Soddy Daisy Hotels

It was expensive. The room needed maintenance and painting. Almost everything was scratched, or dirty. Shower curtain was too short causing the bathroom floor to flood every time one showered. Breakfast bar was lacking.

Pool and breakfast

Breakfast was wonderful. The place was very nice. Would recommend to anyone.

Pool was a little cold. Spend the $1,000 and put the heater in.

Clean and quiet

I found the Hampton Inn Chattanooga/Hixson clean and well kept, I had very pleasant interactions with the employees. Nice finish to the bathroom, easy access to bedside plug ins to charge all my gadgets. I arrived at a late hour after a delayed flight and I was able to make it into a comfortable bed with minimal hassle. I didn't have an opportunity to put the internet speed to a test and it was too late to enjoy the coffee that was ready in the lobby if I wanted it. I did utilize the nice microwave in the room and I did have an opportunity to enjoy the papaya and pineapple with my breakfast. I wish all my stays went like this one.

There was nothing I found to my dislike.

I got to the hotel extremely late the night of check-in, but the staff were very nice and accommodating. The room was clean and well-decorated. Despite being 'away from it all', the decor was more modern than many other Holiday Inns. This hotel is close to the aquarium. Even being stuck in traffic (which was weird), it took me 23 minutes to get to the aquarium from this hotel. Great location. The usual, warm, lovely breakfast as always. If you aren't a priority club member, you should be. I will definitely stay here again when I am in the area.

Stayed at this hotel the last 2 nights as a part of a family gathering while one member of the family was attending to some business. At the time of making the reservations, we reserved 3 rooms for ourselves and 2 other couples and held the reservations with my credit card. Upon checking in at different times, each couple stated they would be paying with their own credit card and we were told this would not be a problem. Our credit cards were scanned for each room. Upon leaving this morning, we were told the individual credit cards could not be used and all three rooms would have to be placed on my credit card! We were told by a heavy set man, wearing glasses in his 20's or 30's that he was told by the management he 'could not touch the account to make the corrections and I was told this by my manager.' We were told the credit cards that were scanned on our arrival was for 'incidentals.' This man told us he 'was the manager on duty this morning,' but he couldn't touch our accounts to make the necessary changes?! Was he the manager Or Not? Our family member wanted to place his room charges on his business credit card as he expected to do while doing a business trip/family gathering. He was unable to do this! Other hotels are able to accomplish this simple feat, but apparently NOT this one. We would like to thank the young black haired man for his work in the breakfast area. The area was kept spotless. Maybe he should be the manager at the desk instead of the one that was on duty this morning. Also only one couple received a printed receipt, myself and the other couple Did Not Receive a Receipt for the room charges which will be billed to My Account!! :( This was inconsiderate especially since one couple of the 3 couples spent 3 nights vs 2 nights that the rest of us did. I will think again before making any reservations at the Holiday Inn Express or recommending it to others if management cannot work with the customer to properly bill for their rooms. We were in room...

Clean rooms, inviting environment. Indoor pool and hot tub, good continental breakfast.

Internet was very annoying. Multiple devices would''t connect and those that did ran extremely slow.

This guest did not leave comments about this hotel.

Rooms were clean and enjoyed having a coffee pot, microwave, refrigerator in the room. Beds were comfortable and clean.

Large group of teens on a trip arrived on the last night. You could hear them walking in their rooms and shutting their doors and constantly walking up and down the steps. No fault of the hotel, they were just super excited. Would still stay there again.

easy to find. half the price of surrounding hotels.

could not cancel 1 of 3 days planned stay at desk. had to call online agent. He was very helpful and the issue was fresolved quickly.

This guest did not leave comments about this hotel.

The room was subject to a lot of highway noise. Rooms on the opposite side of the hotel would likely have been fine.

It was clean but small and it was convenient for one night stay.

The people above us keep up a lot of noise thru the noise and it was as though they were running backward and forth. It kept all 4 rooms that we rented up all night. None of us rested that well at all.

Location

Room smelled like Clorox. A/C was off room was hot when I arrived. Cable was horrible, needed updating. But then again it was only a 2* . Shower was weird

Staff were very friendly, lobby smelled like fresh-baked cookies, kids enjoyed the pool, and the room was nice and big.

Love the down-home look and relaxed environment, always comfortable with the kids, love how each room has a living room area separate from the bedroom!

There are two other country inn & suits by carlson about 10-15 apart, so when navigating back to the hotel be sure you have the correct street address! But hands down our favorite hotel to stay at when traveling/ vacationing

The room was plenty big enough for my husband and I, plus our 13 yr old son. We also had a full refrigerator and sink, with a little cook top and all the plates, cups, silverware, etc. The king-size bed was so comfy! The breakfast was good, enjoyed fresh fruit everyday. Overall a great stay and would absolutely recommend to anyone!

The TV is on a swivel stand that faces one side of the room or the other. If we were in bed watching TV then our son couldn't see the TV on the other side of the room where the pull-out couch was, and vice versa. But for us that was no big deal really!

This guest did not leave comments about this hotel.

Was supposed to be a 'double room' advertised as having more room than a normal room. That is NOT WHAT I GOT.

