Basics
Accessibility and suitability
Bathroom
Dining
Services and conveniences
Media and entertainment
Bedroom
General
Parking and transportation
Laundry
Workspace
Family friendly
Outdoor
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel provides a comfortable stay close to the center of Southampton, with comfy beds, good bathrooms, nice food, and a lounge area. Additionally, it is close to departing ships and offers a great breakfast.
Is parking available at the hotel?
Yes, the hotel offers parking, but some guests have mentioned that there is a charge for parking, which can be an inconvenience.
What can guests expect from the hotel's food quality?
The hotel offers exceptional food at supper and breakfast, and it is perfect for an overnight stop before joining a cruise ship. However, some guests have mentioned that the food at the restaurant was not hot and that the fish and chips were disappointing.
How is the cleanliness of the hotel?
The hotel is described as very clean and comfortable, with a good location. However, some guests have mentioned issues with the bathroom, such as unlevel floors and water pooling.
What is the customer service like at the hotel?
The staff are described as very friendly, obliging, and excellent ambassadors for the hotel. However, some guests have mentioned that the front of house staff were extremely unfriendly and that the staff were like robots with no atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the water, as it provided a great experience.
Consider Low Season Visits
February is mentioned as the low season, which could be a good time to visit for a quieter experience.
Explore Nearby Attractions
The hotel's proximity to various attractions like Mayflower Park, WestQuay Shopping Centre, and Southampton town walls makes it convenient for sightseeing.
Check Room Amenities
Some guests mentioned that the rooms were well-equipped with plenty of plug sockets and USB ports, providing convenience for charging devices.
Be Mindful of Lift Availability
Several guests highlighted that only one lift was operational, leading to long wait times, especially for guests staying on higher floors.
Parking Considerations
While the hotel offers parking, some guests were surprised by additional charges for parking, so it's advisable to clarify parking fees in advance.
Accessibility Features
The hotel offers accessibility features such as lowered sinks, shower chairs, and wheelchair accessibility, catering to guests with specific needs.
Breakfast Quality
Many guests praised the breakfast, citing it as excellent and well-organized, with a wide variety of choices.
Consider Noise Levels
Some guests mentioned issues with noise, such as hearing conversations from neighboring rooms, so it may be beneficial to inquire about quieter room options.
Staff Assistance
Several guests appreciated the helpful and attentive staff, particularly at the front desk, enhancing the overall guest experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $268 |
Average price (weekend night) | $382 |
Value for money | 7.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Southampton Eastleigh |
Distance to airport | 4.2 mi |