Cons (-) Room and hotel in general was very dirty
3 stars
Crowne Plaza Springfield - Convention Ctr
3000 South Dirksen Parkway, Springfield, IL 62703, United States
Springfield, IL
See location+1 217 529 7777Photos of Crowne Plaza Springfield - Convention Ctr
Overview
Crowne Plaza Hotel Springfield is within a 10-minute walk of Lake Springfield and features a rooftop terrace, a Jacuzzi and an indoor pool. It also provides a sauna and a gym.
A car rental desk, an express check-in and check-out feature and a 24-hour reception are just some of the available services at the hotel. Airport transfers, a laundry service and a dry cleaning service are available upon enquiry.
Equipped to ensure an enjoyable stay, rooms at Crowne Plaza Hotel Springfield offer a refrigerator and internet access. The hotel also has several connecting rooms to accommodate families.
The area near Crowne Plaza Hotel Springfield has a variety of cafés and restaurants. Springfield Union Station, Abraham Lincoln Presidential Library and Lincoln Tomb are an easy drive away.
Latest deals for Crowne Plaza Springfield - Convention Ctr
Amenities at Crowne Plaza Springfield - Convention Ctr
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Pool and spa
- Rooftop pool
- Heated pool
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Bathroom
- Shower
- Additional bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free airport shuttle
- Free parking
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Outdoor
- Terrace/Patio
Health and safety
- Safe
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Crowne Plaza Springfield - Convention Ctr
7.5
Good
709 verified ratings
Wonderful
290
Very good
97
Good
89
Okay
42
Fair
61
Mediocre
39
Poor
91
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's cleanliness, noting dirty rooms and spoiled food. The service was also a major concern, with many reviews mentioning unhelpful staff and issues with check-in. However, some guests appreciated the room size and comfort, as well as the hotel's location near restaurants.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
458 reviews
7.1 out of 10
170 reviews
9.2 out of 10
6 reviews
8.7 out of 10
4 reviews
All reviews
Pros (+) Staff were great.
Cons (-) Facility is starting to age a bit with wear and tear. It was very clean, but shower is starting to fall apart, tv was skew, and other minor maintenance/ replacement items.
Pros (+) Room, bed, aromatherapy items in room, service, breakfast
Cons (-) Highway noise
Pros (+) Nice beds Large rooms Great food choices
Cons (-) The pool was down for cleaning
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout amenities at Crowne Plaza Springfield?
Guests have highlighted the hydro massage chair, rooftop terrace, Jacuzzi, indoor pool, sauna, and gym as standout amenities at Crowne Plaza Springfield.
Is there any concern about the cleanliness of the hotel?
Some guests have expressed concerns about the cleanliness, mentioning the need for remodeling, dirty rooms, and maintenance issues.
What practical information should I know about the hotel's dining options?
Guests have mentioned that the hotel offers a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation. However, there have been concerns about misinformation regarding complimentary breakfast and the quality of the breakfast provided.
How is the quality of the beds at Crowne Plaza Springfield?
Guests have consistently praised the comfortable beds at Crowne Plaza Springfield, with one guest expressing a desire to know the type of mattresses used.
When is the best time to visit Crowne Plaza Springfield?
The high season at Crowne Plaza Springfield is in August, while the low season is in September.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in September, which is considered the low season. This could result in a more peaceful and relaxed stay.
Check Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as the Abraham Lincoln Presidential Library and Lincoln Tomb, which are just a short drive away.
Request Room Remodeling
Some guests suggested that the property could benefit from remodeling. If this is a concern, consider requesting a recently renovated room for a more updated experience.
Inquire About Complimentary Breakfast
Due to some misinformation, it's advisable to confirm the availability of complimentary breakfast before your stay to avoid any disappointment.
Verify Pool and Hot Tub Conditions
Before booking, it's recommended to inquire about the current condition of the hot tub and pool to ensure they meet your expectations for cleanliness and functionality.
Be Mindful of Room Cleanliness
Some guests reported cleanliness issues in their rooms. It may be helpful to inspect the room upon arrival and promptly address any concerns with the staff.
Check for Special Services
If you require specific services such as airport transfers or laundry, it's advisable to inquire about availability and any associated charges in advance to plan accordingly.
Consider Room Selection for Families
If traveling with family, consider requesting connecting rooms to ensure everyone is comfortably accommodated.
Confirm Special Amenities
If you have specific requirements such as wheelchair accessibility or pet-friendly accommodations, it's recommended to confirm these amenities with the hotel before your stay.
Location
3000 South Dirksen Parkway, Springfield, IL 62703
What's nearby
- Lake Springfield0.5 mi
- Springfield Muni Opera2.1 mi
- Lincoln Colored Home2.9 mi
- Lincoln Depot3.1 mi
- Lincoln Home National Historic Site3.1 mi
- Dana-Thomas House3.1 mi
- Illinois Executive Mansion3.2 mi
- Prairie Capital Convention Center3.2 mi
- Lincoln-Herndon Law Offices State Historic Site3.3 mi
- Old State Capitol3.4 mi
- Illinois State Museum3.4 mi
- Abraham Lincoln Presidential Library and Museum3.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Springfield - Convention Ctr
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | December | $148 | $136 |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 30% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Crowne Plaza Springfield - Convention Ctr
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Springfield - Convention Ctr
FAQs when booking at Crowne Plaza Springfield - Convention Ctr
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See most recommended stays in SpringfieldGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 3.2 mi | Springfield Capital | 6.7 mi |
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