Cons: AT&T has no cell phone coverage in this area. Have to use Wifi calling.
Pros: Very accommodating staff, clean, on-site restaurant. Just an outstanding hotel.
Pros: Large comfortable room. Plenty of work space. More that I expected from a Best Western. Very nice.
Pros: Clean room.Helpful housekeeping staff.
Cons: The presentation of the reception person on arrival was one of general irritability. Poor breakfast.
Pros: Location to the interstate. Sauna and whirlpool.
Cons: I arrived early but could not be checked in due to no front desk staff. I was told to come back later. The cafe and lounge was closed for the holiday even though the hotel was 'booked' pretty full. When I came back, they had to check if they had a room.
Pros: The room was spacious, the bed was comfortable, and the elevator was close!! A tasty and varied offering for breakfast with great coffee!
Cons: The elevator was one of the slowest responding I'd ever experienced.
Pros: In a great location! Pizza was good! Kids liked the swim area. Manager was very friendly.
Cons: There was dog hair all over in the carpet. Could've did alittle more cleaning in room and added a few more towels.
Pros: Hotel staff very nice
Cons: Restraunt /bar was closed earlier than advertized. No gravy for biscuits and out of sausages.
Pros: clean, friendly, concerned for guests............location was excellent
Cons: eggs were underdone but the remainder of breakfast was excellent
Pros: The management staff were helpful and beds very comfortable
Cons: no close restaurants in walking distance.
I would like to commend the single bar employee on the night of 8/9. Many hotel guests descended on the bar after returning from a local music concert and she remained polite and attentive despite being swamped with hungry and thirsty customers. The breakfast bar was also very nice - with hot eggs and sausages in addition to the regular complementary breakfast fare.
Pros: We were pleased that the hotel had a bar/restaurant. We stayed at this hotel to attend a music concert in the area and it was nice to be able to relax with a drink and tasty pizza upon our return.
Cons: Our room was designated as non-smoking yet there was a minor 'stale smoke' odor, which we reported to the desk.
Pros: It was a beatiful hotel,, however we were there for the Boston concert and was supposed to beable to check in at 3:00 was not able to till 4:30 which made it difficult to change and get on the bus leaving at 5:00 to go to the concert only real complaint
Cons: The mattress was old. I kept rolling into my husband
Pros: Large, clean room, friendly staff, and a great price.
Cons: They should fire their internet provider. Your a hotel in Sparta, not NORAD.
Pros: Very accommodating and excellent customer service!! We were able to check in early and save time not having to drive back and forth from Cashton WI for a wedding.
Cons: Beds were a bit hard for my taste, but overall not horrible. I am picky with my pillows as most hotels have flat pillows with no support. Pillows here were very comfy and had extraâ€™s in the closet.
Pros: There was not one particular thing that we could point out, however, we had a very pleasant stay. We would stay there again if in the area.
Pros: Clean, nice room, has a small pool and hot tub and staff very friendly and efficient. No complaints. Not super fancy but surprisingly nice for being a economy hotel.
Cons: Be aware that the breakfast is fairly basic. Also, I do not think there is an elevator
Pros: The staff was outstanding as well as the cleanliness of the whole facility. First time in a long time I have been totally satisfied with the all around experience.
Cons: I didn't like being put on the second floor as I am handicapped and it was very trying to get into the room. Other than that the hotel met my expectations.
Pros: Our room was smoke free.
Cons: Our room had some stains in the carpet. The air conditioner leaked water onto the floor. The shower curtain was breaking off. The complimentary breakfast was very limited...we were told there were hard-boiled eggs but there were none from 8am on.
Pros: Fast and friendly check-in
Cons: Check in service when I first got there was awful second shift was alot better.
Overall, it was a nice hotel. The room we had was a handicap room, so it was spacious. The only complaint would be the noise level when trying to sleep.
Pros: It was close to bike trails (little less than a mile away) so you could ride your bike right to the trail. It was also convenient to purchase bike passes right at the hotel lobby. Plus there is a gas station and family restaurant right across the St.
Cons: Our room was the very last room on the ground level. The room itself was nice, but it was noisy at night. You could hear the doors slamming shut and people running around on the second level.
Pros: Privacy, location. Friendliness of staff, it feels like my home away from home.
Cons: Breakfast...needs a bit of a change. Sausage was nasty. Juice machine doesnt work.
Enjoy your visit to West Salem with a stay at AmericInn Hotel & Suites West Salem. Guests can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Bonuses like sofa beds, refrigerators, and microwaves are in all rooms.
Pros: Too much furniture crammed into the "king" room felt like visiting a friend in the campus dorm.
Cons: No CC reader, expect to fill out a form asking for your driver's license #, full mailing address, and then some...awkward start after booking online. Not long after entering the room, the smell of classic lysol was strong enough we could lick it off our teeth. We opened the windows and left to buy pillows we could sleep on and get some travelers toiletries. Their soaps had been left in the package long enough to start stripping the print off. As for the shower, well, I've had warmer and better smelling water to shower with when camping. Bed was SUPER lopsided, and I dunno what was going on with those sheets, but my legs were constantly itching. Ended up attempting sleep with just the top cover after putting on antihistamine cream. Sleep never came for either of us. Not recommended unless an emergency stop is necessary. This place is in need of serious renovation and love.
Pros: The location was great for what we were in town for. The staff was very friendly and helpful.
Cons: It would have been nice to know the hotel was going through renovations prior to booking. The air conditioning unit in our room made god awful noises-no sleep on night one; however, the nice gentleman at the front desk took care of it right away.
Pros: Good comfortable bed
Cons: Door was not easy to open. Key card issues. Remodeling odors.
Pros: Very clean and the ac is ice cold and keeps the whole room comfortable.
Cons: Very tiny bathroom. Barely any room to dry off without knocking into the toilet.
Pros: Friendly girl at desk at check-in.
Cons: Room was pretty small for the price I paid. Stayed at other hotels for less with a bigger room, and just as nice.
Pros: Stayed there for 5 weeks, working in the area. The staff is great. In office there's a quick breakfast & coffee if you like. The place is older but kept up well. I stayed in a single room with queen bed. Bed was comfy. Soft and hard pillows for your liking. Internet connection was very good. Off street parking right in front of your door. Out door pool when weather was warm was clean. Can't ask for anything more. Close to a great pizza place. Fast food and stores are a mile from inn. Mini fridge and freezer in room. Ben the owner and Sam are great. Normal people. No complaints. Plenty of hot water for showers too.
Value for money
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