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The staff at all levels were concerned to make the experience memorable. The food was always delicious and the wine selection more than adequate.
The staff were very helpful
Everyone very helpful , polite and friendly, food excellent, great value for money, superb roof top swimming pool with great views, would definitely go back No problems at all
Most friendly / most helpful / most delightful / most accomodating
The food in the restaurant was excellent - the staff friendly and helpful - a delightful hotel - I would return I could never find anyone down at the spa centre and did not manage to locate the hairdresser - but I did not make particular enquiries and am sure they would have helped me if I had of been that intererested - theymiss an opportunity for the 'impulse sale' but not being more visible with staff around
sheer luxury !! The staff were excellent and even knew on our arrival that we had stayed there once before.The facilites location and food could not have been better and we look forward to our next visit. Weather was poor during our stay so we could not have breakfast on the roof terrace - this was not the fault of the hotel !!
Roof terrace, location, helpfull staff
delightful staff, very good cooking, rooftop terrace with small pool for breakfast with great coffee and limitless freshly squuezed orange juice. Well appointed rooms.
Spa views of the mountains It rained so couldn't cycle
Friendly helpful staff, quiet town but close to transport to main tourist attractions. Delicious breakfast in a beautiful setting.
The hotel was informal, relaxed and well situated. Pascal was efficient and attentive without being fussy and only too happy to help if asked. The only minor irritant was that, in the well appointed bathroom, the lighting could have been a little better.
Very friendly welcome. Manager very helpful and provided a surprise free upgrade. Nothing, it was a very enjoyable stay.
Quiet, pleasant atmosphere and Pascal is a superb host.
The breakfasts were good. Nice bread Toilet was leaking and its very noisy on the road.
Excellent hotel - Pascal is a very good host. We especially enjoyed the breakfasts.
good location, welcoming proprietor,great breakfast,
Breakfast was fine and plentiful although a badly cracked cup should never have been out for customer use. Room decor and furniture old and tired.
The location was good but the single bed room had no view and I couldn't even open the shutters to see what the weather was like. The standard of breakfast was extremely poor: all the drinks from the machine were appalling - the 'juice' was a very watery squash and the tea, coffee & chocolate beverages were totally undrinkable. This I felt was totally unacceptable and not in keeping with the hotel.
It was all good None really
Rooms simple but clean, great location. Breakfast beverages - coffee machine horrible.
Glorious location. Basic substantial food. Relaxed atmosphere. Beds could have had thicker mattresses. Otherwise warm and clean.
The hotel is very central in Port de Soller, very big clean rooms, ok breakfast, and a very good value for the money.
This place was simply amazing!! We couldn't have wished for more.A Beautifully renovated farmhouse which is modern but has maintained all the character. The owner could not have done more for us infact I would go as far as to say possibly one of the loveliest women I have ever met! I cannot recommend this place highly enough!!
friendly owner, small family business booked for double room with 7 year child for 3 nights contacted by owner week before to inform child bed not available. offered small house nearby for same price. facilities offered were overpriced for 3 nights, not cleaned for first 2 days and not what we were looking for. My impression was hotel was overbooked at outset.
Peaceful, relaxing, good quality rooms, free wi-fi, breakfast, rural location. Soller town good transport links to port and Palma. Small, friendly hotel you should expect to fend for yourself some of the time,but staff are helpful and friendly when on-site. Good car parking Just a tad too far out of town if you don't have a car, be prepared for a 20-30 minute walk depending on your fitness levels
Operated by a delightful young couple for whom nothing was too much trouble. Excellent, cold buffet breakfasts. Spacious room (No 5) with terrace, which had a lovely mountain backdrop. Ten minutes' walk from the centre of Soller and links via tram to the coast and train to Palma. Difficult to locate in daylight so must be nail-biting in the dark.
We loved the charm, the old fashioned setting, the attention paid to us by the young husband and wife team, the feeling of being in the countryside, and the location. There was no one available to help you during the daytime if you needed help with something.
Having stayed at this hotel two years ago we knew what to expect. The rooms are extremely modern and clean with very good views. Although we did not use the indoor pool and spa these are also very good. Helpful staff who have lots of time to answer queries. There could be more sun loungers around the pool, including some in the shade. Most of the ones provided were covered by towels very early but not used by the majority until much later in the day.
Excellent all round, visited two other hotels in soller that we were thinking of booking and were very glad that we picked the aimia The nice young breakfast waitress would not let me bring her home as a souvenir.
The overall friendliness of the staff and their attention to detail.
As above, the staff friendly and helpful. Pity the bar never seemed to have staff there in early evening, or maybe we went there at wrong time. A bidet in bathroom would be useful, especially as the bathroom was well equipped in other respects.
The staff were extremely charming and would go to great lengths to help.the environment and ambience was extremely calm and relaxing;would definitely stay there again.
Unusual hotel, like staying in someone's lovely old house. The breakfast is cooked by the lady owner and is fantastic and served with great charm. The bed was comfortable, everything worked, my room at the back was quiet except for the occasional hoot from the ferrocarril - but I liked that.
Superb friendly staff (but spoke little or no English); beautiful, elegant rooms; very central for station and town square; wonderful breakfast!
Everything was good but I liked the most the hotel stile maybe the room was little
The owner was lovely even though she couldnt speak English we all thought she was fun and dedicated to making your stay enjoyable
Charming room, lovely breakfast in the garden
The hotel - it is more a B&B - has a unique charm thanks to its period furniture. Owner Martha is very friendly (...in Spanish only though). Despite earlier positive reviews, we found our room lacking in comfort: our Red Room faces a narrow but busy main thoroughfare and consequently is extremely noisy (from 4 a.m. trucks to late night motor cycles). Also, at this time of the year (?) the room was full of mosquitos and no counter measures were available. As such, we did not sleep much of our three nights' stay. We recommend to book a room at the back - the hotel itself is lovely. Parking is only available in the street and at quite a walking distance. Breakfast with only one type of bread was rather mediocre, we found.
the location for soller and port of soller was perfect. straight off the tram to the hotel. beautiful setting and unique in its presentation and informality. only five rooms each excuisite. upgrade to the terrace room for the last five days... mind the head on the black king of the chess board... it is loose. on hindsite the price was way too much but that was my decision at the time. english language was nil... but we managed. if you like baaguettes all the time you'll love it
met my expectation totally , v,wellcoming feel ,great attention to the details in it s decor and service no
The hotel was like an ol fashioned guest house run by the family. It was a small terraced building close to the centre of Soller.
The room was excellent. The staff very nice. Breakfast good