Guest reviews
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Overall Rating
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9.1 "Terrific location."9.8 "
City centre within easy reach , said 98%." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.2 "Great service."8.9 "89% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
5.5 "Breakfast is mediocre."
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4.8 "Not very comfortable."3.0 "70% thought it was
too noisy ." 4.9 "51% didn't like theuncomfortable beds ." 1.7 "83%criticized the small bathroom ." 1.9 "Air conditioning was criticized by 81%." -
4.6 "Disappointing food."
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4.5 "Bad amenities."4.4 "56% thought the
building wasn't nice ." 0.4 "96% thought thefacilities needed updating ." 0.0 "100%complained about the elevator ." -
4.5 "Not very clean."3.7 "63% said
rooms were dirty ." 2.1 "79% said thebathroom was dirty ." -
3.8 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."9.7 "
City centre within easy reach , said 97%." 10.0 "100%liked the proximity to sightseeing ." -
8.3 "Great service."9.1 "91% thought the
service was very professional ." 8.0 "80% said thereception staff was great ." -
5.9 "Breakfast is mediocre."
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5.1 "Average comfort."6.5 "Only 65% said
rooms were big enough ." 5.1 "Beds were acceptable for 51%." -
4.4 "Not very clean."3.9 "61% said
rooms were dirty ." -
4.4 "Rooms are not good."1.6 "84%
complained about the bathroom ." 3.9 "61% saidrooms were dirty ." 1.8 "82% hadproblems with the shower ." 0.7 "93% thought they werepoorly maintained ." 0.5 "For 95%, therooms looked old ." 1.2 "88% foundproblems with the furniture ." 1.8 "82%criticized the small bathroom ." -
4.3 "Bad amenities."4.2 "58% thought the
building wasn't nice ." 0.0 "100%complained about the elevator ." 0.5 "95% thought thefacilities needed updating ." -
4.3 "Disappointing food."
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4.0 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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8.9 "Location is great."
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7.9 "Good service."9.0 "90% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 8.3 "83% said thereception staff was great ." -
7.3 "High value."
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5.7 "Breakfast is mediocre."
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4.9 "Not very comfortable."3.1 "69% thought it was
too noisy ." -
3.6 "Rooms are not good."1.6 "84%
complained about the bathroom ." 0.5 "For 95%, therooms looked old ." -
2.1 "Horrible vibe."0.7 "93%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.8 "City centre within easy reach , said 98%." -
8.2 "Great service."8.9 "89% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
5.5 "Breakfast is mediocre."
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4.7 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ." 2.6 "74% thought it wastoo noisy ." -
4.7 "Not very clean."4.0 "60% said
rooms were dirty ." -
4.6 "Disappointing food."
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4.2 "Bad amenities."4.0 "60% thought the
building wasn't nice ." -
3.9 "Rooms are not good."1.8 "82%
complained about the bathroom ." 4.8 "52% didn't like theuncomfortable beds ." 2.4 "76% hadproblems with the shower ." 4.0 "60% saidrooms were dirty ." 0.7 "93% thought they werepoorly maintained ." 1.2 "88% foundproblems with the furniture ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
The location was very convenient for seeing sights of Sofia, the staff friendly, breakfast very good, everything in the room worked properly to include Air Conditioner. Good Internet connection. Building has character, appears to have been built in late 1800s, remodeled twice with last one in 1998. It is close to the street car and you do hear it in the room,did not bother me that much but might a light sleeper. Does share a entrance with a strip club, but not aggressively advertised and can't imagine being a problem, except for a real prude. Bathroom while fully adequate, sort of small.
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8.2review from
Older style hotel, renovated a while ago, and pleasant. Good sized room, slightly better than average breakfast with room. Room was very clean, and the staff were excellent. Hotel is 2 blocks from central Metro station "Serdika." Hotel is close to center of town, but one block into a slightly dodgy area with a few strip clubs and gambling bars. There is a strip bar in the basement with signs in the main lobby of the hotel. It's all done rather tastefully, but may not be a place where families will be 100% happy.
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6.7review from
Firendly staff, good location (near the bus and train station adn few steps from the center), clean and spacy room, winter garden!
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5.7review from
Quiet and clean When we ask for taxi the receptionist don't inform (or don't know?) that in Sofia there are 2 terminals in the airport: we risk to loose our fly.
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5.6review from
sightseeing disco ripped you off
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5.6review from
Position and breakfast I specifically asked for a quiet room and they gave us a small and noisy one . Furthermore they asked me to pay the full stay in advance
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8.0review from
Hotel staff is exellent. Hotel is in the center of Sofia. No
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6.4review from
Friendly receptionists. Found it very noisy at night (from the street).
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5.2review from
Reception staff were very helpful
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4.4review from
Its really wel located. The doors of the shower cabin were broken and it was really difficult to close them. Despite I was on the 6th floor I could hear the traffic noise outside. The main lift is really slow and it even blocked between 5th and 6th floor with me inside. Emergency bell did not work so I wasted 10 minutes inside the lift with no assistance. Finally, the lift suddenly started to work again.
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6.0review from
the staff, they are very helpfull and friendly.
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5.6review from
position and price a couple of days we cold not get any breakfast because of too many turists
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9.1review from
The location was very convenient for seeing sights of Sofia, the staff friendly, breakfast very good, everything in the room worked properly to include Air Conditioner. Good Internet connection. Building has character, appears to have been built in late 1800s, remodeled twice with last one in 1998. It is close to the street car and you do hear it in the room,did not bother me that much but might a light sleeper. Does share a entrance with a strip club, but not aggressively advertised and can't imagine being a problem, except for a real prude. Bathroom while fully adequate, sort of small.
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8.2review from
Older style hotel, renovated a while ago, and pleasant. Good sized room, slightly better than average breakfast with room. Room was very clean, and the staff were excellent. Hotel is 2 blocks from central Metro station "Serdika." Hotel is close to center of town, but one block into a slightly dodgy area with a few strip clubs and gambling bars. There is a strip bar in the basement with signs in the main lobby of the hotel. It's all done rather tastefully, but may not be a place where families will be 100% happy.
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8.0review from
Hotel staff is exellent. Hotel is in the center of Sofia. No
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5.7review from
Quiet and clean When we ask for taxi the receptionist don't inform (or don't know?) that in Sofia there are 2 terminals in the airport: we risk to loose our fly.
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5.6review from
sightseeing disco ripped you off
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5.6review from
Position and breakfast I specifically asked for a quiet room and they gave us a small and noisy one . Furthermore they asked me to pay the full stay in advance
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6.4review from
Friendly receptionists. Found it very noisy at night (from the street).
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5.2review from
Reception staff were very helpful
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4.4review from
Its really wel located. The doors of the shower cabin were broken and it was really difficult to close them. Despite I was on the 6th floor I could hear the traffic noise outside. The main lift is really slow and it even blocked between 5th and 6th floor with me inside. Emergency bell did not work so I wasted 10 minutes inside the lift with no assistance. Finally, the lift suddenly started to work again.
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6.0review from
the staff, they are very helpfull and friendly.
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5.6review from
position and price a couple of days we cold not get any breakfast because of too many turists
