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United States to Shanghai Hongqiao Intl Flight Information

Flights Arrive in Shanghai Hongqiao Intl
Flights Depart from United States
Flight Price $343
Airlines Sichuan Airlines, China Southern, Hong Kong Airlines, China Eastern, Air China, Air Canada, Hainan Airlines, American Airlines, United Airlines, Delta

Top Tips for Finding Cheap Flights to Shanghai Hongqiao Intl

Looking for cheap airfare to Shanghai Hongqiao Intl? 25% of our users found round-trip tickets to Shanghai Hongqiao Intl for the following prices or less: From Los Angeles $481, from San Francisco $574, from New York $581
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June and July. The cheapest month to fly to Shanghai Hongqiao Intl is November.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Shanghai Hongqiao Intl flight deals.
For flights to Shanghai, chances are good that you will land either at Shanghai Pudong International Airport (PVG) or Shanghai Hongqiao International Airport (SHA). Pudong International Airport is both the larger and more internationally-oriented of the two airports. Hongqiao International Airport, though also offering international flights, is largely domestically and regionally focused.
Shanghai Pudong International Airport is extremely well-connected by public transportation. A large number of buses, coaches and shuttles connect to the airport, along with the metro and even a maglev train. The maglev train offers rapid transport into central Shanghai from Pudong International Airport, which sits in the outskirts of Pudong District.
The Business Center in Hongqiao International Airport is perfect for travelers who have a bit of work they need to finish before their flight. Computer rentals, complimentary internet, photocopiers, and fax machines are all available for passengers. Similar business services and facilities are also available at Pudong International Airport.
Too tired to head straight into the city after your flight to Shanghai? Whether it’s after your flight or before your next one, the Boyue Shanghai Hongqiao Airport Hotel is a great place to catch a couple hours of rest. Rooms are available for daytime rentals as well as per night, depending on your needs.
Looking to bring home a few souvenirs and gifts for your family and friends? For many of the basic gifts there’s no need to purchase them at expensive shops in tourist areas -- you can simply buy them in the airport before your flight out. Both Pudong International Airport and Hongqiao International Airport have extensive shopping areas that feature stores selling anything from high fashion to tea and cakes.

FAQs - Booking Shanghai Hongqiao Intl flights

How long is the flight to Shanghai Hongqiao Intl?

Flights from Chicago 14h 23m
Flights from Seattle 11h 42m
Flights from New York 14h 57m

What is the cheapest flight to Shanghai Hongqiao Intl?

The cheapest airline ticket to Shanghai Hongqiao Intl from United States in the last 72 hours was $343 round-trip on the route Los Angeles to Shanghai Hongqiao Intl. The most popular route is New York to Shanghai Hongqiao Intl and the cheapest ticket found on this route in the last 72 hours was $571 round-trip.

How far is Shanghai Hongqiao Intl Airport from central Shanghai?

Hongqiao Intl Airport is 10 miles from the center of Shanghai. View on Map.

What facilities and services are available for kids and families at Shanghai’s airports?

While there is no children’s play area in Hongqiao International Airport, Pudong International Airport does have one available. The children’s play area in Pudong Airport is located in Terminal 2 in the International Departures Hall.

How to get to and from Hongqiao International Airport to downtown Shanghai?

The most efficient and cost-effective way for most travelers to get to and from Hongqiao International Airport is by metro. Though buses and taxis are always available for passengers with large quantities of luggage, the metro often provides the most consistently quick way into the city. From any of the metro stops, it is then easy enough to get a taxi to your final destination.

What restaurant options are there at Shanghai’s airports?

There are many dining options at both Pudong International Airport and Hongqiao International Airport. For Hongqiao Airport, diners have options ranging from Macao Por King and Yin Zuo Mei Lin to Bricco Cafe and WAGAS. Pudong International Airport has an even wider range of restaurants, including the likes of Tsui Wah Restaurant, Longji Hong Kong Restaurant, and Freshpure.

