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The service was efficient, it's location pefect for our visit to Hockenheim. The facilities are good, food quality is also good.
Very good spa. Relaxed, pleasant atmosphere. Exellent breakfast. Are 4 star hotels always understaffed nowadays? This was the second one where nobody offered to carry our luggage to the rooms. Had to get a baggage cart and do it by myself upon arrival and when leaving.
Spa facilities, friendly staff Very slow service of dinner in hotel restaurant, I would not recomend anybody ti try to have dinner there
good hotel but location is average.
Everything was very good. The bathroom has no door !
the spa, suna swimming facility is very good. The hotel location with good relax lake surrounding. Resurtant is good when we were there the elavator is not working we have to move our luggage to 2nd floor.
Size of Room Nothing
attractive position ;proximity to the Dom; secure parking; only one very thin pillow
Breakfast in the courtyard, tour of the Dom and the Kaissertafel fest. The noise from staff early in the morning.
There was a festival in town for the two days that we were at this hotel and we had a great time. The hotel also has a restaurant and beer garten right next door that had very good food and suds! Couldn't use the shower, it was too small!
Wonderful old building. Lovely courtyard It added to the atmosphere but was difficult to sleep through the noise of the cathedral chimes! Luckily stopped at about 2am
Great spacious room in great location, bonus views of Dom.
Fabulous position right by the Cathedral and town centre and walking distance to both the historical museum (don't miss the Golden Hat) and the technical museum with the Buran (Russian equivalent of the US Shuttle) in it. Building is very old and wonderfully quiet and atmospheric No
Easily accessible, central location, superb breakfast Somewhat surly staff at reception on arrival
The atmosphere and the location were exceptional. The restaurant and beer garden were superb. Breakfast was the best I had anywhere for my entire 14 day trip to Europe. Trying to find the exact location was difficult but other than navigating in our car everything else was wonderful.
The location is great for walks through the town and to points of interest.
The owners are very amiable and helpful and the breakfast staff too always greeted you warmly as well. Although this is a bit of a "bare bones" operation, you did not feel treated that way. It was exactly what I expected -- a clean hotel, very centrally located in Speyer but on a quiet street. Lovely breakfast spread included. Clean, hot shower with soap and shampoo and extra towels on request. Tv and blow dryer worked perfectly fine.
Staff was wonderful, spoke English, very accomodating
Good breakfast choice; courteous staff; unobtrusive but effective room cleaning
everything was just fine. nothing
Quiet location but still close to centre Very helpful engish speaking staff
My unexpectedly early check in was accomodated nicely Nothing. Everything was okay.
Location close to city center easy access from autobahn The lack of onsite parking is a severe handicap not helped by confusingly signed public parking
Great location, whole new object.
Central location was good and staff was friendly, The hotel was being renovated however I never heard a thing in the room. This is my second time in this hotel! I was not informed of the hotel renovations.. luckly they were very understanding and very quiet.
Selection of Hotels in Mannheim is small - this is the most convenient and comfortable one.
Good location, nice clean room and kind reception staff. It was slight difficult to find a car parking area. Hopefully bath.
Very nice hotel and specially very friendly people in the front. My room was big, clean, with a very nice view. It is very easy to find and it has a parking place connected to the hotel, so you can access your car without walking too much (safe from rain). The breakfast was not included.
Very quiet ! Not enough international TV channels
The hotel was in a typical turn of the centry building, but with all the modern necessities of a modern hotel. Very nice, comfortable architecture. The hotel was also very close to the city center (5 min walk through a beautiful garden). Internet in the lobby was also available and free. No complaints at all.
inside architecture and space proportions, deco color schemes quality of materials and outfits Very pleasant for the connoisseur
spacious rooms, very modern and luxury bathroom, wooden floors (clean)
Pleasent location and facilities
A bit difficult parking.
Clean modern rooms and very quiet and peaceful. Room cleaning service excellent. There was no reception as such, you had to get your key etc in the bar/restaurant on the street so it would be difficult if you needed any hotel services out of bar hours, there was no other contact point.
Very nice facilities and located in the heart of the city.
It was a place to sleep but noisy at night My room was not cleaned on tuesday, it was on the 2nd floor and the steps bad to navigate wjth luggage on the way down, I feel it was about 10 euro's to much.
Excellent location. Great comfortable room. Responsive staff. I really enjoyed this place and hope to be back again.
