Hilton Sorrento Palace

Hilton Sorrento Palace offers a variety of dining options including a Japanese restaurant, a poolside eatery, a lounge for beverages, and a restaurant serving seafood and regional cuisine. Guests can enjoy breakfast buffet and have the option for food delivery to their accommodation.

Some guests mentioned that one of the lounge bars had expensive drinks, and a few found the breakfast selection limited. However, the majority of guests praised the dining options and the breakfast catering to their needs.

The hotel is conveniently located close to the city center and the coast, offering easy access to shops, bars, restaurants, and nightclubs. Guests can also enjoy beach access, fishing, diving, and other activities. Additionally, the hotel has pools, a fitness center, tennis facilities, and a playground.

Guests have described the rooms as clean, comfortable, and spacious, with some offering breathtaking views of the water and Mt. Vesuvius. However, a few guests mentioned uncharming rooms and outdated facilities.

Many guests praised the very friendly and attentive staff, while a few others mentioned that some staff members were not as accommodating. Overall, the staff is described as helpful, welcoming, and enthusiastic.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the sea or mountains comes highly recommended.

Guests highlighted that the suites and executive rooms come with access to the Settimo Club Lounge, offering free breakfast, snacks, and a private pool. This upgrade is worth considering for added comfort and convenience.

The hotel's proximity to Sorrento's downtown area and the city's port for ferries to Capri makes it an ideal base for exploring the local attractions. Guests can easily access shops, bars, restaurants, and historical landmarks.

While the hotel offers various dining options, some guests found the Japanese restaurant to be a standout choice during the summer months. Consider trying out the different dining experiences available on the property.

Some guests noted that certain facilities and dining options were limited during the low season. It may be beneficial to inquire about seasonal offerings and availability when planning a visit.

Families traveling with children appreciated the hotel's child-friendly features, including a kids' pool, playground, and babysitting services. These amenities can enhance the overall family experience.

Several guests mentioned that certain facilities, such as the rooftop pool, incurred additional charges. It's advisable to inquire about any extra costs for specific amenities or services to avoid surprises.

While the hotel's location offers convenient access to the city center, some guests suggested that a shuttle bus service to the town could enhance the overall accessibility for guests.

Some guests reported issues with outdated room furnishings and air conditioning. It may be helpful to inquire about room upgrades or specific features to ensure a comfortable stay.

Many guests praised the friendly and attentive staff, highlighting individual employees for their exceptional service. Engaging with the staff for recommendations and assistance can further enhance the overall guest experience.