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Staff were so friendly and helpful, nothing was too much trouble Nothing
The historic hotel was clean and comfortable. The innkeepers spoke English. Parking was available close by. The location was in the center of town and very convenient to everything. Nice breakfast.
Really friendly staff, couldn't be more helpfull. Resteraunt best we ate in during our tour of France and Germany, food was exceptional, reasonably priced and well presented with excellent service. Can't wait to go back.
location and good food in hotel. friendly staff
Staff were very friendly and helpful and welcoming. The hotel was lovely, beautiful and clean.
good location and good food excellent continental breakfast
Very welcoming. Nice room. Lovely traditional breakfast. Very central location. Lack of air conditioning made it very uncomfortable as the weather was very hot.
Location and the food was excellent. stairs
Breakfast and dinner very good. Internet did not work.
This hotel has neat history. It is located in the historic district and very convenient to shopping and restaurants. Staff was friendly. Rooms were comfortable and clean. Bathrooms were nice and newly renovated. Parking was close and accomodated a larger van. Staff spoke English.
The atmosphere of the hotel and the internal design. There was a lot of noise in the evening and night (music and bar guests), which doesn't make the hotel too suited if you and/or your children want to get some sleep.
Our room was, as expected, very nice and large. The hotel is well designed and we enjoyed our short stay.
Beautifully restored with nice materials. Good breakfast. Very cosy square in front for outside drink or dinner.
The hotel was just opened, so everything was brand new. We stayed in room nr 17, which was modern. The bathroom had a normal shower and a rain shower, which was great! The free car parking at the back of the hotel was large enough for all the hotel guests (space for around 25 to 30 cars I guess). The hotel staff was very friendly and it was no problem when we called them if we could stay at the hotel a day earlier then we had booked. It was changed without any problems. The OX restaurant had a modern menu and the food was good and various. Also the terras they have in front of the restaurant/bar is very nice (on the square). The breakfast buffet was good, with different cheeses, salmon, different types of bread, coffee, tea, juices etc. A few remarks to make this a better hotel for me as traveller: We did not had wifi internet at the hotel. I would expect that at the modern hotel. The shower was a walk-in, which made the floor pretty wet at the toilet, when you take a shower. I found it a little bit strange, they asked me during checkin, what time I expected to be at the breakfast buffet the next day, as I do not want to conform to a time during my holiday. I would never ask this to my hotelguests.
The room was clean and proper. The food in the restaurant was very good! No
A clean, stylish and well run establishement. The styling of the rooms may be a bit too modern for some but it was immaculate and clean. Dinner and breakfast is served in the hotels bar/restaurant on the ground floor and was good value for money. One criticism - nice big shower/wet room area in the room - but no high level hook for the shower head - you had to hold it with one hand while washing - not very practical at all!
nice room, friendly staff, very good breakfast
The staff was friendly and helpful. The room was spacious, bright & comfortable. The pool was awesome! Dinner in the restaurant, although very nice, is expensive, especially for a family with children - at least by our standards.
Stilte.Uitmuntend ontbijt. Geen airco.
It's a very nice hotel on a unique location with lots of nature and a peaceful surrounding. The staff is very helpful and friendly. Good breakfast with a variety of fresh bread and serial. The a la carte restaurant is a bit too pricy
The Hotel was wonderful and the staff were very friendly and helpful.Very good massage too! There was no Cell Service and the only phone that could be used was the Landlines.Wireless Internet was only available in the Lobby but it was inclusive.The hot water was not consistant and we had many doses of cold water during a shower. Even with this, it was a wonderful stay!
The hotel was perfectly located in the forest. The personnel was very friendly, the dining was excellent and the choice of breakfast was very good. We would also like to thank for the free upgrade we received on arrival to a room with a balcony. We did not asked for it, they just did it. Very nice! Bathroom had some long black hairs on the ground from the previous guests. Forgot to mention this to the receptionist when we left. But who really cares: we had a free upgrade to a Deluxe Room with balcony when we arrived, without even asking for it.
