Guest reviews of Best Western Royal Star
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "World class service."9.4 "94% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
9.3 "Terrific location."9.9 "
Great parking , according to 99%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." 8.9 "89%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "Business sites within easy reach , said 100%." -
9.1 "Excellent wellness & sports facilities."9.3 "
top-notch fitness area , thought 93%." 9.5 "95%loved the sauna ." -
8.8 "Good value."10.0 "100% thought it was a
great value ." -
8.8 "Breakfast is good."
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5.1 "Internet is average."
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4.1 "Vibe wasn't good."2.6 "74%
criticized the unstylish hotel ." 3.1 "For 69%, thelobby entrance was sub-standard ." 1.3 "87%criticized the plain hotel ."
Overall Rating
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9.3 "Terrific location."9.9 "
Great parking , according to 99%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
9.2 "Excellent wellness & sports facilities."9.4 "
top-notch fitness area , thought 94%." -
9.0 "World class service."9.4 "94% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
8.8 "Good value."
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8.8 "Breakfast is good."
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6.9 "Rooms are ok."5.5 "For only 55%, the
bathroom was ok ." 5.8 "For 58%,maintenance was acceptable ." -
5.0 "Internet is average."
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4.2 "Vibe wasn't good."2.7 "73%
criticized the unstylish hotel ."
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
9.4 "Terrific location."9.9 "
Great parking , according to 99%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." 10.0 "100% thought it waseasy to get to the train station ." 8.5 "City centre within easy reach , said 85%." -
8.9 "Very nice wellness & sports facilities."
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8.8 "Good value."
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8.8 "Breakfast is good."
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5.2 "Internet is average."
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4.5 "Vibe wasn't good."
Overall Rating
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9.3 "Terrific location."
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9.2 "World class service."9.3 "93% found the
staff to be very friendly ." -
8.8 "Breakfast is good."
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8.1 "Comfort level is high."8.5 "85% said the
beds were comfortable ." -
7.6 "Good cleanliness."
Overall Rating
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9.3 "World class service."9.4 "94% found the
staff to be very friendly ." -
9.2 "Excellent wellness & sports facilities."9.4 "
top-notch fitness area , thought 94%." -
9.2 "Terrific location."9.7 "
Great parking , according to 97%." -
8.5 "Good value."
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8.4 "Breakfast is good."
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6.9 "Rooms are ok."5.7 "For only 57%, the
bathroom was ok ." -
5.4 "Internet is average."
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3.7 "Vibe wasn't good."2.5 "75%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
As you know very well, bar and restaurant close at 10 pm. It is close to shopping to IKEA and other malls. Train staintion is take about two minute by walk.
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4.7review from
The location was exellent,so close to train station and about 10 minutes to the city center. also the breakfast was so good and complete. The hotel was everything but not a 4 star hotel. even it didnt have tea and boiler facility, the decoration was so poor and not suitable for a 4 star hotel, no queen bed was available although I have reserved it about 40 days before our arrival.they closed two bed and that was our queen bed!!! Also one of the kitchen staff was so rude : she took off the dishes when we were still eating she did it everyday morning when it was still 10 minutes to end of breakfast time.
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6.0review from
-a possibility to check in earlier then it was pointed (yes, there were free cleaned rooms and a receptionist met our wishes); - well served and diverse breakfast buffet; - everyday change of towels; - wide comfortable beds; - free parking; - free internet; - quiet surroundings; - 8 minutes to city train (and three stops to the Stockholm centre) - too less shelves and towels' hooks in the bathroom; - air control seems to function a bit out of proper way - it could not heat the room to 26 degrees C, only to 22 degrees and that was all
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6.0review from
Room was large, clean and especially quiet due to unusual feature in Sweden of fitting carpets. None
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4.0review from
the breakfast The front desk
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6.0review from
I checked my e.mails and did some searching on line from my room and for free Nothing all was fine..
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6.0review from
Free WiFi access. Good local transport near-by. Free parking. Good size room. Very competitive price. Breakfast choice considerably reduced since last visit. E.G. no eggs in any shape at all, no bacon and old, probably defrosted, bread.
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6.0review from
The internet did not work all over the hotel - very bad
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6.0review from
The hotel is located only 100 metres away from the train station Alvsjo. With a 3 or 7 day metro ticket you can get from the hotel to the city centre. The ticket is valid from the moment you buy it until that time 3 or 7 days later. Nice modern bathroom, but no bath. Good breakfast, lots of choice. The interieur of the room is a bit worn out (not the bathroom).
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8.0review from
The cleanliness of room and helping staff The location, was a bit difficult to find
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8.0review from
Propably the best hotel I have ever stayed at. Breakfast was immense, even an waffle iron so you could make super fresh waffles (this was in addition to the many breads, hams, cheeses, meatballs, sausage, variations of eggs, etc...). Also a very big room with a big bed. Train station with good trains into Stockholm central only 3 min walk away.
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8.0review from
The cleanliness of room and helping staff The location, was a bit difficult to find
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8.0review from
Propably the best hotel I have ever stayed at. Breakfast was immense, even an waffle iron so you could make super fresh waffles (this was in addition to the many breads, hams, cheeses, meatballs, sausage, variations of eggs, etc...). Also a very big room with a big bed. Train station with good trains into Stockholm central only 3 min walk away.
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6.5review from
As you know very well, bar and restaurant close at 10 pm. It is close to shopping to IKEA and other malls. Train staintion is take about two minute by walk.
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4.7review from
The location was exellent,so close to train station and about 10 minutes to the city center. also the breakfast was so good and complete. The hotel was everything but not a 4 star hotel. even it didnt have tea and boiler facility, the decoration was so poor and not suitable for a 4 star hotel, no queen bed was available although I have reserved it about 40 days before our arrival.they closed two bed and that was our queen bed!!! Also one of the kitchen staff was so rude : she took off the dishes when we were still eating she did it everyday morning when it was still 10 minutes to end of breakfast time.
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6.0review from
-a possibility to check in earlier then it was pointed (yes, there were free cleaned rooms and a receptionist met our wishes); - well served and diverse breakfast buffet; - everyday change of towels; - wide comfortable beds; - free parking; - free internet; - quiet surroundings; - 8 minutes to city train (and three stops to the Stockholm centre) - too less shelves and towels' hooks in the bathroom; - air control seems to function a bit out of proper way - it could not heat the room to 26 degrees C, only to 22 degrees and that was all
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6.0review from
Room was large, clean and especially quiet due to unusual feature in Sweden of fitting carpets. None
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4.0review from
the breakfast The front desk
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6.0review from
I checked my e.mails and did some searching on line from my room and for free Nothing all was fine..
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6.0review from
Free WiFi access. Good local transport near-by. Free parking. Good size room. Very competitive price. Breakfast choice considerably reduced since last visit. E.G. no eggs in any shape at all, no bacon and old, probably defrosted, bread.
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6.0review from
The internet did not work all over the hotel - very bad
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6.0review from
The hotel is located only 100 metres away from the train station Alvsjo. With a 3 or 7 day metro ticket you can get from the hotel to the city centre. The ticket is valid from the moment you buy it until that time 3 or 7 days later. