Sremski Karlovci Hotels

Excfellent comfort, very nice staff, awesome breakfast.

Very convenient for town centre, owner very helpful and friendly.

Nearest parking is 100m away so not good if you have heavy bags.

The location was perfect, a quiet "passage" with tiny shops along it. Step out of the passage and you were on the pedestrian streets. The owner and staff were very helpful and friendly. The room was small but had a tiny balcony. The bathroom had a new shower/bath unit. Good bed, Breakfast at a nearby restaurant.

When we arrived no one was there....you really need a cell phone to contact them so they can greet you. The staff came immediately and were very helpful. Only 6 units so no overnight reception....again a cell phone for emergencies would be a good idea.

Brakfast was excellent

Staff could be more polite and friendly. There were not cold water in rooms - only hot, impossible to have shower.

I like the prompt reaction of the hotel staff and services. The hotel has parking places and it is placed on transport junction of the Novi Sad.

A renovation of the rooms have to be done! Hotel is far from the most of beautiful town places.

There is not one positive comment I could make about this pension..

Location was too remote from city center and owners did not speak English at all.

Absolutely nothing you really have to go and see this place to believe how it looks like rip off.

The owner was kind enough to take us to the train station. He was very friendly and courtiers. Well let me tell you this place you cannot get in you need to ring the bell for someone to open the gate. The original front office has been let out for a sunglass warehouse it has a creepy feeling there is no colour coordination in the room. I will post picks of this room. This is not a 4 star hotel I don’t know where they got the rating from I would class this as a 2 star. Please go and have a look at this hotel and see all the rooms the bed sheet was yellow and the fitted sheet was blue. Top of the bed the blanket was a yellow hospital blanket. Bed was soft and uncomfortable. Far too expensive and I asked for my hotel receipt and he said later and I never received it. There are no lifts in this hotel. Our room did not look like any of the photos on the hotel sight. I will be making a formal complaint.

The hotel was great. We stayed there during the Exit festival, and were obiously not the common guests for this business hotel. But everything was great. The staff was helpful to any request or question we might have, the (twin double) room was roomy and neat. I would definitely recommend this hotel to anyone going.

If anything, I would say that it is a bit far away from the city centre. But this is no big worry - it's a safe and nice walk, or you could take a taxi for less than one euro.

breakfast was excellent, rooms were very clean, staff was also very pleasant

Very helpful staff, outstanding breakfast and opened 1/2 hour early to accommodate my early departure, new immaculate facility

Clean end modern hotel, quiet place to stay, self parking lot, great ambient. Definitely will stay again at next opportunity.

There was no opener tool in the room, to open bottle of cold Heineken.

Hotel Arta was extremely comfortable our room was huge,decor was modern, very peaceful and overlooked a nice courtyard with spa pool. The Staff are wonderful,polite,helpful. Our breakfasts were great with real homemade treats made to order. So warm and inviting our stay was relaxing and we were so well looked after! Even though the location is a bit away from the city centre the Staff arranged for taxis that were so well priced.

Helpful staff. Room extremely nice and stylish. Liked spacious bathroom as well.

My room was not as clean as I expected it would be, the bed cover which was stained, and the mini bar was empty.

There was a nice communal balcony with jacuzzi. Hotel manager was lovely and helpful and breakfast was filling. It was also off a main street for the local bus 9 that took you into the centre of town and the Fortress

We had the 2 bedroom suite. There was only one air conditioning throughout - in the living room, so it got quite hot in the bedrooms with the doors closed.

This is brand new hotel, offering everything what you need when in city hotel. Very central positioned, very clean, friendly and helpful staff, good breakfast, free WiFi and sat TV. I loved the view from the room

N/A

excellent receptionist

Hotel staff and services are really good.

There are no windows in the room at all.

Great location, nice room and helpful staff.

Very spacious rooms, very friendly personnel at the desk; conveniently located near to the city centre.

Maximum comfort and hospitality at budget price, attentive and friendly staff!

comfortable room

poor breakfast; poor bar

Hotel staff is the best - friendly and helpful.

Poor choice of food for breakfast.

Staff extremely helpful and friendly

It was a bit further away from exit festival than we thought.

cheap for the value

not really