Holiday Inn Express & Suites Springfield By IHG

The hotel offers a rooftop pool, heated pool, hot tub, indoor pool, sauna, and pool with a view for guests to enjoy.

Yes, the hotel provides free parking and a free airport shuttle for added convenience.

Guests can enjoy a complimentary breakfast with a nice selection, although some guests mentioned that the juice maker was out of order.

While some guests found the room clean and quiet, others mentioned concerns about cleanliness, such as dirty carpets and bathroom issues.

The high season is in August, and the low season is in November, providing guests with flexibility in choosing the best time to visit.

Some guests mentioned that the hotel has multiple buildings, and the pool and hot tub are located in a separate building. If you prefer easy access to these facilities, you may want to request a room in the main building.

Before booking, it's advisable to confirm the availability of the pool and hot tub, as some guests reported that these amenities were closed for repairs during their stay.

Several guests were disappointed with the breakfast service, citing issues such as a lack of breakfast or unprepared staff. It may be helpful to check the current status of the breakfast service before your stay.

Some guests experienced challenges with housekeeping, including rooms not being cleaned and requests for daily cleaning not being fulfilled. Consider inquiring about the housekeeping schedule and procedures upon check-in.

Multiple guests reported cleanliness issues, such as dirty rooms, unvacuumed floors, and stained carpets. It's advisable to inspect the room upon arrival and promptly address any concerns with the staff.

If specific amenities, such as the fitness center or laundry facilities, are important to you, it's recommended to confirm their availability and operational status before your arrival.

A few guests mentioned noise-related issues, including loud air conditioning and disruptive hallway noise. If you are sensitive to noise, you may want to request a room away from potential sources of disturbance.

While the hotel offers increased accessibility, some guests highlighted challenges with elevator availability and staff availability at the front desk. If you have specific accessibility requirements, consider discussing them with the hotel in advance.

If traveling with pets, it's advisable to inquire about the pet policy and associated charges, as some guests mentioned steep pet fees upon arrival.

Given instances where special requests, such as room cleaning and additional amenities, were not fulfilled, it's recommended to double-check and confirm any special requirements with the hotel staff to ensure a smooth experience.