The area is so quiet and peaceful, wanted to cancel rest of the trip just to stay here.
Excellent facilities and location with a very friendly staff. In particular the food was exceptional. The service was little slow when dining with children
excellent food, nice atmosphere, quite, facilities, pool, sauna, walks that the whirlpool had only cold water
Actually , everything was nice! No.
Nice and kind owner. Very clean and quite place. WiFi is not possible in the room. Only on the reception.
Personnel and cleanliness were excellent. No elevator! Poor lighting in bathrooms.
Location Prefer tea/coffee facilities in room
Staff & owner were very kind and helpful, the room was simple but very confortable for 4 of us (2 adult & 2 babies).
The kindness of the innkeeper and his family. The comfort of the room as well as the location on the river.
huge breakfast buffet
very clean and fiendly no
Excellent comfortable and clean room.Very good breakfast. But the most important thing is the owner, Herr Kern. He did much moore then expected. We got an upgraded double room with balcony to a super nice view. We had a great pleasant time. Nothing to our opinion.
The hotel staff was extremely friendly and helpful during my stay, driving me to the hospital where I was working and to the train station for my departure, and even helping to purchase my train ticket and load my bags onto the train. It was very refreshing to see excellent customer service in this day and age! Internet service was complimentary too. The rooms did not seem to have air conditioning, though that was not needed during the trip.
Hotel had been competely renovated and rooms were very nice and beds extremely confortable. Located near a stream with a wonderful bike / walk path that can take you to a old castle. There are numerous spas and other facilities in the area. The location is excellent for going to the black forest and wine vineyards in both Germany and France. The hotel staff were extremely friendly and were able to give advice on where to go. Spoke excellent English. Close to larger city of Friedburg. My family and I plan to stay here again.
The family run hotel was super. Very friendly staff and most helpful. Forgot credit card while staying there but was returned to us by post before we even got back home ourselves after talking to them.
The wireless and the safe didn't work althogh i asked the owner of the hotel tio fix it.There was't spa.
Staff's friendliness Bathroom & shower was far too small
The staff went out of their way to provide individual attention and make sure the lodging experience was special.
The hotel is nice, comfortable and clean. The room was a little small for my family (2 adults and 2 children) while could be Ok for a couple. The housekeepers forgot to provide us the right quantity of towels. The breakfast was quite good. We did not tested the restaurant.
This was the best hotel we stayed at during our 2 week trip to Germany. The owner was very friendly, helpful, and easy to talk with. Their food was excellent - one of the best meals we had during our trip. The hotel has recently been refurbished and it shows in the high quality of our room and the hotel's public spaces. If I ever stay in this part of Germany again, there is no question that this hotel is where I will stay.
I'd liked the quite-ness, friendly and devoted staff, confortable room, I felt at home... And many possibilities for recreation in the area.. The restaurant served a very good meal but it was always a suprise if it was open.. But on 5 minutes walking there was a Italian restaurant, cheap and very good!!
quiet, free parking, good breakfast
Really beautiful and peaceful surrounding. Clean and spacious room with unadvertised kitchen facilities. Limited availability of the staff. No info on using the Wi-Fi (I had to guess the password...), no minibar.
We stayed at the Hotel for two days and was fortunate to be the only guests in the Hotel. The location of the Hotel is excellent for visiting the region. The staff were friendly and the breakfast was a typical German breakfast :) Nothing
The hotel was very clean and comfortable, and the views were great. The staff was very accommodating and helpful.
Everything apart from the lack of an iron. I stayed here on business to spend a few days working at Roche who are a high profile company and to turn up with a creased suit and shirts wasnt quite ideal :) Yes - The fact that your site claimed there was only 1 room left and in fact this was not the case at all as the hotel was empty! Most of the hotel listed seemd to say the same. Considering I travelled 800km to get there its shame to see you are having to deceive people...
