Located in Sittingbourne (Bapchild), Hempstead House Hotel is convenient to Sittingbourne Golf Centre and Sittingbourne Heritage Museum. This romantic hotel is within close proximity of Sittingbourne and Kemsley Light Railway and Kent Science Park.
Make yourself at home in one of the 34 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional amenities include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.
Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Sittingbourne? This hotel has 2519 square feet (234 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
At time of reservation I asked for cot as I said I was travelling with my young son. On arrival the cot wasn't in the room and my room was on the second floor. Not ideal when I arrived with my son in his pram as there is no lift! Someone helped carry the front of the pram up the spindle staircase while I followed behind with the heavier part of the pram and bag hanging on the pram and a rucksack on my back. Not ideal at all. When I was checking out I rang reception 3 times for help, they didn't even bother to answer the phone. I started to try and get down the stairs myself with my bags and son. Some helpful work staff on the first floor came to my rescue. The receptionist would have realised this and didn't even bother to apologise.
Nice environment and a very good restaurant
My colleague and I booked early morning alarm calls for 8.30 am (just as a backstop in case we slept through our own alarms). It was annoying that, for both of us, we got these calls at 6.00 am and no calls at 8.30 am. I could not get back to sleep again after the 6.00 am call!
Decor and colour scheme were restful. Atmosphere was comfortable but relaxed. Good location for Leeds castle and various nature reserves.
The meat in the main course of both myself and my companion was tough on the first night, is that a complaint? The meal on the next night was superb.
Brasserie very nice and good food, pool area excellent
First room had water runnimg noise all night so we changed rooms the following night, fan in loo was dirty and not working or very low flow & also when the second room was cleaned before we used it there was a vase on the floor behind the dressing table this was missed.
The location was convenient to our requirements
No access to lift after 10pm
Great to find this hotel after having to stay in some other pretty awful places in the area
Lovely room (no 14), huge bed, excellent customer service and delicious breakfast even though very busy with a wedding party.
Nothing to complain about
Easy to find, clean, friendly. Breakfast excellent.
Immaculately clean room, excellent breakfast and evening meal. Friendly and helpful staff.