What hotels offer shuttle service to and from Pudong International Airport?

For travelers not looking to bother with the many public transit options serving Pudong International Airport, there are always hotel shuttles. Many hotels offer complimentary shuttle service to and from Pudong International Airport. Some such hotels include Primus Hotel Shanghai Sanjiagang, Royal Century Hotel Shanghai, and Shanghai Shahai International Hotel.

Book Cheap Shanghai Hongqiao Intl Plane Tickets

(Round-trip)
Airports
Origin
San Francisco
$391
only
$391
New York
$373
only
$373
San Diego
$390
only
$390
San José
$462
only
$462
Seattle
$461
only
$461
Santa Ana
$501
only
$501
Los Angeles
$343
only
$343
Burbank
$480
only
$480
Destination
Shanghai
$343
only
$343
Mon, Apr 15
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
28h 20m
Wed, May 1
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
23h 55m
Trip: 17 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 145 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
PEK
CTU
Okay 4.4

Cons: Prior to taking off, (male) flight attendant was rude when demanding me to turn off electronic. Girl to my right rear kept her moving playing on her computer during entire takeoff. Flight air conditioning was not cool, let alone cold, so I was hot the entire flight. When landing, I was directed to return my seat to upright position, while man in front of me did not have to, girl next to him did not have to, and several others throughout the flight did not have to return their seats to upright position. It really seemed like the flight crew played favorites or (more specifically) discriminated.

LXA
CTU
Good 7.3

Pros: On board crew was excellent, nice, helpful and very receptive.

Cons: Three hour delay in flight 3U8720 on 15-Sep-2016 from Lhasa to Chnegdu and subsequently how the hotel and transport was arranged was very poor, especially the communication was poor.

CTU
TSA
Excellent 10.0

Pros: services offered by the cabin crews . It's a team looks which has been well trained which can be tasted in all details of their service to passengers . Smiles ,considerateness ,caring passengers' needs ,focusing on thir job all these merits can be found every where in the cabin . And none of their crew memmer was taking care or chatting about their personal affairs .Unfortunately which is easily can be found in most of airlines in China including those huge Chinee airlines comparing with SiChuan .It's a team deserves our respect.

ZRH
PRG
Excellent 10.0

Cons: I had to pack my laptop too much early - 15 minutes before we started descent. By other airlines it is possible to use it longer

LAX
CTU
Excellent 8.0

Cons: We had to get off the plane in Jinan to go through customs and get back on rather than going straight to Chengdu. In Chengdu we had to claim our checked bags and check in again before boarding to Taipei.

Sat, Sep 28
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
19h 35m
Wed, Oct 2
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
22h 50m
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,177 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
SZX
PEK
Good 6.0

Pros: Very friendly crew, nice food

Cons: Was not given my pre-selected seat. Only reclining seats in business class

SGN
CAN
Excellent 10.0

Pros: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

CAN
JFK
Excellent 10.0

Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

CAN
LAX
Good 6.6

Cons: Food not so great. Flight was packed with almost every seat full. Beautiful Airbus 380 aircraft. Overall, okay for the money. Would use again for the economy price.

CAN
KUL
Excellent 10.0

Pros: Never flew with China Southern before. Really excellent service.

Cons: Need sweeteners for beverages besides sugar.

Wed, Apr 17
SAN
San Diego
SHA
Shanghai Hongqiao Intl
17h 45m
Wed, May 1
SHA
Shanghai Hongqiao Intl
SAN
San Diego
15h 50m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, May 6
SFO
San Francisco
SHA
Shanghai Hongqiao Intl
18h 25m
Mon, Jun 3
SHA
Shanghai Hongqiao Intl
SFO
San Francisco
18h 05m
Trip: 29 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1,085 reviews
Boarding
7.7
Comfort
7.4
Crew
7.9
Entertainment
7.2
Food
6.9
HKG
LAX
Okay 4.0

Pros: the crew members from LA to HK were the worst i ever met, very lazy to move when you requesting something to drink or eat, the food were terrible also, the crew members and food were great between Taiwean and HK

Cons: seemed like their short haul crew were much better than long haul crew

NRT
HKG
Good 7.3

Cons: More signage at the check in counter will be of help. Thanks

LAX
HKG
Mediocre 2.0

Pros: Absolutely nothing. This is one of if not the worst airlines worldwide.