Excellent hotel in a beautiful setting. Very good breakfast. Pleasant staff. Our "Klosterblick" room (monastary view) was stunning. Though I reserved with AmEx and Booking.com said I could pay by AmEx, Visa, MC etc. in the end I had to argue to be able to pay with Visa. AmEx was not possible. They really expected me to pay over €300 in cash!
The hotel was spacious, clean and quite comfortable. We enjoyed a nice restaurant across the street and a walk around the Muenster. We were not given the room on our booking sheet (which we did not realize until check-out). We were charged 10-12 euros more and, because of our limited German language skills, we were unable to get the price advertised on our booking sheet. We are on a very limited budget, so this was very disappointing.
The staff were very welcoming and friendly. The breakfast was very substantial, and the bedrooms were a delight.All in all a very good hotel in a delightful location.
spacious clean room (we had a family apartment) and great location, right in centre of town, within easing walking to shops, restaurants. Friendly staff Facilies a little dated, no kettle for making coffee/tea but sure one could be provided. Other than that, just fine.
The personnel is very friendly, especially Mrs. Murien. Great breakfast, nice and warm atmoshere. Great location, beautiful rooms, hope to come back soon. If you don't find restaurants near by don't worry, the dinner at Gasthof is excellent and at reasonable price.
Visited nearby relatives. Very convenient loction. Frau Meyer, the hotel proprietor, was welcoming and friendly. Fine breakfast each morning in an extremely pleasant restaurant on site.
Nice restaurant, good parking, large room, clean. We only dealt with one woman who was not especially friendly. They put us on the top floor during the 100 F heat wave. The road noise was loud and a large, loud party at the restaurant terrace lasted until after midnight just outside our windows. We weren't able to sleep at all that night and checked out a day early the next day because the whole experience was unbearable. Close proximity to the eating terrace is a problem if you need to have windows open.
The hotel is realy nice and the staff is friendly. Only problem-warning for travellers is that all restaurants,-and I mean everything!- In the village and the area around it close at 10.00 at night. Otherwise, it is a sweet hotel with folklor elements.
This was a perfect place! The room was big, clean and comfortable. The breakfast was rich and there was a huge selection of drinks available non stop. The owner was extremely nice: we wanted to buy few bottles of one of the wines we tasted at the hotel, then he offered us to order the wine and get them delivered to the hotel by tomorrow. At the end, he organized a "personal" winetasting for us and drove us to the wineary personally! We had a very friendly and personal treatment and we really felt that the place / owner would do anything to make us feel well.
Nice village close to Freiburg in the beautiful area of the Black Forest, France, Switzerland ... From the hotel you can walk upward to the vines. Very friendly and helpful owner. Nice traditional breakfast (included in our rate). Some visitors are not tourists but workers in the area who get up daily at 06:00 AM (and the pension is not sound-proof ..) to smoke on the balcony before they leave. The kitchen equipment is old and incomplete (knives, but no forks ..), and the couch in the living room must have been over thirty years old ..
nice room, nice environment, nice location, nice people
friendly staff limited breakfast, area a bit noisy, would expect more for price
Very good place, staff kind and polite; very good breakfast
We loved this hotel and would gladly stay there again. The owner was incredibly hospitable and the room was the most spacious room we encountered on our 2-week tour of Europe. We hope we can go back someday!
Friendliness of the staff, made really welcome, family hotel. Lovely location, and handy for the Blackforest. The room was compact, but adequate, clean and comfortable. Beds a bit low for elderly visitors.
We spent a night in a double room with a shared bathroom (though the room we shared it with was not occupied at the time). The room was clean and comfortable and a really good breakfast buffet. It is a very familiar place and the owner was very nice and helpful.
Very welcoming owners; a very quiet environment; excellent restaurants nearby; good English spoken; very well managed. Not really - though why do continental double beds have two single mattresses sise by side??