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everything was perfect, i'd like to salute Jelena (thanks for kindness)
the hotel is ok, free garage is great, but a little difficult to find as you have to go around the block for the entrance into the garrege. the rest is great, good value for money. nothing, very good.
This is brand new hotel, offering everything what you need when in city hotel. Very central positioned, very clean, friendly and helpful staff, good breakfast, free WiFi and sat TV. I loved the view from the room N/A
It's very difficult to find entrance, especially if coming by car. There should be any visible sign shoving direction.
Very clean, quiet and large room. No window at all...
Perfect hotel,very friendly staff, safe parking.
Excellent experience above any expectations. The standard of the hotel and the room was surprisingly good. The location in the city center perfect for shopping and sight seeing, as well as for a night stopover on a vacation.
No comuter desk, problematic parking, no wireless
Comfort very best, clean, all facilities what you need, tasty breakfast and variant, all No
Very friendly staff. Excellent situated in the centre of Novi Sad.
This hotel is a tremendous value for money. The quality and cleanliness of the facilities is great. We booked a twin room and on spot got the offer to choose a king size bed one. This was the most comfortable hotel bed ever. But rooms with twins are slightly bigger, although all are big enough. Breakfast was absolutely complete. Free underground parking with enough spots available It is a 10-15 mins walk to the old city center but this is not a significant minus anyway
location is good, rooms are clean, big kingsize bed, private parking, there is an iron in each room breakfast is poor, not so easy to find, kind of noisy,
During my stay for 12 days it felt almost like home. Great room, clean, nicely decorated. Anything I needed was there. They have great service. All the staff members are friendly and very helpful with any questions.
The staff -- especially desk agent Maja and doorman Ranko -- were exceptionally helpful.
Style and comfort.
Frendly staff, central location, the walking- sightseeing area is in 5 minutes walk The four stars are misleading and causeless, breakfast is poor, they served nescafe
Very good hotel stuff, hotel is in city centre, rooms look great and very, very clean
Good location near to city centre. Easy to reach if arriving on bus / train into Novi Sad - 5 minutes on Number 4 bus from Train Station to reach the hotel. The hotel is reached through a small shopping centre, but don't be disheartened by the initial approach - large clean room with good facilities. Good choice for breakfast with freshly prepared omlettes, pancakes etc in addition to the usual cereals, breads, cold meats and cheeses. Staff are English speaking and very helpful.
Very good accommodation for the price. tv lcd, wi fi, a/c, mini bar and free safe
Very central position and nice large rooms. Breakfast a bit poor, but in overall sufficient.
as above had to move room due to faulty toilet seat. next room was not the same quality in comfort and wireless services. Coffee was poor quality. Parking complicated and will cost in the future ca. EUR 6 p.d.
Very clean and good room, designed well. Minibar, plasma tv, comfortable bathroom and wide beds. come up the stairs to get in. Problems with hot water
The breakfast provided was excellent. The staff was very helpful. It was a bit hard to find but the location was charming and very central. Hard to find it-the entrace should be better marked from the street.
The location was perfect, a quiet "passage" with tiny shops along it. Step out of the passage and you were on the pedestrian streets. The owner and staff were very helpful and friendly. The room was small but had a tiny balcony. The bathroom had a new shower/bath unit. Good bed, Breakfast at a nearby restaurant. When we arrived no one was there....you really need a cell phone to contact them so they can greet you. The staff came immediately and were very helpful. Only 6 units so no overnight reception....again a cell phone for emergencies would be a good idea.
Excellent location - quiet and extremely convenient, good price, very friendly and helpful owner. First class facilities. Would definitely stay there again.
Very convenient for town centre, owner very helpful and friendly. Nearest parking is 100m away so not good if you have heavy bags.
The staff were really friendly. The room was really clean and comfortable. Its excellent value. The location is perfect for anyone visiting Novi Sad.
Rooms are rather small but clean. Staff is quite helpful. Location is just great - right in the city center.
The family that runit are engaging, funny and more concerned about a relationship with the visitor than simply providing a room, Nothing, it was more than I expected. A very enjoyable stay.
The hotel was great. We stayed there during the Exit festival, and were obiously not the common guests for this business hotel. But everything was great. The staff was helpful to any request or question we might have, the (twin double) room was roomy and neat. I would definitely recommend this hotel to anyone going. If anything, I would say that it is a bit far away from the city centre. But this is no big worry - it's a safe and nice walk, or you could take a taxi for less than one euro.
Very friendly staff and hotel owner and his wife The rooms did not get cleaned every day
new and comfortable rooms poor quality of reception
That it wasn't too big a hotel.
