The Mapple By OYO Rooms

The hotel offers a restaurant and complimentary breakfast, ensuring a convenient and satisfying dining experience during your stay.

Some guests have expressed concerns about the cleanliness of the rooms, mentioning issues with dirty sheets and a stinky environment. It's important to note that the hotel has received feedback about the cleanliness, and it's recommended to verify the current status before booking.

The rooms are equipped with basic amenities such as free Wi-Fi, air conditioning, and free toiletries, ensuring a comfortable stay for guests.

While some guests have mentioned encountering rude behavior from the staff, it's important to note that the hotel aims to provide friendly and accommodating service to ensure a pleasant experience for all guests.

It's advisable to verify the current status of the hotel before planning a visit, as some guests have faced challenges related to the location, cleanliness, and service. Ensuring that these aspects meet your expectations will contribute to a more enjoyable stay.

Some guests found the hotel hard to locate due to its position within alleys. It's advisable to confirm the exact location and directions before arrival.

Despite booking a room with complimentary breakfast, some guests reported not receiving the service. It's recommended to confirm the inclusions upon check-in to avoid any inconvenience.

Several guests expressed dissatisfaction with the room conditions, citing issues such as dirt, odor, and discrepancies from the booking. It's advisable to carefully inspect the room before finalizing the check-in.

Guests faced issues with pricing discrepancies and additional charges for GST. It's recommended to clarify all charges and inclusions before making any payments.

The hotel offers elevator access, which can be convenient for guests, especially those with mobility concerns or heavy luggage.

The hotel provides 24-hour front desk service, ensuring assistance is available at any time of the day or night.

The hotel is within proximity to New Jalpaiguri Railway Station and Samsing, offering convenient access to transportation and potential sightseeing opportunities.

It's advisable to review the specific cancellation and prepayment policies for the chosen room type and provider to avoid any misunderstandings.

Free Wi-Fi is provided, which can be beneficial for staying connected during the visit.

Some guests encountered issues with room availability despite prior booking. It's recommended to reconfirm the reservation directly with the hotel to avoid inconvenience upon arrival.