Sittingbourne Hotels

Age/atmosphere

At time of reservation I asked for cot as I said I was travelling with my young son. On arrival the cot wasn't in the room and my room was on the second floor. Not ideal when I arrived with my son in his pram as there is no lift! Someone helped carry the front of the pram up the spindle staircase while I followed behind with the heavier part of the pram and bag hanging on the pram and a rucksack on my back. Not ideal at all. When I was checking out I rang reception 3 times for help, they didn't even bother to answer the phone. I started to try and get down the stairs myself with my bags and son. Some helpful work staff on the first floor came to my rescue. The receptionist would have realised this and didn't even bother to apologise.

Great to find this hotel after having to stay in some other pretty awful places in the area

the situation as it allowed us to visit our children without any problems, and the convenience of being able to come and go as we pleased. Yes New Years Day after booking in the morning for an evening meal for 3 for 8.30. We received a letter under the door to say would we like to go earlier as they were closing at 8. We went at 7.45 and were twice told they were not cooking. We saw many people turned away.

the breakfast. the room was noisy, and although its a non smoking hotel, smoke was coming into the room from people standing outside. the room was next to the railway line and main road and even with the window closed it was very noisy.