Very difficult to find - in the pedestrial zone
Nice Bar with 3 rooms, good location and fantastic little town. Please be aware that this is on the 3rd floor and is up lots of stairs with a lot of noise in the day and at night. Don't go and stay if you want a quite time, just drink more in one of the bars below if you can't sleep. Even if 4 people stay they only give you 1 key and the room was not cleaned on our second night nor was the tea and coffee not restocked. Just needs a bit more attention to detail and then will be perfect which I would expect from the Germans.
very nice modern appartment style room in a brilliant location in the town
the hospitality, verry nice people
warm welcome / clealiness / helpfulness of staff
Staff were very helpful and informative and spoke good English. Hotel clean and comfortable, breakfast good. Well situated for access to motorways with an easy drive into the city centre. Pleasant park area behind hotel. Discount vouchers to local restaurant and Technik Museum were offered.
Simple Hotel but everything was neat and clean and the service was very friendly. The restaurant was good value and free WiFi and breakfast were great for the price. It's not near the city center, but it was close to my destination.
Christian was able to change our room from a smoking to a non-smoking after I made an error in booking the room. He also gave us a lot of good information on Speyer and mapped a route for us to get to the main platz.
The hotel is situated in the middle of Kempten enabling you to enjoy a stroll around the town in the evening after a long journey in the car.
Plentiful off street free parking, good breakfast selection, free internet, helpful staff who kindly informed us that if we went into the town centre that after 7.47pm we would have to get a taxi back as the buses didn't run after that time
The staff was extremely helpful and courteous; providing directions to area and breakfast staff was on the spot service.. Lack of elevator in the hotel.
Very friendly and helpful staff who spoke very good English luckily as our German is not very good!
Pleasant staff and very informative and helpful manager. Nice, continental style buffet breakfast. Comfortable beds and nice bed linen. It was very nice to have a small balcony overlooking the garden but the balcony table and chairs were a bit grubby.
Very good position, clan and wide room, good breakfast
Nice hotel, practical comfortable rooms. No lift is a limitation with heavy luggage but it is worth the climb. Small cramped receptioon arean and no lounge. Arguments about the confirmed price that was also in the brochures lying in the room.
Good value, well placed hotel within easy walking distance of the beautifully restored cathedral and centre of Speyer The latest check-in time of 21:00 needs noting, because we arrived at 20:55 and the receptionist left immediately after checking us in, leaving the hotel apparently unattended!
Very clean and comfortable. English speaking receptionists. Private car park a short walk away and pay parking at the hotel for loading and unloading car.Excellent restaurant in same building. No, everything was fine.
Close to centre with very nice restaurant No lift to second floor
The hotel was incredibly clean with large spacious rooms and a friendly breakfast room. Centrally located, the cathedral and heart of the city are just a few minutes walk away. It was a lovely place to stay. The hotel provided me with a cable for my laptop so I could access the internet from my room. No, I liked everything.
Great breakfast buffet. Large , clean room The overnight parking was about 6 blocks away.
The service and food in the restaurant was poor given that they were not very busy
The welcoming was good and the hotel very clean. Decoration was nice. Very good situation in the city. I had to wait so long for check in, the door of the bathroom was transparent and the room very small for the price I pay. Unfortunately they had to work at 10 am very close to my room and so I left earlier than I thought because the noise was impossible to stand!
The cleanliness, location and comfort of bed I did not like the clear bathroom door. Not enough privacy for use.
breakfast was great parking at extra payment 12 euro, bed little bit too soft
Early Bird price, free computer to use It would have been nice to have public transit information sent with confirmation, e.g., taking train from Frankfurt airport disembarking in Mannheim at the Hauptbahnhof stop and tram directions from Hauptbahnhof to the hotel, including tram multi-use ticket fares.
The location was great to get to the centrum, staff was friendly and the hotel was very clean. Food not available on the weekends and no room service or fridge in the room.
the facilities, the shower in particular...
The hotel was new, so the interior was modern too. I like that. One of my reasons to choose for Mercure Hotel mannheim am Rathaus. The temperature of the shower was fluctuating a lot. Then cold, then hot. Although I knew that there was no bath in the room, I always like to have a bath instead of only a shower. Censurship on the internetcomputer is something I canNOT appreciate. I could not visit some gay orientated sites. I do not like that at all that Mercure decides what is appropiate to see on the internet or not. I felt discriminated by that!
Modern and nice hotel, good location! Nice staff, good value for money!