Cons: This airline would not even let me check in and board my flight. I had a delay on another airline getting to my flight, but was still at the check in counter 45 minutes before my scheduled departure. And was told i was not allowed to take the flight. So ridiculous. Worst customer service imaginable.

SGN
HKG
Excellent 8.0

Cons: My luggage come a day late from Ho chi Minh air port.

HGH
HKG
Okay 4.6

Cons: I am 175cm and could not fit my legs behind the seat. It was extremely uncomfortable.

Wed, Aug 28
SFO
San Francisco
SHA
Shanghai Hongqiao Intl
13h 10m
Mon, Sep 30
SHA
Shanghai Hongqiao Intl
SFO
San Francisco
31h 20m
Trip: 34 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,005 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
HNL
PVG
Mediocre 2.0

Pros: Flight from Honolulu to Shanghai was great. Then problem on the transfer, we missed flight

Cons: We recd a text that said flight was delayed 35 minutes. We got to gate to find it wasn’t delayed. We were there at gage 45 min before the plane left but they said we were late, it was due to the text.

PVG
LAX
Mediocre 3.6

Cons: Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person.

KMG
PVG
Mediocre 3.3

Cons: Bad airlinws. No respect of ppl waiting for chk in

MNL
PVG
Excellent 10.0

Pros: amazing crew and nice boarding

DEL
PVG
Good 6.0

Cons: Got to China. And for some reason they were not handing out 24 hour visas to anyone that morning. Have a 19 hour connection and not allowed to leave the airport. Asked the airline to change the flight so the wait would be significantly less. Very rude China Eastern staff who yelled instead of trying

Wed, May 1
JFK
New York John F Kennedy Intl
SHA
Shanghai Hongqiao Intl
17h 45m
Wed, Jun 12
SHA
Shanghai Hongqiao Intl
JFK
New York John F Kennedy Intl
19h 15m
Trip: 43 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,167 reviews
Overall
6.6
Boarding
6.8
Comfort
6.5
Crew
7.0
Entertainment
6.1
Food
6.1
PTY
IAH
Excellent 10.0

Pros: The crew was very friendly and accommodating

NKG
PEK
Excellent 9.3

Pros: The crew are very helpful. Services are very good.

LAX
PEK
Okay 5.0

Cons: For this plane, the seat is very cramp - leg room has shrunk. Entertainment selection is poor, no new movies at all - like watching reruns.

MNL
PEK
Good 7.6

Cons: Food

PVG
PEK
Excellent 9.6

Pros: crew and general experience was great

Cons: baggage mishandling

Tue, Sep 24
SEA
Seattle/Tacoma Intl
SHA
Shanghai Hongqiao Intl
14h 55m
Thu, Oct 17
SHA
Shanghai Hongqiao Intl
SEA
Seattle/Tacoma Intl
14h 55m
Trip: 24 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,726 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
SKB
Mediocre 3.3

Cons: Check in was just awful. Then a three hour delay and no one was forthcoming.

YVR
SYD
Excellent 10.0

Pros: Comfortable and a very friendly flight crew.

Cons: Terrible layover in Vancouver. There was not need to make us leave the plan for 3 hours and get back on the same plan

YUL
MCO
Excellent 9.6

Cons: I was sitting right in the front near the first class area, and I needed to use the washroom, I was refused and ordered to use only the other 2 available ones at the back of the plane. It’s not much to say, but it’s weird to have only 2 stalls for the whole plane, and one stall for only about a doze

YYZ
EZE
Good 6.6

Cons: Seats next to bathroom row 30 - not good. Delayed 2 hours before departure

YYZ
YXE
Mediocre 2.5

Cons: My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!

