Sorrento Inns

Lots of noise during the night from other rooms due to thin walls. Many mosquitoes all day. The sink was problematic and the staff did not fix it. No towels when we came on the first day and it took one day to bring the towels. I would not come to this hotel again !!!

Very friendly staff and all of them speak either French or english. Private parking, great swimming pool for kids. Unbelievable view from the lower level bungalows and nice surroundings. Rooms might need an update. Beds are not that great but OK for this type of stay

Views are fantastic, the bungalows are nice and clean. The towels in the bungalows, the swiwimimng pool is very noise and must wear head coats.Is not possible to relax in swimimg pool. Most of the bungalows didn't have a view.

Rooms and bathroom are very spacious. Amazing views on the balcony especially at sunset. The previous review is correct about getting to the hotel, if you have a big car I do not reccomend driving there, the roads are tiny, we just managed in a smart car. The locals had smart car or scooters. Stayed in a standard room, the room has been upgraded but the bathroom hasn't. Bathroom is old school and the shower is a bit grotty which made it a downer. Apart from that, the room is nice and modern and good service. Wi-fi signal wasn't strong in our room thus has to use it on the balcony and in the evening there were heaps of mosquitoes around. We had the room under the balcony, very hard to sleep-in as breakfast starts at 8am, thus you can hear all the chairs and tables moving around. The walls are quite thin and you can hear conversations from the other room, but it could just be the room we stayed in.

The staff was very friendly and helpfull The elevator did not work. The bed was exceptionally hard and uncomfortable. The breakfast was coffee and cakes. Nothing of substance such as eggs.

Proximity to the town and good transport links. I also liked having individual cabins as opposed to staying in a hotel. There were a lot of hidden extras such as having to pay extra for the A/C sunbeds by the pool and even to have the room cleaned!

Cosy garden, like balsam for my soul to relax in the hammock surrounded by lemon trees. Big plus for the veranda and access to a kitchen. The house kept cool, no need of A/C. Nice staff, willing to give tourist information. Upphill from the town and the sea, about 20 min walk. All extra costs if you want to have the house cleaned, towel changed and so on.

The self catering bungalows were great value for money - although small - they were excellent for us staying as a family with two children (age 7 & 5) and gave us the flexibilty of small kitchen facilities. The swimming pool was superb & very very clean. Beautiful setting - and the walk into Sorrento was not too bad at all - despite other comments saying it was - my 5 & 7 year old managed it!!

Very good location for access to Sorrento and exploring the area and very good value for money compared to other hotels in the area. Hotel staff were friendly. It's credentials for self catering are limited by a very small kitchen area and no indoor table and chairs. Also, the bungalows are very dark inside.

swimming pool area fee to have room cleaned on leaving

Nothing The accommodation was dark and claustaphobic. The guests were charged to use a sunbed around the pool the quality of snacks were poor and over priced and the family owners unwelcoming.

The food made by Anna Maria was amazing! It was by far one of the best meals that we had during our vacation. The views were also nice, however for the price we would have liked to stay in a hotel closer to town. When we were booking our room on booking.com the hotel quoted us 65 euro/night. Then, when we were checking out on our final day we were given a bill for 90 euro per night. When I asked the man at the desk he just said that the 65 euro is the "booking fee" and the 90 euro was the additional cost of the room. Not very professional in my opinion! Another thing that we didn't really appreciate was the "shuttle service". There is a schedule for the summer but in the winter/off season it does not run regularly and it's quite disorganized. Finally, there is no internet at the hotel dispite what it says on booking.com

Convient, lemom & orange trees outside accomodation. Reception staff pleasant. Pool good. Thought the cabins needed updated inside and could have provided a kettle and toaster/grill for cooking. Dining menu very poor, dining room staff polite but not friendly.

We were totally disappointed by the esperidi resort. For a start the chalet that we were given, was more like a shed or 'wendy house', with mouldy wooden cladding on the interior. When the shower was used the floor would soak up the water. Also the room was not cleaned very well at all. Under the bed was dusty etc. As far as safety goes, the kitchen was a nightmare. The gas 2 ring hob did not have an ignition switch meaning that a match had to be used to light the rings. Easier said than done, when holding the gas down and trying to light an unpredictable flame, which caused burns. The cleaning staff at the hotel were friendly, however the reception staff were very abrupt and rude. Within 20 seconds of entering the reception we were asked for payment, without even having a welcome. A 50 euro cleaning fee is also taken, which wouldn’t be so bad if it was actually clean upon entering the accommodation, but this was not the case. All kitchenware had to be cleaned before use, as was the small kitchen area. I would strongly advice people that this is not as perceived. The resort is a bus or train journey from Sorrento. And at night the walk back from the station is a 15-20min walk along a dark road. I must say that none of our upset was down to booking.com, who we have used many times before. It was an unfortunate choice of hotel!!!

the friendly staff - very pleasant pool area - the grounds with orange and lemon trees. Also breakfast room. The changing of lovely white towels which were changed daily. Was very disappointed with the cabin in which we stayed. very old with stained walls in need of major refurbishment. which was highlighted more so after seeing copy of there brochure where rooms were clean and modern

Great swimming pool but needs umbrellas to provide some shelter. Nice to have own "terrace" in front of chalet to eat on. Garden setting very pleasant. The chalet was not four-star (the rating of the resort). In need of definite up-dating/up-grading.