This was our second stay at a well run hotel in a central position that is perfect for both sightseers and those who have business in the city area. On both occasions we have been troubled by overheating of the hotel in quite mild weather. It seems silly, and wasteful, to have to use the room air conditioner to counter the central heating, which we have found particularly overpowering in hallways. Breakfast is expensive at 15E when you cannot put it on the office expense account. Better to eat out.
I loved this hotel, modern big clean rooms, excellent breakfast, excellent value. After staying in some hotels in e.g. Denmark that were double the price and half as good, I really enjoyed this place. Only snag - a bit far from the train station. But this hotel is great.
Very modern and clean, staff were very helpfull and most spoke very good English.
Breakfast served was of good quality. The attitude of the lady at the reception: she handed the electronic card keys to my wife just by mentioning the room numbers without indicating anything on the keys.
The friendly staff and the comfortable rooms. This coupled with the easy access and on site car park made this a very pleasant experience Bar and food prices were a little high.
Staff were friendly and very accommodating
Hotel close to the centre of the city and the basilik. Breakfast was good but expenses by putting above the roomprice. Rooms need a renovation, especially the bathroom
The room was not clean. The shower was very mouldy. We had requested 2 beds, but were placed in a room with only 1 small bed. All 2 bed rooms were smoking rooms. We left after one night.
Sehr nahe am Centrum. Museum und Dom sind bequem zu Fuss erreichbar. Personal sehr freundlich und hilfsbereit. Das Bad roch muffig (nach Gully). Der Aufzug war außer Betrieb. Die Auswahl beim Frühstück war mäßig. Leider keine Klimaanlage (bei 38 Grad draussen bedeutet das 30 Grad im Zimmer)
very friendly staff,very clean and near the center of town.Rooms small but confortable i personaly thaught the breakfast was very expensive at 12 euro a head a night,you can get the same for 12 euro in town,as well as that i think guests should not have to pay for parking the car! 4 euro a night??
the staff were very pleasant and helpful and hotel was very clean the hotel bar ran short of certain drinks early on in our stay
Good breakfast. Comfortable rooms. Did not stand up to expectations from Rick Steve'S. Parking was inadequate and access difficult due to poor organization.
Extremely helpful and pleasant staff
Customer service was excellent and the room as you would expect from a Holiday Inn (or hotel of similar type).
Nice straff and the breakfast was excellent. The hotel was good situated in the citycentrum
Elevator and Escalator was not working upon arrival. Had to walk up two flights of stairs with bags in order to check in.
Staff was vey friendly. There was a mouse running around the lobby and bar area. The staff was aware and seemed undisturbed.
Nice pool; great location for shopping; clean, comfortable room Parking garage is a bit small
The location is perfect,rooms are very clean and buffet breakfast is excellent.I found it was very good value for money and I would recommend this hotel to everyone
You have to pay to use the internet, that is so dumb when it is so simple for the hotel to provide. Also, having so many English speakers visiting the hotel, there was only one channel for English and that was CNN.
My room was nice, quiet and clean. Nice furniture and bathroom. Excellent location, only a few steps away from the Wasserturm, pedestrian zone, shops, cinemas, etc. I walked there from the station, so this is also very near. Staff was professional and friendly. Maybe bathroom supplies should be IN the room, without guests having to ask for them. I arrived quite late and really didn't want to wait for someone bringing them to me, and all I found in the bathroom was shower gel and soap. Only German channels on TV (but pay TV was available). Finally, for those prices maybe a small breakfast should be inluded in the price (18 euros is way too much).
The location was great. There were plenty of stores and restaurants in the local area. The pool was a lot of fun. It was a little difficult to find the hotel. The beds were too hard.
Most important is one key per person. Not one between two. Room was big, clean and comfortable. Central location of hotel. One very small detail. Shower would not get hotter than luke warm. Not a big deal.
Location, English speaking staff Had to pay for parking
Staff was very courteous, friendly and helpful.
I hope to came to germanty and stay a gine in this hotel
Very helpful and friendly staff. Room very well equipped. Very clean hotel. Requested non-smoking room at booking but was put into a smoking room. Much to our disgust. Service at breakfast not as good as in some other hotels.
Location Air conditioning not working
Staff, Great attention to all my requests, especially Karina from the restaurant, excellent attention and kindness to speak in my lenguage (spanish). Small tv.
Everything was great
Gym was not really a gym, pool was very small.
