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staff were pleasant and i suppose a homely feel because of low amount of bedrooms but certainly not the 8.2 that was marked by also a little out of the way i had a meal on one of the night and it was very nice after travelling for 15 hours was told no more food was being served and the bar shut at 10 pm bearing in mind this was a saturday night so was very disappointing would have picked a different hotel had we known this. also the pillows were filled as though it was filled with fresh air, we are fairly fit 50 year olds with a 16 year old daughter but found the bed far too low ok to sleep but quite difficult to get out in the morning, travelled with a disabled friend who also found this to be difficult. whilst going through the tv channels was very disturbed to find explicit pornagraphic channels spoken in very good english we quickly took it off but the 16 year old daughter was a bit upset and disturbed this channel should be blocked
Big comfy rooms Hard to tell who was staff and who was guests
Everything worked fine, simple but practical, large parking. Good choice if you just a want a bed for the night with no frills.
location, breakfast plenty of choice evening meals of good standard and choice.staff very helpful and friendly could have had a out of hours vending m/c for hot and cold drinks
Lack of a lift. My wife finds stairs difficult. Probably my fault for not requesting a Room on the Ground or 1st Floor.
The hotel was a good location for us on our journey.The family room was a good size.
Not far from anything really if you have access to a car. Good breakfast. Clean room, nice view if you get any front side room. The staff did have a very poor english if they even could speak english there wasen't any information on english what-so-ever. If you don't speak german it could be though.
Hotel staff very helpful, speak good English. Easy to find and good base for visiting places.
staff close to main road
Very friendly, clean, good breakfast, good beer
Welcoming, comfortable, friendly and helpful staff None
Traditional German hotel. Very clean friendly efficient No complaints!
Room was very nice. Well situated Couldnt find a menu for the restaurant in the room. Would have been nice to know about the restuarants in the city
Comfortable and relaxed atmosphere
The friendliness of the staff and the very nicely appointed room were very important to me. Also, the food served in your restaurant was absolutely excellent.
Beautiful hotel in an ideal loation. Staff were very friendly and helpful and spoke good english.
they offer the museum coupon is very nice.
Excellent hotel close to Technic museum. Staff helpful. Check out Jupiter Brewery close to hotel
Nice hotel, nice rooms, good breakfast
location close to motorway, spacious room and bathroom, modern facilities, breakfast buffet
The breakfast was excellent! Rooms were quite simple and location in the middle of nowhere (except the museum). But I still liked it.
Comfortable room, winetasting No
Friendliness of staff and interesting and quaint dining arrangements
The very friendly staff (some English speaking).
Splendid hospitality, most unusual dining experience. helpful owners, marvelous food. Could not ask for better.
Hostess very helpful and understanding of a guests needs even in a foreign language.
very good value for money; comfort & service above expected at the price
Welcoming, attentive Fresh coffee is always better than a machine! Steps to Overflow carpark can be a challenge to the unfit.
Apleasant cleaan and well managed country side Hotel not to far from the Autobahn.
Friendly staff, very clean room, conveniently located bar/restaurant Not really a problem, but check-in facilities are in the adjoining restaurant building after 7pm
There was some confusion checking out even though we confirmed the paperwork ahead of time
Very comfortable room with excellent facilities
very nice hotel, in the middle of the town surrounded by a park. Easy to reach for the highway. Bed was fine. Room was clean Restaurant is not very cosy, but breakfast was good. Very busy in hotel because of a conference. Late in the evening people were talking to each other in the hall which was disturbing. Small bathroom, had to shower in bath.
Resturant serves a good meal. Although advertised on booking.com site and in hotel reception that free internet facilities are available in all rooms throught hotel, this was not so, only a weak signal available in public area with no privacy. When brought to management attention advertisement is false answer was "there is nothing I can do about it". Also mobile phones do not work other than on ground floor.
great conditions, friendly hosts
It was convenient & reasonably priced They didn't have Visa facility. Remote for TV didn't work
Friendly staff. Free wifi internet Poor breakfast, we had to go somewhere else afterwards. Beds very small and not very comfortable at all. Towels worn out.
The hotel staff were very helpful on our late arrival due to our delayed journey. We were able to enjoy a meal even though the restaurant was about to close for the day. The food and the locally produced beer were excellent
wonderful, unique and special hotel. Unlike anywhere else. Good food, beer from family brewert next door. Staff very helpful and happy to assist in every way. The "cave" room is extraordinary. Declined our request to take advantage of the hotel's underground garage parking facility, even though we arrived during a thunderstorm. Because "it requires an extra key" we were told.
We wanted a reasonably priced hotel in the Heidelberg area and because we made a last minute booking this was the best we could find. It is easy to locate on one of the main highways and a short drive. The staff were accommodating and the room comfortable and very clean. The restaurant was good, including an excellent breakfast buffet. We were very satisfied. There can be some highway noise, but we were so tired it did not bother us.