters pillar-free Grand Ballroom with a ceiling height of 5 meters is capable of hosting up to 750 guests for cocktail receptions or 700 for dinner banquets. The Grand Ballroom can be divided into 3 meeting rooms, providing excellent flexibility in space option for meeting planners and event organizers. Apart from the Grand Ballroom, other 8 function rooms and 1 boardroom that located on 1st floor have combined area of 1,723 square meters. All meeting rooms offer a wealth of natural lighting and are equipped with the latest audio-visual equipment, wireless broadband internet access and LCD projectors. Crowne Plaza Shanghai Harbour City has 330 luxurious and contemporary designed guest rooms with the picturesque lake view. Guests can lounge in indoor and outdoor swimming(opening soon) pools, dine in 5 restaurants, bars and lounges and unwind in soothing SPA. Complementing the diverse selection of venues, the hotel also offers the Business Centre.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 2,131 reviews
    • 9.2 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Location is acceptable."
      6.7 "Proximity to public transport was ok, according to 67%."
    • 6.0 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.5 "Only 65% found the balcony ok."
      6.1 "Only 61% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.7 "Service is below average."
      4.4 "56% thought the service was unprofessional."
      2.7 "73% indicated the reception staff was not good."
      2.9 "71% didn't like the management."
      3.5 "65% complained about the restaurant service."
    • 4.0 "Pool is below average."
      3.3 "Dirty pool, said 67%."
    • 3.7 "Disappointing food."
      3.3 "The price was too high for 67%."
      1.8 "For 82%, the dining experience was not enjoyable."
      1.4 "Unclean dining area, according to 86%."
    • 3.5 "Value below average."
      3.3 "The price was too high for 67%."
    • 1.6 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 277 reviews
    • 9.2 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.5 "Only 65% found the balcony ok."
      6.0 "Beds were acceptable for 60%."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "50% thought the bathroom was big enough."
    • 5.8 "Location is acceptable."
    • 5.1 "Service is ok."
    • 4.5 "Pool is below average."
    • 3.9 "Disappointing food."
    • 3.4 "Value below average."
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    Overall Rating

    8.7 Excellent
    Based on 1,598 reviews
    • 8.9 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Location is acceptable."
      6.7 "Parking was ok, according to 67%."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
      6.3 "Only 63% found the balcony ok."
      6.2 "Beds were acceptable for 62%."
      6.0 "60% thought the bathroom was big enough."
    • 4.3 "Service is below average."
      4.2 "58% thought the service was unprofessional."
      2.2 "78% indicated the reception staff was not good."
      2.7 "73% didn't like the management."
      3.5 "65% complained about the restaurant service."
    • 4.0 "Value below average."
      2.8 "The price was too high for 72%."
    • 3.8 "Disappointing food."
      2.8 "The price was too high for 72%."
      1.9 "For 81%, the dining experience was not enjoyable."
    • 3.6 "Pool is below average."
    • 1.6 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall Rating

    9.3 Excellent
    Based on 213 reviews
    • 9.5 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
    • 6.1 "Location is acceptable."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.1 "Service is ok."
    • 3.6 "Disappointing food."
    • 3.4 "Value below average."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 42 reviews
    • 9.2 "Awesome vibe."
      9.8 "98% thought the hotel was luxurious."
      9.6 "96% enjoyed the friendly atmosphere."
    • 6.3 "Rooms are ok."
    • 5.9 "Location is acceptable."
    • 5.8 "Average comfort."
    • 4.7 "Service is below average."
    • 3.9 "Disappointing food."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Great view"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou

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