Find Cheap Flights to Shanghai Hongqiao Intl (SHA)

Pros: The crew are very helpful. Services are very good.

Cons: For this plane, the seat is very cramp - leg room has shrunk. Entertainment selection is poor, no new movies at all - like watching reruns.

Cons: Food

Pros: crew and general experience was great

Cons: baggage mishandling

Pros: Comfortable and a very friendly flight crew.

Cons: Terrible layover in Vancouver. There was not need to make us leave the plan for 3 hours and get back on the same plan

Cons: I was sitting right in the front near the first class area, and I needed to use the washroom, I was refused and ordered to use only the other 2 available ones at the back of the plane. It’s not much to say, but it’s weird to have only 2 stalls for the whole plane, and one stall for only about a doze

Cons: Seats next to bathroom row 30 - not good. Delayed 2 hours before departure

Cons: My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!

Pros: WiFi limit to 30 passages is absolutely not good especially for the long international flight

Cons: WiFi for long flight - international

Pros: Good movie options.

Cons:

Pros: Economy class can’t be better.

Cons: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.

Cons: PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages.

Cons: The flight was delayed twice and ended up arriving hours after schedule. I get sometimes this happens. I was frustrated bc we were boarded and seated, ready to taxi with no pilot! It took another 30 minutes to get one! I realize when flights are late there are ripple effects but this was excessive.

Cons: Leg room

Cons: Flight delayed 2hrs - but no fault of the airline.

Pros: The crew and the food was good.

Cons: Flight was delayed and one of our bags was left in London.

Pros: Flight was on time and crew was friendly

Cons: Seat was quite uncomfortable and I would love more soda choices.

Pros: That I made it to my destination.

Cons: Slow and inefficient boarding, small seats, terrible WiFi, No overhead space.

Cons: Flight was canceled due to United's mismanagement of crews.

Pros: Crew was courteous.

Pros: WiFi and Entertainment

Pros: Nice new seats

Cons: Was too warm inside the plane. Boarding address was mobbed and not very well managed

Pros: Delta in flight entertainment is great.

Cons: Always delayed.

Pros: Crew is nice and always ready for helping.

Cons: Food was terrible and not fresh

Pros: Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?

Cons: No way to check in on line.

Pros: Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

Cons: My bags never arrived and haven't been found to date

Pros: Crew was amazing

Pros: Crew was good and seats were ok.

Cons: More room but we all know space is limited. Food can be improved though

Cons: Crew service is excellent. Flight was fast without any delay in take off in Guangzhou Airport. Food in Business Class is pedestrian.

Pros: Crew was outstanding in terms of service and friendliness. Food was excellent too.

Cons: The airline website for frequent flyer points is terrible, it is out of date and hard to use to track and manage flights as well as other information.

Pros: Plane departed on time. There was food service and 2 beverage services.

Cons: long wait to get to our destination gate.

Pros: Food was excellent. Crew was helpful and friendly.

Cons: Plane seats were small -- but as expected to be honest with you.

Cons: no vip room

Pros: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Pros: Nothing

Cons: We had to get off to go through immigration

Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

Pros: Crew was efficient and friendly. Boarding was quick and painless. They served lunch that was fairly good standard food. For a specialty Chinese airline the English was quite good and entertainment choices were varied enough with English (foreign) movies and shows. Subtitles were available as well. The aircraft itself was clean and comfortable.

Cons: Entertainment was a little lacking due to it being a Chinese specialty flight but there were enough shows and movies in English it wasn't a huge issue. The shows/movies were maybe a little of the not popular sort but, again, they were entertaining.

Pros: Seats were comfortable. Staff was friendly. Food was delicious. Boarding was quick, once we started.

Cons: Boarded late and departed late. Couldn't use cell phones in airplane mode.

Pros: Very clean, new plane, excellent boarding and flight. Great entertainment options.

Pros: The 737-800 was comfortable for the 3-hour flight.

Cons: Never fly again.

Pros: Service, Food, timing, price

Cons: Seats were too narrow, but problem with A380 instead of Airlines.

Pros: Nothing

Cons: Customer service

Pros: Amazing crew for such a long flight. Nice to get fed too.

Cons: On line check in could have been simpler

Cons: More leg room and better cushioned seats

Pros: The airport transfer for boarding transfers. There was no assistance for those who have transfer flights in the stop over in shanghai

Cons: Pls provide assistance for those who have transfer flights. Like which gate they are going to transfer. I had to ask around where my gate was since it was not indicated in the ticket. I would save time if there was assistance feom the crew.

Pros: i like tv which has many movies

Cons: i dont like because i still not take my baggage

Cons: The flight attendants could be more friendly and more eye contact.

Pros: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.

Cons: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!

Pros: I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

Cons: I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

Pros: Good price and had entertainment and meals that were tasty.

Cons: Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

Pros: On board crew was excellent, nice, helpful and very receptive.

Cons: Three hour delay in flight 3U8720 on 15-Sep-2016 from Lhasa to Chnegdu and subsequently how the hotel and transport was arranged was very poor, especially the communication was poor.

Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

Cons: Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time.