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Cons: better planes, ice cold inside pkane

Pros: Liked the option of multiple snacks rather than being restricted to pretzels.

Cons: The seat cushion was not very comfortable--like it was squished from having been sat on several too many times.

Pros: Overall was a good experience during the flight.

Cons: Bag had been gone through and camera was stolen. Just can't pack anything of any value in checked bags. Sad.

Pros: Nothing

Cons: Bad crew no food bad flight

Pros: Boarding very well done.

Cons: One of the crew was unhappy.

Pros: Crew were very helpful

Cons: I have an injury so I paid extra for 'extra leg room" but there's a wall between economy and business class so very little legroom. My leg was hurting a lot and the flight attendants had to find me a different seat because I could not stay there for 5 hours. I wouldn't have paid extra for this seat.

Pros: Boarding crew was rude an unaccomadating

Pros: Nothing. I missed this flight because of a delay of my flight on Friday.

Pros: Didn't happen

Cons: Didn't hapen

Cons: Leave on time. Friendlier and helpful service

Pros: Kind, attentive crew who were very professional

Cons: The armrest control for the TV embedded in the seat in front of me from Pittsburgh to Denver didn't work, so I was forced to watch sports-ball while trying to read a book/work on my laptop. There's so little space between seats that it felt like an intrusion into my personal space.

Pros: No room. Delays.

Cons: Board me 1st.

Pros: Boarding crew was rude an unaccomadating

Cons: Size of seat

Cons: Of the 4 FA only 2 were pleasant. The others were short and accusatory, not with me but other passengers not okay American

Pros: Great crew with positive attitude. Boarding was non chaotic and plane was clean and new.

Cons: Food could be much better

Cons: Told I would need to check my bag at the gate, only to find plenty of overhead bin space once all passengers boarded

Cons: Better food pool

Pros: Flight landed earlier than scheduled making my connecting flight much easier

Cons: None

Pros: I really love Hawaii it was beautiful.

Cons: It was perfect

Cons: No room for long legs. Seats too close

Pros: Boarding was seamless, crew and flight attendants were awesome.

Cons: The aircraft itself seemed dated. Very limited seat adjustment options, considering I was in First Class

Cons: Delayed

Pros: Yes

Cons: Dunno

Cons: Extremely hot on the plane.

Pros: Crew was ok. Seat was ok. Unknowingly booked basic economy which was the worst. You are treated like you're nothing.

Cons: Cancel the entire basic economy class. It's awful

Pros: Love the movies available on the United app

Cons: The A/C was blowing ice cubes at me, which wasn't the worst because it was pretty warm yesterday, but still it was less than ideal.

Pros: Flight landed earlier than scheduled making my connecting flight much easier

Cons: None

Cons: If delay to much pls let customer out of plane

Cons: No food at all

Cons: Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped.

Cons: The crew was outstanding and the aircraft was new and comfy

Pros: Yrs

Cons: Dunno

Pros: Yes! The crew was amazing! The seat was perfect!

Cons: It was very cold on the plane.

Pros: Appreciated the pilot keeping us informed re: turbulence and avoiding it

Cons: Only negative is that the American Eagle flights must take a shuttle from the remote terminal.

Cons: American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed.

Pros: Excellent food and service, great entertainment options

Cons: Seats too close together very little leg room

Cons: Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped.

Cons: Half of the screens were down. No Gluten free options.

Cons: Better food pool

Pros: Great experience!

Pros: The plane had lots of leg room.

Cons: Punctuality. The plane left the gate more than 30 minutes after scheduled departure time.

Pros: The seats were not comfortable

Pros: Entertainment

Cons: Food

Pros: Flight was delayed so we missed our connecting flight. Airline scheduled us for a replacement connector that was a 7 hour layover.

Cons: Hold the next flight for ten minutes. Half of the plane was on the delayed flight from RDU and missed their connecting flight.

Pros: nothing

Cons: delayed almost 5 hours due to “air traffic,” flight had plenty of room and they did not offer any upgrades

Pros: Crew kept us well hydrated, and were very diligent about picking up trash.

Pros: The service

Cons: The wait

Cons: Half of the screens were down. No Gluten free options.

Cons: No food at all

Pros: They crew was extremely attentive.

Cons: No tv screens and internet was shoddy.

Pros: Didn't happen

Cons: Didn't hapen

Cons: Leave on time. Friendlier and helpful service

Pros: Audio should include easy listening, classical and good oldies

Cons: As above

Pros: Flight landed earlier than scheduled making my connecting flight much easier

Cons: None

Pros: Very good main meal. Numerous movie choices Friendly attendants. Pretty good leg room.

Cons: Incoming light was late, making for a late departure and late arrival at destination (about an hour). People-mover buses incredibly slow and inefficient, adding to delayed arrival at terminal.

Pros: nothing

Cons: delayed almost 5 hours due to “air traffic,” flight had plenty of room and they did not offer any upgrades

Pros: It was a safe flight back to the Phoenix thank you.

Cons: More ethical vegan options.

Pros: Yes

Cons: Dunno