Guest reviews of Holiday Inn Express & Suites Springfield - Dayton Area
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Terrific location."
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9.3 "World class service."10.0 "100% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
8.6 "Pool is good."
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8.6 "Comfort level is high."9.5 "95% said the
beds were comfortable ." 8.0 "80% thoughtrooms were spacious ." -
8.6 "Generally very clean."8.1 "81% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
5.5 "Breakfast is mediocre."
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3.6 "Value below average."
Overall Rating
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9.3 "World class service."10.0 "100% found the
staff to be very friendly ." -
8.9 "Generally very clean."8.4 "84% said
rooms were clean ." -
8.5 "Comfort level is high."9.3 "93% said the
beds were comfortable ." -
8.4 "Vibe was good."
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7.9 "Nice rooms."9.3 "93% said the
beds were comfortable ." 8.4 "84% saidrooms were clean ." -
5.8 "Breakfast is mediocre."
Overall Rating
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9.0 "World class service."
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8.8 "Comfort level is high."
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8.5 "Generally very clean."8.0 "80% said
rooms were clean ." -
7.4 "Nice rooms."8.0 "80% said
rooms were clean ." -
5.1 "Breakfast is mediocre."
Overall Rating
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7.4 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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1.0review from
The building was overall clean The photos of the room I booked showed 2 queen beds and a pull out couch. The room I received only had 2 beds - they didn't have the room that I booked. The fire alarm went off at 7:30 p.m. and again at 2:30 a.m. we had to exit the building both times
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10.0review from
Everything was modern, clean and comfortable. The breakfast was generous and good quality. My room had a very slight lingering smell of smoke, but nothing worth really complaining about.
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10.0review from
Very clean and friendly staff No
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7.0review from
Looks like it was new or updated recently. Not really.
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10.0review from
I have stayed at this hotel several times. It is close to many food places and the highway. The staff is friendly and always helpful. This hotel is one of my favorites in the Springfield (Wittenberg University) area.
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10.0review from
Hotel employee at the front desk was so courteous. She was by herself I think too. She called my room about 20 minutes after I checked in and asked if everything was ok. So great... I sleep well too... thank you!
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8.0review from
This guest did not leave comments about this hotel.
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5.0review from
Not really anything Cost to much. breakfast was nothing special in fact had to ask for items to be refilled
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1.0review from
this hotel is horrible. They released my information to a complete strange who said that he wanted to pay for my room. They gave him my check in day and out day. they also told him i paid in full online. I will never stay there again!!!!
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5.0review from
Looks remodeled and very modern. Touchless key card was not working some time. Food at the breakfast area was not being replenished. There was no milk in the fridge. Coffee containers were empty.
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8.0review from
The hotel was clean and very modern. The receptionist when I checked in lacked customer service.
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10.0review from
Clean
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10.0review from
New hotel.Very clean, comfortable accommodations.
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4.0review from
Great mattresses. Excellent TV service. New hotel, so nice fixtures, etc. Only $1 for a candy bar in the Sundries store - best price I've seen at any hotel. Poor internet; rarely worked. Some really bad customer service at times. Room cleanliness. Problems keeping breakfast bar stocked.
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9.0review from
The staff was great! Our room was very comfortable, large and clean. Unfortunately there was some sort of paper floating all over in the pool so my grandson and daughter could enjoy the pool. My grandson was really looking forward to going swimming with his mom so that was sad.
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1.0review from
hotel just opened. elevator was broke and we had to carry all our bags us 3 flights of stairs. Pool was drained when we arrived. We were told it would be available to swim in at 10am in the morning and check out was at 11am. Pancake maker wasnt working.
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9.0review from
Beautiful, new hotel. The breakfast did not start until 7. I had to leave by 7 so I was unable to receive this amenity.
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10.0review from
Everything was modern, clean and comfortable. The breakfast was generous and good quality. My room had a very slight lingering smell of smoke, but nothing worth really complaining about.
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10.0review from
Very clean and friendly staff No
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10.0review from
I have stayed at this hotel several times. It is close to many food places and the highway. The staff is friendly and always helpful. This hotel is one of my favorites in the Springfield (Wittenberg University) area.
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10.0review from
Hotel employee at the front desk was so courteous. She was by herself I think too. She called my room about 20 minutes after I checked in and asked if everything was ok. So great... I sleep well too... thank you!
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
The hotel was clean and very modern. The receptionist when I checked in lacked customer service.
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10.0review from
Clean
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10.0review from
New hotel.Very clean, comfortable accommodations.
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9.0review from
The staff was great! Our room was very comfortable, large and clean. Unfortunately there was some sort of paper floating all over in the pool so my grandson and daughter could enjoy the pool. My grandson was really looking forward to going swimming with his mom so that was sad.
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9.0review from
Beautiful, new hotel. The breakfast did not start until 7. I had to leave by 7 so I was unable to receive this amenity.
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1.0review from
The building was overall clean The photos of the room I booked showed 2 queen beds and a pull out couch. The room I received only had 2 beds - they didn't have the room that I booked. The fire alarm went off at 7:30 p.m. and again at 2:30 a.m. we had to exit the building both times
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5.0review from
Not really anything Cost to much. breakfast was nothing special in fact had to ask for items to be refilled
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1.0review from
this hotel is horrible. They released my information to a complete strange who said that he wanted to pay for my room. They gave him my check in day and out day. they also told him i paid in full online. I will never stay there again!!!!
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5.0review from
Looks remodeled and very modern. Touchless key card was not working some time. Food at the breakfast area was not being replenished. There was no milk in the fridge. Coffee containers were empty.
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4.0review from
Great mattresses. Excellent TV service. New hotel, so nice fixtures, etc. Only $1 for a candy bar in the Sundries store - best price I've seen at any hotel. Poor internet; rarely worked. Some really bad customer service at times. Room cleanliness. Problems keeping breakfast bar stocked.
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1.0review from
hotel just opened. elevator was broke and we had to carry all our bags us 3 flights of stairs. Pool was drained when we arrived. We were told it would be available to swim in at 10am in the morning and check out was at 11am. Pancake maker wasnt working.