The staff were freindly, the area is safe and quiet

It is a motor lodge or motel with everybody loitering in the porches and balconies smoking. The purpose of a no smoking room is not to smell smoke. The rooms were run down and dirty, no shampoo or conditioner, 1/2 roll of toilet paper in the entire room. Broken Tile on bath floor. 2 out of 4 lights in room worked. Could have booked a $29 room close to the same.

Cheap Decently comfortable Pretty clean Great location Quiet

Breakfast offering needs expanded Better pillows

the pillows suck

The bedding, the pool area didn't overwhelm with a chlorine smell. Modern interior.

The mini fridge in the room was unplugged, not sure how long, so it stunk pretty bad.

not safe

The front desk staff responded nicely to my complaints of being given a smoking room when non smoking was requested. They comped the room after seeing my displeasure. I did not have to ask for it.

The room was smelly. The mirror was so dirty you could hardly see in it. The carpet was dirty. The mattresses were uncomfortable, and the bedskirts had mold on them and had to be removed! Terrible! I would not stay here again and I can't believe Hampton Inn quality has been reduced to such a level!

Nothing, bad experience.

The climate unit in my room went wonky. Was set to cool, but woke up at 3AM covered in sweat with temp in rhe mid 80s and the unit blowing heat ! Called downstairs, was told to come down for keys to another room. In the morning, desk clerk said can't adjust price because I booked through Kayak, offered me a candy bar ! I will never stay there again.

Staff was very friendly and ready to help. The room was very clean and comfortable.

The door threshold and door seal were not sufficient. Midnight hallway talk may as well have been in the room with us.

Location is convenient, close by restaurant etc.

Room kinda look old, ex: bathroom toilet/sink looks very old. They can improve customer service a little bit. Customer service when I check in was great, but other are not too helpful sometime for an extra help that won't take 2 seconds to do.

We booked this room last minute and I couldn't have been more pleased. Staff was super friendly, breakfast was great and the room was more spacious than I expected. Our room had a small fridge, stove, and microwave even though we didn't get an upgraded suite.

Would stay here again was very clean nice lunch at breakfast would recommend it to anyone else

The staff were soooo kind and accommodating!! The rooms were very clean and comfortable. I loved the room and that they had an indoor pool. I can't say enough about the kind staff and cleanliness though:)

I liked the fact there are 2 bedrooms plus the living/ kitchen area. The easy access to the interstate.

I arrived at 4:30 was told my room was not ready and then offered a lesser room than the one I paid for. I was told they had cleaning staff call in sick so they were behind then I was informed how long it took to clean the room I had requested. That I felt was not my problem. I had no room and was asked to return in a 1/2 hour and it would be ready. I returned in 45 minutes and had to stand and wait while I heard the manager inform another guest that their room was not available yet either and then the manager upgraded their room. I was never offered anything but a lesser room. At my turn I was informed that my room was still not ready and I hadn't given them enough time. Very unprofessional service. I will not return to this particular hotel. I have stayed at other Homewood Suites and never been treated so unprofessional as I was here.

The breakfast every day was just wonderful..very pleasant staff.

Couch in our room was old and warn though very clean room.

Very clean

No coke products

Very clean and comfortable, excellent breakfast in the bistro ($20 breakfast for $10 when purchased in advance with room).

Somehow my room number was charged for a dinner we didn't have. The staff initially disputed this but eventually removed the charge. Also no elevator is a pain but not a huge deal.

Location to downtown was great

Staff complained to each other in front of guests, room was small and even though it was a corner room, it only had 1 window. Only 2 elevators for 15 floors and its shared by the staff (no freight elevators) so wait times were bad. Check-in time was 3pm but room was not ready until 3:45pm. Overall it was "ok" but not what I expect from a DoubleTree.

Just about everything

The bar and pool close way to early.

Excellent service and close to everything downtown

The staff was very knowledgeable and friendly! Our room was cleaned every day and we were given plenty of towels. The location of the hotel is perfect if you are planning on taking advantage of all downtown has to offer. We were not traveling with children but it would be the perfect location to stay with kids. The hotel had a pool, fitness center and steps away from the aquarium, discovery center, rock climbing, and river. We plan to come back to visit Chattanooga and stay at the Hilton. Extra bonus- parking was included! We parked our car at check in and never used it until we left.

The AC unit was loud and they did not have a safe in the room.

Great location

Really convenient to lots of attractions. Staff was very friendly and attentive.

The hotel was beautiful, extremely friendly and helpful staff.

It's a beautiful historic place.

It's difficult to get around the separate towers. The pool area should be promoted more.

There was a lot of places you walk to

The location was perfect. Walking distance of the aquarium, restaurants, and bars.

There was a little renovation going on so from time to time a heard a little drilling.

Location, 24 hour diner and bar walking distance to anywhere!

Checkout time should be noon!!!

Derrel at the front desk was nice and helpful. Great location, and descent deal with Kayak.

No complaints.

Very clean. Friendly staff.

Being charged for parking.

I don't believe after paying over $200 a night, we should have to also pay $8 a day to park our vehicle. The air conditioning in the room wasn't working very well.