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Well organised reception and a super view from the restaurant over the canal and countryside. Spacious clean rooms. Disappointed that the restaurant could not accommodate us for an evening meal during our stay.
Room at back of hotel, overlooking barges and wildlife
The room was large and fairly clean and the location was very good for us. We arrived at 13:50 but had to wait until 14:30 for our room to be prepared for us. The sheets were not changed after our first night. Although the room seemed clean there was an odd smell, maybe from the carpet. The breakfast service was very poor - slow and we had to request a change of tables because of a large stain on the tablecloth.
The hotel was easy to find and had a relaxed atmosphere. The amenities were well maintained. The hotel was fine however, the mattress was old and uncomfortable.
the service from staff was very good, professional and satisfactory the bed in our room was a little soft and due to that and the cold my wife and I have suffered a stiff shoulder, therefore you could maybe update the bed in that room..
The friendliness of the staff . .efficiency, local for all good ammentities . .and wonderful food. I stay at the Rendevous very regular . .ie . .once a week . . fortnightly, monthly. depending on my business arrangements. I have always had a very pleasant stay. Thank you.
use the leisure complex.relax in the room. control of shower.too hot
rooms were nice and food was excellent.would stay at rendez-vous again
Good base for travelling around the Yorkshire Dales. The room was clean and the beds comfortable.
ideal position for touring the yorkshire dales. adequate car parking, helpful & efficient friendly staff.
welcoming, friendly staff and a wonderful location in the Dales our room had the smallest en-suite I have ever used
The location Poor value for money. The en suite was very cramped. The walls of the room were dirty and the carpet was stained. Not worth nearly £100, even for the location. Not enough staff to cope with demand at evening meal and breakfast. We waited half an hour for a hot drink with our breakfast.
It was a clean friendly hotel central and comfortable one I intend to return to well done None
Pretty location, albeit wasted on a business trip! Food was only okay. Not as good as I would have expected from how the place is marketed.
Good location as a base for walking. Room nicely refurbished in contemporary style but retaining original features/character. Good ensuite with excellent shower. Main bar area is a little tired and unwelcoming however attractive restaurant serving a good selection of well prepared food. Whilst the staff were friendly and helpful they appeared to be understaffed on the evening of our arrival. On the second night we felt rushed through dinner although it was only 9.00pm
Lovley village great walks nice people None
Lovely room, comfortable bed, well cooked breakfast, welcoming log fire. Internet booking site said Lister Arms was 3.1 miles from Grassington and it turned out to be nearer 10 miles and took about half an hour to get there. Information should be corrected on the internet. My booking confirmation was for £70 per night but was charged £90. However there was no problem in getting a refund but there must be a gremlin in the system.
Pleasant environment; good food; great position for walking in spectacular countryside. Welcome was a bit off putting....kept waiting because computer was down; wasn't sure if booking was in place initially.Staff had to go out for milk for coffee after evening meal!! No hash browns as stated on breakfast menu for two mornings running....no mention made of this until we asked on first morning....black pudding offered as an alternative on second morning!
The attention to detail was excellent. The staff are all top class. A beautiful place to escape to in beautiful surroundings.
A very peaceful and relaxing stay and a beautiful part of England
Very relaxing and a welcoming atmosphere. We ate in the Brasserie both nights of our stay and the food and service were excellent. The staff were friendly and helpful and we were very impressed that the head waiter at breakfast knew our names as soon as we appeared both mornings. Our stay was not long enough!!
Everything, but it would have been nice to have a choice of another bar with food served. We liked everything
A general attitude of 'wanting to help' from all the staff
This hotel is very special and everything is seamlessly faultless. Our only minor criticism is that the bath was quite small and due to the location of the shower screen it was difficult to reach the taps.
The open log fires, the lovely room, the spa and the service were all excellent. I thought the bar prices were high.
The ambiance of a country house was very pleasant and still quite relaxed and non- stuffy Staff a little stiff at times but still quite helpful
The service was fantastic the tennis court is in poor order and in places is dangerous the loose grit beyond the base line could cause an accident
Scenic location. Attractive building. Small room and bathroom. Claustrophobic use of dark brown wallpaper. No luggage rack. No trouser press. Iron and board only available on request.
Already mentioned the Staff were extremely friendly and helpful. The location is just right to explore the Yorkshire country side. Breakfast good and healthy. None.
Location was excellent with lovely views plenty of parking space continental breakfast choices fantastic We would have like a bath in the room
warm,clean, freindly staff, good meal, good parking. noisey radiator
good food real ale good sociable staff very close to rail station warm and comfortable
position, car parking,food very noisy kitchen and early morning brewery delivery
Excellent staff, I hope they are appreciated. We travel a great deal and many a place has been spoilt by surly staff. The stairs. My own fault we were in rooms 12 and 9 and I have a breathing problem. I will remember next time to ask for a room accessible by lift.
Comfort and Location No
Pleasant bar and restaurant Good size room There is no lift, and quite a lot of stairs to climb
room with canal view Room was a bit stuffy through night
The hotel was near the railway station and convenient for touring the Yorkshire Dales. The breakfast menu had a good selection of hot meals, as well as continental breakfast, including fresh fruit.
Ideal for the railway station The description of the Superior Room was not what I got. It said LCD TV and larger bathroom the TV was very poor, but overall I was satisfied and would definitely stay there again.
Although I booked an alarm call in writing at registration, I did not get one.
Delightful decor, a departure from traditional English country hotels
Great location, nice hotel. When we were checking in, a previous customer was complaining about being over charged. The hotel agreed and refunded him. The also over charged me for drinks. It appears to be a systematic problem as the staff did not over appologise, it seemed to be a regular complaint.
Stunning location and beautiful hotel
Incredible scenery; friendly staff My room (#2) was looking a little tired.
Good-sized room, good facilities, helpful, friendly staff, excellent food, lovely relaxed atmosphere, great views, good standard of cleanliness. Only very minor points really. a) The smart CD/radio in our room didn't pick up any radio stations (no CDs to play either). B) No local walking maps available at reception, contrary to what's said in the 'Welcome Pack'.
fantastic surroundings, great contemporary decor in an old surrounding, and very efficient and friendly staff with a personal service nothing
excellent service and a complimentary pass to the health club at the devonshire arms hotel
The food was excellent and the manager and staff were extremely helpful
Great food, friendly staff. Decor and fixtures need an update by someone with an eye for design.
I enjoyed the clean, comfortable accomadation. The location is particulary nice. N/a
Very friendly people, eager to please, accommodating. Excellent food Room was slightly small, but sufficient
The welcome was really friendly. We were met at the door, shown around the breakfast room & lounge, then taken to our room where all facilities were shown. There are tea & coffee making facilities in the room but we were offered a tray too. As we had arrived relatively late & were not eating there Sheila told us a few places to eat in the area. Fantastic breakfast in the morning, nothing was too much trouble.
The owners - very friendly, made the extra effort, over and above expectations, to be helpful and to make our stay pleasant eg. prepared an early dinner, then drove us to our venue for an evening wedding reception. The food - freshly prepared local produce perfectly prepared and presented The place - spotless, comfortable and full of character Couldn't find any
The staff were very good couldn't do enough for us,the hotel was very homely and comfortable.The position of the hotel is very scenic . Couldn't think of any.