Mon, Apr 8
SJC
San Jose
SHA
Shanghai Hongqiao Intl
28h 30m
Fri, May 3
SHA
Shanghai Hongqiao Intl
SJC
San Jose
19h 05m
Trip: 26 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,440 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
PEK
SEA
Mediocre 2.3

Pros: Everything in regards to Hainan.

Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

BOS
PEK
Good 7.0

Pros: WiFi limit to 30 passages is absolutely not good especially for the long international flight

Cons: WiFi for long flight - international

CAN
CKG
Okay 5.6

Pros: Good movie options.

Cons:

YYZ
PEK
Excellent 9.3

Pros: Economy class can’t be better.

CKG
LAX
Okay 4.6

Cons: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.

Wed, May 1
BUR
Burbank Bob Hope
SHA
Shanghai Hongqiao Intl
34h 55m
Mon, May 13
SHA
Shanghai Hongqiao Intl
BUR
Burbank Bob Hope
33h 26m
Trip: 13 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 37,781 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
MDT
PHL
Okay 5.3

Pros: Plane was late missed all connecting flights

BOS
PHX
Good 6.8

Cons: PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages.

DFW
SHV
Good 6.5

Cons: The flight was delayed twice and ended up arriving hours after schedule. I get sometimes this happens. I was frustrated bc we were boarded and seated, ready to taxi with no pilot! It took another 30 minutes to get one! I realize when flights are late there are ripple effects but this was excessive.

EGE
JFK
Excellent 8.0

Cons: Leg room

PIT
PHX
Excellent 8.0

Cons: Flight delayed 2hrs - but no fault of the airline.

Thu, Apr 4
SNA
Santa Ana J. Wayne/Orange Cnty
SHA
Shanghai Hongqiao Intl
21h 50m
Wed, Apr 10
SHA
Shanghai Hongqiao Intl
SNA
Santa Ana J. Wayne/Orange Cnty
23h 31m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 62,526 reviews
Overall
7.3
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
RSW
EWR
Excellent 8.0

Pros: Nice crew. Frequent updates regarding turbulence. Early arrival.

Cons: There could have been entertainment and/or WiFi but it was broken.

SFO
LHR
Good 7.2

Pros: The crew and the food was good.

Cons: Flight was delayed and one of our bags was left in London.

SAN
DEN
Excellent 9.2

Pros: Flight was on time and crew was friendly

Cons: Seat was quite uncomfortable and I would love more soda choices.

MCO
SFO
Mediocre 2.3

Pros: That I made it to my destination.

Cons: Slow and inefficient boarding, small seats, terrible WiFi, No overhead space.

IAH
SJO
Poor 0.0

Cons: Flight was canceled due to United's mismanagement of crews.

Wed, May 1
SEA
Seattle/Tacoma Intl
SHA
Shanghai Hongqiao Intl
12h 52m
Wed, May 22
SHA
Shanghai Hongqiao Intl
SEA
Seattle/Tacoma Intl
11h 50m
Trip: 22 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 23,593 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.5
ATL
SJO
Excellent 10.0

Cons: Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent.

JFK
AMS
Excellent 8.0

Pros: Crew was courteous.

YEG
MSP
Excellent 9.0

Pros: WiFi and Entertainment

SLC
SFO
Okay 5.6

Pros: Nice new seats

Cons: Was too warm inside the plane. Boarding address was mobbed and not very well managed

ATL
BOS
Good 6.6

Pros: Delta in flight entertainment is great.

Cons: Always delayed.

