Holiday Inn Grand Haven - Muskegon By IHG

The hotel's on-site eatery offers an ideal option for guests preferring to dine in. In the evening, those staying at the property are welcome to relax with a beverage in the in-house bar.

Some guests mentioned concerns about the cleanliness of the rooms, such as bathroom floors being dirty. However, others praised the clean and modern rooms.

Guests commonly praised the staff for being friendly, accommodating, and exceptional. However, there were also mentions of rude staff upon arrival and issues with service in the restaurant.

The hotel's beautiful location near family and restaurants was highlighted by guests. It is also about a 10-minute drive to downtown Grand Haven, with a marina that offers great boat-watching.

Guests frequently mentioned that the beds were very comfortable and the rooms were quiet and comfortable. However, there were also concerns about the cleanliness of the bedding and the quality of the mattresses.

Several guests appreciated the beautiful view of the Grand River from their rooms, providing a serene and picturesque experience.

Guests recommended booking a room with a balcony to enjoy the outdoor space and the surrounding views, enhancing the overall stay experience.

Some guests mentioned that the rooms were well-equipped with modern amenities, such as a refrigerator and comfortable bedding, ensuring a comfortable and convenient stay.

While some rooms were recently refurbished and modern, a few guests encountered issues with outdated or unclean bathrooms. It's advisable to inquire about the room's condition before finalizing the booking.

The hotel's location offers proximity to various restaurants and attractions in Spring Lake and Grand Haven, providing guests with a range of dining choices and local experiences.

Some guests experienced discrepancies with the inclusion of breakfast in their booking. It's recommended to confirm all inclusions and rates during the reservation process to avoid any unexpected charges.

The hotel provides a shuttle service that runs hourly, offering convenient transportation to town and the beach, adding to the overall convenience for guests.

Guests highlighted the outdoor Tiki Bar as a great spot to relax and enjoy the activities around the marina. It's worth checking for any special events or activities during the stay.

For guests with specific accessibility needs, it's advisable to confirm the availability of accessible rooms and any associated charges to ensure a comfortable and suitable accommodation.

In the event of any issues with the room or services, promptly notifying the staff can lead to quick resolutions, as mentioned by guests who had their concerns addressed efficiently.