
JEN Singapore Orchardgateway by Shangri-La
Photos of JEN Singapore Orchardgateway by Shangri-La
Overview
Hotel Jen Orchardgateway Singapore by Shangri-La is a cool, sophisticated hotel in Singapore with a classy, modern style. It boasts fantastic views of the city skyline and some award-winning amenities.
This large hotel in Singapore has 499 rooms. The décor in the rooms is smart and sophisticated. The best rooms in the house are the Club level rooms. Guests staying in these will have access to the Club Lounge that has a 360-degree view over the city from the 19th floor. They will also get a buffet breakfast each morning included with their stays.
Dining at Hotel Jen Orchardgateway Singapore by Shangri-La can include Makan@Jen blends that serves local cuisine and some international fare, OnTheGo deli counter for eating on the move, or ordering from room service that is available 24 hours of the day. For cocktails, the hotel has Lounge@Jen and BayWatch@Jen where there are beers on tap and some signature beverages to try out.
The hotel has a stunning rooftop infinity pool for guests to use. There are poolside massages offered at the hotel also. A fitness center is on site and is open around the clock. Guests can choose to take part in some sunset yoga as well. A quick walk will get guests to nearby attractions, such as Peranakan Museum, National Museum of Singapore, and Orchard Central.
Hotel Jen Orchardgateway Singapore by Shangri-La is accommodating to all kinds of travelers. Guests can work, play, or relax with everything they need in this location.
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Amenities at JEN Singapore Orchardgateway by Shangri-La
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Window
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Additional toilet
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Accessible by elevator
- Upper floors accessible by elevator
- Designated smoking area
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool
- Pool bar
- Outdoor pool
- Pool towels
- Pool with a view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Things to do
- Bicycle rental
Fitness
- Fitness center
Reviews of JEN Singapore Orchardgateway by Shangri-La
Summary of reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is conveniently located next to the MRT station and malls, making it convenient to find things to eat. It is also well connected to the main attractions through the subway.
What are the standout amenities at the hotel?
The hotel boasts an amazing rooftop pool with a stunning view, 24-hour fitness center, and poolside massages. Guests can also enjoy sunset yoga and have access to the Club Lounge with a 360-degree view over the city from the 19th floor.
How is the food quality at the hotel?
The hotel offers a diverse breakfast, including vegan and gluten-free items, and has various dining options such as local cuisine, international fare, and 24-hour room service. The rooftop bar and pool also provide happy hour and signature beverages.
What are the common concerns about the hotel's rooms?
Some guests mentioned that the rooms were a little cramped and dated, and there were concerns about the small bathroom sink area. Additionally, a few guests experienced a damp smell in the room.
What practical information should guests know about the hotel's pool?
The rooftop pool offers a fantastic view and is a highlight of the hotel. However, some guests were disappointed by the pool's closing time, which differed from the website's information. It's advisable to check the pool hours directly with the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Club Level Room
Guests staying in these rooms have access to the Club Lounge with a 360-degree view over the city and a buffet breakfast included.
Enjoy the Rooftop Infinity Pool
Take advantage of the stunning rooftop infinity pool and consider indulging in a poolside massage.
Explore Nearby Attractions
A quick walk will lead you to nearby attractions such as the Peranakan Museum, National Museum of Singapore, and Orchard Central.
Consider Room Selection
Some guests found the rooms to be a bit small, so consider this when making your room selection.
Take Part in Sunset Yoga
The hotel offers sunset yoga sessions, providing a unique way to unwind and enjoy the city skyline.
Utilize the 24-Hour Room Service
If you're in need of a quick meal, the hotel offers 24-hour room service for added convenience.
Check Out the Dining Options
Explore the various dining options available, including Makan@Jen for local and international cuisine, OnTheGo deli counter, and the 24-hour Lounge@Jen and BayWatch@Jen for cocktails and beverages.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Location
The hotel is conveniently located next to the MRT station and malls, making it easy to find dining options and explore the area.
Be Mindful of Room Size
Some guests found the rooms to be a bit cramped, so consider this when making your booking.
Location
What's nearby
- Orchard Road0.5 mi
- Clarke Quay0.8 mi
- Bugis Street1.1 mi
- Bugis Street Shopping District1.1 mi
- Sir Stamford Raffles Statue1.2 mi
- Suntec City1.3 mi
- Singapore City Centre1.4 mi
- Merlion1.4 mi
- Raffles Place1.6 mi
- Marina Bay1.6 mi
- Marina Bay Sands1.8 mi
- Singapore Flyer1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JEN Singapore Orchardgateway by Shangri-La
Low season | February |
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High season | November |
Average price (weeknight) | $235 |
Average price (weekend night) | $239 |
When to book a room at JEN Singapore Orchardgateway by Shangri-La
KAYAK's top tips for your stay at JEN Singapore Orchardgateway by Shangri-La
FAQs when booking at JEN Singapore Orchardgateway by Shangri-La
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Value for money | 8.1 |
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Distance to city center | 0.6 mi |
Nearest Airport | Singapore Seletar |
Distance to airport | 8.2 mi |