Thu, Aug 29
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
45h 05m
Fri, Sep 6
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
44h 00m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 145 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
CTU
NRT
Excellent 10.0

Pros: Crew was efficient and friendly. Boarding was quick and painless. They served lunch that was fairly good standard food. For a specialty Chinese airline the English was quite good and entertainment choices were varied enough with English (foreign) movies and shows. Subtitles were available as well. The aircraft itself was clean and comfortable.

Cons: Entertainment was a little lacking due to it being a Chinese specialty flight but there were enough shows and movies in English it wasn't a huge issue. The shows/movies were maybe a little of the not popular sort but, again, they were entertaining.

HGH
LAX
Good 7.6

Pros: Crew is nice and always ready for helping.

Cons: Food was terrible and not fresh

TSA
CTU
Excellent 8.0

Pros: Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?

Cons: No way to check in on line.

CTU
KWL
Excellent 10.0

Pros: Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

HGH
CTU
Okay 5.3

Cons: My bags never arrived and haven't been found to date

Wed, Sep 11
JFK
New York John F Kennedy Intl
SHA
Shanghai Hongqiao Intl
23h 10m
Thu, Oct 10
SHA
Shanghai Hongqiao Intl
JFK
New York John F Kennedy Intl
22h 15m
Trip: 30 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,171 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
CAN
WUH
Good 6.3

Pros: Good food Free accomodation for layover

Cons: Too long

CAN
JFK
Excellent 9.6

Pros: Crew was amazing

WUH
SFO
Excellent 8.0

Pros: Crew was good and seats were ok.

Cons: More room but we all know space is limited. Food can be improved though

CAN
MNL
Excellent 8.0

Cons: Crew service is excellent. Flight was fast without any delay in take off in Guangzhou Airport. Food in Business Class is pedestrian.

KUL
CAN
Excellent 10.0

Pros: Crew was outstanding in terms of service and friendliness. Food was excellent too.

Cons: The airline website for frequent flyer points is terrible, it is out of date and hard to use to track and manage flights as well as other information.

Sat, Apr 6
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
26h 35m
Sat, Apr 13
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
23h 55m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 145 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
CTU
HKG
Excellent 10.0

Pros: 1. My round trip flights were on time; 2. The services on board were great; 3. Pretty flight attendants.

Cons: None.

XIY
PVG
Excellent 8.0

Pros: Plane departed on time. There was food service and 2 beverage services.

Cons: long wait to get to our destination gate.

CTU
XIY
Excellent 8.0

Pros: Food was excellent. Crew was helpful and friendly.

Cons: Plane seats were small -- but as expected to be honest with you.

LAX
HGH
Okay 5.6

Cons: no vip room

JZH
CKG
Okay 4.6

Pros: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Mon, Sep 9
SAN
San Diego
SHA
Shanghai Hongqiao Intl
17h 45m
Wed, Sep 18
SHA
Shanghai Hongqiao Intl
SAN
San Diego
15h 50m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 2
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
25h 40m
Mon, Apr 8
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
23h 55m
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 145 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
HGH
LAX
Excellent 10.0

Pros: The flight was smooth and the service personnel was nice and professional.

TNA
LAX
Mediocre 2.6

Pros: Nothing

Cons: We had to get off to go through immigration

DIG
XIY
Excellent 8.8

Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

CTU
NRT
Excellent 10.0

Pros: Crew was efficient and friendly. Boarding was quick and painless. They served lunch that was fairly good standard food. For a specialty Chinese airline the English was quite good and entertainment choices were varied enough with English (foreign) movies and shows. Subtitles were available as well. The aircraft itself was clean and comfortable.

Cons: Entertainment was a little lacking due to it being a Chinese specialty flight but there were enough shows and movies in English it wasn't a huge issue. The shows/movies were maybe a little of the not popular sort but, again, they were entertaining.

LXA
KTM
Excellent 8.3

Pros: Seats were comfortable. Staff was friendly. Food was delicious. Boarding was quick, once we started.

