Turned back the bed to find a piece of orange chip of some sort. Bed looked like it was laid on or sat on. Toilet paper holder was broken. Room seemed somewhat unkept.
3 stars
Country Inn & Suites by Radisson, Smithfield-Selma
250 North Equity Drive, Smithfield, NC 27577, United States
Smithfield, NC
See location+1 919 934 3411Photos of Country Inn & Suites by Radisson, Smithfield-Selma
Overview
Find warm hospitality at the Country Inn and Suites, Smithfield-Selma, NC, located off I-95. Shop at neighboring Carolina Premium Outlets, tour the Ava Gardner Museum, or sample vintages at the Hinnant Family Vineyards, the largest muscadine vineyard in North Carolina. Recharge from your travels with a dip in our indoor pool or a cardio session in our fitness center. You can grab complimentary coffee in our lobby before firming up your itinerary using free WiFi or working efficiently in our business center. If you have an electric car, take advantage of our complimentary charging station. Our comfortable rooms and suites offer a free hot breakfast, flat-screen TVs, mini fridges, and microwaves. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Latest deals for Country Inn & Suites by Radisson, Smithfield-Selma
Amenities at Country Inn & Suites by Radisson, Smithfield-Selma
- Indoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Accessibility and suitability
- Allergy-free room
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- Business center
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Pool and spa
- Saltwater pool
- Massage
- Heated pool
- Indoor pool
Dining
- Restaurant
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Bathtub
- Hairdryer
- Shower
Media and entertainment
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Seating area
Parking and transportation
- Free parking
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Country Inn & Suites by Radisson, Smithfield-Selma
7.8
Good
1696 verified ratings
Wonderful
833
Very good
208
Good
156
Okay
85
Fair
111
Mediocre
77
Poor
226
Summary of reviews
Guests say
Guests appreciated the hotel's location and cleanliness, noting that the rooms were well-maintained and comfortable. However, several reviews highlighted issues with the front desk service, including long check-in times and unhelpful staff. Overall, while the hotel has many positive aspects, improvements in service are needed.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
945 reviews
7.8 out of 10
473 reviews
7.2 out of 10
19 reviews
10 out of 10
1 review
8.6 out of 10
4 reviews
All reviews
Cons (-) I'm not sure what could be improved upon, maybe a little better quality coffee...
Pros (+) I liked location, right off 95. The rooms are modern with large shower, frig and microwave. The front desk clerk was friendly and personable.
Cons (-) The continental breakfast was limited in choices, but there are plenty of options in walking distance to include Starbucks.
Pros (+) We enjoyed every part of our stay. The hotel was designed wonderfully and up to date. The indoor pool was heated and cozy. The staff was kind and helpful. And free cookies! Breakfast was great, comfy beds, and all amenities on point. This will be our go-to place when we visit Smithfield. No complaints at all.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers complimentary breakfast, a fitness center, and a saltwater pool for guests to enjoy.
Is parking available at the hotel?
Yes, the hotel provides free parking for guests.
How is the food quality at the hotel?
Guests can enjoy a complimentary breakfast, and the hotel also has a restaurant and offers room service for added convenience.
How is the cleanliness of the hotel?
While some guests have mentioned cleanliness issues, the hotel has daily housekeeping and follows strict protocols for guest accommodation disinfection between stays.
What can guests expect from the customer service at the hotel?
The hotel staff are known for being friendly and helpful, providing good communication and attentive service to meet guests' needs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
January is mentioned as the low season, which could be a good time to visit for those looking for a quieter experience and potentially lower rates.
Check Nearby Attractions
The hotel is conveniently located near Carolina Premium Outlets, Ava Gardner Museum, and Johnston County Heritage Center, providing guests with nearby attractions to explore.
Request Daily Housekeeping
Some guests mentioned that they had to request daily housekeeping, so if this is important to you, it's advisable to make this request in advance.
Verify Room Cleanliness
Several guests reported issues with cleanliness, including mold in the shower, dirty carpets, and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and report any issues to the staff immediately.
Inquire About Room Maintenance
Some guests reported maintenance issues such as broken curtains, non-functional TV remotes, and damaged furniture. It's recommended to inquire about the room's maintenance status before settling in.
Confirm Room Amenities
Guests reported missing amenities such as hairdryers and coffee in the room. It's advisable to confirm the availability of essential amenities with the hotel before arrival.
Check Room Temperature Control
Several guests mentioned issues with temperature control in the rooms. It's advisable to check the room's temperature control system upon arrival and request a room change if necessary.
Consider Bringing Your Own Toiletries
Some guests reported finding opened toiletries in their rooms. Consider bringing your own toiletries to ensure their cleanliness and avoid any inconvenience.
Inquire About Breakfast Options
Some guests found the breakfast options to be limited, with complaints about the lack of milk and slim pickings. It's advisable to inquire about the breakfast options to set the right expectations.
Location
250 North Equity Drive, Smithfield, NC 27577
What's nearby
- Carolina Premium Outlets0.5 mi
- Ava Gardner Museum1.4 mi
- Johnston County Heritage Center1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Country Inn & Suites by Radisson, Smithfield-Selma
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $107 |
Average price (weekend night) | $144 |
When to book a room at Country Inn & Suites by Radisson, Smithfield-Selma
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Country Inn & Suites by Radisson, Smithfield-Selma
FAQs when booking at Country Inn & Suites by Radisson, Smithfield-Selma
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.0 mi |