The employees and facility. Josaphine at the reception desk is wonderful. Everything was super
Lovely restaurant with excellent food and service. Rooms were very nice. Rooms were very warm the first night so difficult to sleep
The room was spacious and very good.
It's centrally located to the center of town, and the historic section of town. The perfect blend of current and historic.
Reasonably close to train station but bus service right outside front door. Very close to the core of the old town and castle. Quiet room, non-smoking hotel. Good breakfast selection. Friendly staff.
Location breakfast size of room Beds a bit hard.VW style!
The staff were really helpful telling us where was best to eat. The bar (just a room with a large fridge with beers and wine) is extremely cheap all you have to do is tell the staff how many you've had at the end of your stay. The room was great with a large double bed and a fantastic shower/bathroom plus free on site parking. Brilliant all round! Nothing
Hotel staff was very friendly. Rooms were clean, comfortable, and plenty large enough for us to set up a portable crib for our son and still be able to walk around the room. Breakfast was very good and lots of selections. Sits right on the Technik Museum property and there is ample free parking at the hotel. The city center is just a short 10 minute walk from the hotel. no washcloth size towels in the room
Very handy for the museum, 20 minutes walking distance to beautiful town centre, quiet location except for occasional aircraft noise. Generous size room, good breakfast. No lift to upper floor.
Close to the museum and value for money.
Everyone very polit and helpful, the hotel is close to speyer so you can just walk into the centre!
The main draw for this hotel is its location across the parking lot from the technology museum. The staff is fabulous, very accommodating. Breakfast was also very good, lots of high quality choices. Wifi was very poor. Very slow the few times I was able to connect. My plans to get some work done before visiting the museum didn't work out so well
Easy too find, friendly front desk staff, excellent food
Room was simple, but comfortable. Breakfast buffet was very good. Good location for walking alont the Rhine river. Excellent parking. Location a ltitle bit too far from town (15 minute brisk walk) considering there was no restaurant in the hotel or nearby.
Nice Hotel and good location for the Museum and Town.
On the doorstep of the Speyer Technic Museum Some rooms (e.g. my bedroom) smelt of cigarette smoke
Hotel is in a green and quiet area and not far from the old centre of Speyer (15 minutes on foot). Good parking facilities. Clean, modern and comfortable rooms.Excelent breakfast buffet. No. Speyer is a lovely and green town for a one day stop.
Good comfortable room close to the attraction. Easy to get to by city bus. Great breakfast selection! no.
The staff were excellent and the sparking wine on arrival was a bit of a treat. The room was spacious and the bathroom facilities were very good. On site parking was a major factor in choosing accommodation on this trip. While there a trip into Ladenburg township is a must. This hotel seeks to atract business for conferences etc yet it does not have free access to WiFi which is readily available in budget hotels. Get with the 21st century people.
In general OK No gym at the hotel, a bit difficult to park
Excellent dinner at reasonable price. XL breakfast. Very kind and professional staff. Reserved parking space for women was a nice plus. The room was maybe a bit too noisy but that depends I guess from the other guests - not the hotel itself...
Facilities, ie sauna, were very good. Restaurant was a bit pricey.
sauna and sport room When I checked in I had to wait for 1 hour but it's not important......when I checked out there was a mistake in the hotel bill (+50 euro...it's really not very fine).. but when I came back home the hotel contested me the failure to appear ahhh behhh that's absurd!!!!!!!
Loved the old town near by.
One point. Although I specifically asked whether breakfast was included in the room rate and received an affirmative answer, I got charged 15 euro per person for breakfast while check-out.
Relativly Cheap The Bed and pillows are not comfortable
Hotel is spacious, has a free parking. After 11 o'clock there is just stuff from the bar to help you if there is something wrong in the room. Like I had a bathroom heater broken, and the guy didn't know how to repair it. On the other hand he was helpful
friendly competent staff and clean comfortable room
very nice staff at the hotel. Room was nice and clean. Breakfast was good. Pizzeria downstairs is good and sells wine as well.
Great service and friendly hospitality
Very pleasant, helpful reception staff. Brilliant bedroom - comfortable bed, big well equipped shower room, quiet room, easy parking, lovely breakfast. A brisk 15 minutes walk straight down the main road into Speyer town, passing a number of bars, take-aways, restaurants etc. McDonalds less than 5 minutes walk. Would definitely use this hotel again and would recommend to others. There was no lift so suitcases have to be carried up 2 flights of stairs.