Cons: Boarded late and departed late. Couldn't use cell phones in airplane mode.

Tue, Sep 10
SFO
San Francisco
SHA
Shanghai Hongqiao Intl
28h 45m
Tue, Sep 24
SHA
Shanghai Hongqiao Intl
SFO
San Francisco
20h 30m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,177 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
CAN
YVR
Excellent 8.3

Pros: The crew was courteous, efficient and spoke good English.

Cons: Could use a bit more leg room for tall passengers (I'm 6ft). There was a slight delay de-planing since the crew needed to check each passenger off on a list. Not sure why.

BKK
CAN
Excellent 9.3

Pros: Very clean, new plane, excellent boarding and flight. Great entertainment options.

CAN
CNX
Excellent 8.3

Pros: The 737-800 was comfortable for the 3-hour flight.

CAN
YVR
Mediocre 2.0

Cons: Never fly again.

CAN
LAX
Excellent 10.0

Pros: Service, Food, timing, price

Cons: Seats were too narrow, but problem with A380 instead of Airlines.

Thu, Aug 29
SFO
San Francisco
SHA
Shanghai Hongqiao Intl
13h 10m
Mon, Sep 2
SHA
Shanghai Hongqiao Intl
SFO
San Francisco
36h 50m
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,005 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
CRK
PVG
Excellent 10.0

Pros: Great customer services On time Clean Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank you

JFK
PVG
Mediocre 2.0

Pros: Nothing

Cons: Customer service

CTU
PVG
Excellent 9.3

Pros: Amazing crew for such a long flight. Nice to get fed too.

Cons: On line check in could have been simpler

PVG
NRT
Excellent 8.0

Cons: More leg room and better cushioned seats

SFO
PVG
Okay 5.6

Pros: The airport transfer for boarding transfers. There was no assistance for those who have transfer flights in the stop over in shanghai

Cons: Pls provide assistance for those who have transfer flights. Like which gate they are going to transfer. I had to ask around where my gate was since it was not indicated in the ticket. I would save time if there was assistance feom the crew.

Sat, Apr 27
SJC
San Jose
SHA
Shanghai Hongqiao Intl
17h 25m
Sun, May 19
SHA
Shanghai Hongqiao Intl
SJC
San Jose
16h 15m
Trip: 23 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,440 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
PEK
SEA
Mediocre 2.3

Pros: Everything in regards to Hainan.

Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

MEX
TIJ
Excellent 9.0

Pros: i like tv which has many movies

Cons: i dont like because i still not take my baggage

SEA
PVG
Good 6.0

Cons: The flight attendants could be more friendly and more eye contact.

PVG
SEA
Mediocre 2.0

Pros: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.

Cons: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!

SJC
PEK
Excellent 8.0

Pros: I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

Cons: I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

Tue, Mar 26
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
26h 10m
Fri, May 24
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
39h 55m
Trip: 60 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 145 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
PEK
CTU
Okay 4.4

Cons: Prior to taking off, (male) flight attendant was rude when demanding me to turn off electronic. Girl to my right rear kept her moving playing on her computer during entire takeoff. Flight air conditioning was not cool, let alone cold, so I was hot the entire flight. When landing, I was directed to return my seat to upright position, while man in front of me did not have to, girl next to him did not have to, and several others throughout the flight did not have to return their seats to upright position. It really seemed like the flight crew played favorites or (more specifically) discriminated.

LAX
TNA
Okay 5.6

Pros: Good price and had entertainment and meals that were tasty.

Cons: Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

LXA
CTU
Good 7.3

Pros: On board crew was excellent, nice, helpful and very receptive.

Cons: Three hour delay in flight 3U8720 on 15-Sep-2016 from Lhasa to Chnegdu and subsequently how the hotel and transport was arranged was very poor, especially the communication was poor.

DIG
XIY
Excellent 8.8

Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

LAX
TNA
Good 7.3

Cons: Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time.

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