Pros (+) Great location, close to Serdika shopping center. relatively close to the airport. not very far from city center. car parking is OK in the hotel vicinity.
Cons (-) Staff smoke at the front door just below our room. No breakfast.
1 star
Family Hotel Madrid
Photos of Family Hotel Madrid
Overview
Hotel in Sofia with a 24-hour front desk A 24-hour front desk, free WiFi in public areas, and a vending machine are available at this smoke-free hotel. Family Hotel Madrid offers 18 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers. This Sofia hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Amenities at Family Hotel Madrid
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
General
- Window
- Quiet street view
- Family rooms
- Seating area
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- Lockers
- Telephone
- Storage available
Accessibility and suitability
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Wake-up service
- Room service
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Desk
Dining
- Vending machine (drinks)
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Family Hotel Madrid
8.6
Very good
397 verified ratings
Wonderful
195
Very good
101
Good
54
Okay
16
Fair
17
Mediocre
2
Poor
12
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly service, and cleanliness. However, some mentioned issues with room amenities and noise from other guests. Overall, it seems to be a good choice for travelers looking for value for money.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
43 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's cleanliness?
Guests have consistently praised the hotel's cleanliness, describing the rooms as clean and tidy. However, some guests have mentioned issues with the cleanliness of their rooms, such as the room not being cleaned throughout their entire stay.
What are the pros of staying at the hotel?
Guests have highlighted the friendly and helpful staff, comfortable beds, and convenient location. Additionally, the 24/7 reception and quick check-in process have been mentioned as positive aspects of the hotel.
Are the beds comfortable?
Several guests have found the beds to be uncomfortable and of low quality. However, others have mentioned that the beds are comfortable, providing a mixed perspective on the bed quality.
Is the hotel suitable for a short stay?
The hotel is described as suitable for short stays, with guests appreciating the 24/7 reception, convenient location, and comfortable rooms for a quick rest. However, some guests have mentioned issues with noise and cleanliness during short stays.
What practical amenities does the hotel offer?
The hotel offers practical amenities such as 24/7 reception, free Wi-Fi, and a clean and quiet environment. However, some guests have mentioned the lack of certain amenities, such as a hairdryer and a kettle in the room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests appreciated the balconies and terrace/patio, providing a pleasant outdoor space to relax.
Consider the Location for Convenience
The hotel's proximity to public transportation, supermarkets, and attractions like the St. Alexander Nevsky Cathedral makes it convenient for exploring the city.
Check for Noise Levels
Some guests mentioned noise from other rooms and the street, so light sleepers may want to consider this when choosing a room.
Take Advantage of the 24-Hour Reception
Guests found the 24/7 reception helpful, especially for late check-ins and arranging taxis for early flights.
Be Mindful of Room Cleanliness
While many guests found the rooms clean, a few mentioned issues with cleanliness and room maintenance, so it's advisable to check this upon arrival.
Consider Room Size and Amenities
Some guests noted smaller room sizes and the absence of certain amenities like a fridge, table, or chairs, so it's worth considering individual room requirements.
Inquire About Internet Connectivity
While some guests praised the Wi-Fi, others experienced slow or unreliable internet, so it may be wise to check this if a stable connection is essential.
Note Bathroom Features
Guests mentioned issues with bathroom fixtures, such as unstable sink taps and small shower rooms, so it's advisable to check these upon arrival.
Be Aware of Potential Odors
A few guests reported unpleasant smells in the rooms, so it's worth being mindful of this and addressing it with the staff if necessary.
Consider Parking Options
Guests noted varying experiences with parking, from free street parking to paid parking, so it's advisable to inquire about parking arrangements in advance.
Location
Dragovica 12, Sofia 1505
What's nearby
- National Gallery for Foreign Art1 mi
- The St. Alexander Nevsky Cathedral1.1 mi
- National Assembly1.1 mi
- Vasil Levski National Stadium1.1 mi
- Amphitheatre of Serdica1.3 mi
- National Art Gallery1.4 mi
- Ivan Vazov National Theatre1.4 mi
- City Garden1.5 mi
- National Archaeological Museum1.5 mi
- Sofia Central Mineral Baths1.6 mi
- Sofia City Centre1.6 mi
- St. Nedelya Church1.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: СФ-Б7Ю-9Ф3-1В
Essential information about Family Hotel Madrid
Low season | May |
|---|---|
High season | August |
Average price (weeknight) | $42 |
Average price (weekend night) | $50 |
When to book a room at Family Hotel Madrid
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Family Hotel Madrid
FAQs when booking at Family Hotel Madrid
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See most recommended stays in SofiaGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Sofia |
Distance to airport | 2.6 mi |
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