Pros: the service person was friendly and knew his job.
Cons: There wasn't a car ready when I was suppose to pick it up. I was given an suv instead. Small one thank goodness. I had ordered a car because I had back surgery and needed better seat support. When I returned the car the time stamp had me down for an hour earlier which stated I was an hour late. That was taken care of thankfully. I won't book from again.
Feb 28 2017
Cons: Back seat of Ford Escape gets pretty uncomfortable after 1990 miles, but there was plenty of luggage room!