There is not one positive comment I could make about this pension.. Location was too remote from city center and owners did not speak English at all.
Absolutely nothing you really have to go and see this place to believe how it looks like rip off. The owner was kind enough to take us to the train station. He was very friendly and courtiers. Well let me tell you this place you cannot get in you need to ring the bell for someone to open the gate. The original front office has been let out for a sunglass warehouse it has a creepy feeling there is no colour coordination in the room. I will post picks of this room. This is not a 4 star hotel I don’t know where they got the rating from I would class this as a 2 star. Please go and have a look at this hotel and see all the rooms the bed sheet was yellow and the fitted sheet was blue. Top of the bed the blanket was a yellow hospital blanket. Bed was soft and uncomfortable. Far too expensive and I asked for my hotel receipt and he said later and I never received it. There are no lifts in this hotel. Our room did not look like any of the photos on the hotel sight. I will be making a formal complaint.
It had great price although they said it was by mistake They didn't clean the room even once,No internet in my room
hotel is driven by elderly couple and it means that you will get some more attention than in regular type of hotels. you may not enter hotel after 11pm - the owners are sleeping, the hotel is 20 minutes walk from center - it was too far for me, the hotel misses ordinary kind of reception - you will need to look for owners for check-out and check-in.
The room was large and airy. The room looked onto a main road which was noisy and the hotel was quite a distance from the centre.
The owners were exceptionally nice. For example, they could not speak English very well, so to explain where a taxi park was, one of them walked with me to where he was talking about and even explained to the cab driver where I needed to go. The only thing I found annoying was a dog which barked really loudly in the back area of the hotel. It never bothered me at night, but made it difficult to nap during the day.
the warm and friendly ambiance no
I like the prompt reaction of the hotel staff and services. The hotel has parking places and it is placed on transport junction of the Novi Sad. A renovation of the rooms have to be done! Hotel is far from the most of beautiful town places.
Brakfast was excellent Staff could be more polite and friendly. There were not cold water in rooms - only hot, impossible to have shower.
Spacious, Helpful Staff, Lift kept breaking down
Inspite of booking a normal room, they give me one of the best room of the hotel
nice friendly staff and very helpful no
There was a nice communal balcony with jacuzzi. Hotel manager was lovely and helpful and breakfast was filling. It was also off a main street for the local bus 9 that took you into the centre of town and the Fortress We had the 2 bedroom suite. There was only one air conditioning throughout - in the living room, so it got quite hot in the bedrooms with the doors closed.
Everything!! - A fantastic stay with wonderful staff.
I appreciated very much service, nice and professional hotel staff and the quite position. I was completely satisfied for all in particularly for the general cleanliness of the venue, and not only regarding the room. I would like to send my personal thanks and congratulations to all hotel staff trough your organization.
Helpful staff. Room extremely nice and stylish. Liked spacious bathroom as well. My room was not as clean as I expected it would be, the bed cover which was stained, and the mini bar was empty.
Very freindly staff who spoke good English. Rooms very pleasant with air conditioning. Good value for money.
One of, if not the, best hotels I have ever stayed in. Excellent decor, very clean. Staff very friendly, would go out of their way to help you. 10/10
The staff were very nice and provided help regarding information about the city, taxi. Breakfast was very nice. It was a little unconfortable that they do not have net against mosquitos , so they cand bother you all night long.Besides that, in our room at least, there were no curtains, so there is a lot of light in the morning - in case you are sensitive to that.
New room equipment, The first information in the room was how much you will pay if you damage anything. Poor internet connection (wi-fi hardly worked in the room, cable connection was very slow. The shower was blocked. Poor breakfast. Horrible coffee.
Clean, excellent equipped rooms and bathrooms. Good Wireless and LAN connection. Very good buffet table breakfast. Good service and hotel staff. Free parking in front of hotel. I would recommend hotel Aurora by all means!
Breakfast is very poor. People smoke at the reception and in the bar.
hotel stuff was nice and friendly, hotel is near the river and walking distance to the city center, it was easy to find it
Rooms are large, air conditioning works excellent, a lot of room for putting things and clothes (easy to store all clothes for 2 for 2 weeks stay and to have free space :), safe. No cable tv, WiFi is not available in the rooms (only LAN connection), no slippers in the room, restaurant has a part that where smoking is allowed and it is not separated from the rest of the tables so you get smoke while you are eating :(, breakfast was very limited and disappointing (no cheese, no fruits, espresso and instant coffee is not included in the breakfast price and have to be paid)