Basics
Accessibility and suitability
Services and conveniences
Dining
Media and entertainment
Bathroom
Bedroom
General
Parking and transportation
Laundry
Workspace
Family friendly
Pool
Outdoor
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for its cleanliness, although some guests have mentioned that their rooms were not as clean as expected. It's advisable to communicate any concerns to the staff during your stay.
How is the quality of the beds at the hotel?
Guests have generally found the beds to be comfortable and the rooms to be quiet, providing a good night's sleep. However, some guests have experienced issues with the room's amenities, so it's recommended to communicate any concerns to the staff.
What are the parking options available at the hotel?
While the hotel offers parking and valet parking, some guests have mentioned limited free parking and additional fees for parking. It's advisable to inquire about parking options when making your reservation.
When is the best time to visit the hotel?
The hotel experiences low season in August and high season in October. It's recommended to plan your visit accordingly to avoid peak times and ensure a more relaxed experience.
What can I expect from the hotel's dining options?
The hotel features a restaurant and a bistro, although some guests have mentioned limited food options and longer wait times. It's advisable to plan dining arrangements accordingly during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Parking Alternatives
Some guests found the hotel parking situation challenging, with limited availability and additional charges. Exploring nearby parking garages or valet options may be worth considering.
Take Advantage of the Indoor Pool
Guests appreciated the convenience of the indoor pool, but some noted that the temperature could be too cold. Bringing this to the hotel's attention may help ensure a more comfortable swimming experience.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the College Football Hall of Fame and the South Bend Museum of Art makes it an ideal base for sightseeing. Guests can easily explore these nearby points of interest.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned issues such as mold in the shower and inadequate cleaning. It may be beneficial to inspect the room upon arrival and report any concerns to the staff promptly.
Be Mindful of Noise Levels
Some guests reported disturbances from traffic noise due to the hotel's downtown location. Light sleepers may want to consider this and request a quieter room location if available.
Inquire About Breakfast Options
Several guests mentioned limited food availability and long wait times at the hotel's bistro. Guests may want to inquire about breakfast options and potential wait times to manage expectations.
Communicate Room Preferences
Guests recommended communicating specific room preferences, such as city views or floor choices, especially during less busy periods, to enhance the overall experience.
Address Service Issues Promptly
While most guests praised the staff's friendliness, a few encountered unhelpful or passive-aggressive behavior. Addressing any service issues promptly with the management may lead to a more positive resolution.
Consider Parking Costs
Some guests found the parking costs to be high, especially for valet parking. Guests may want to factor in these additional expenses when planning their stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | December |
Average price (weeknight) | $136 |
Average price (weekend night) | $514 |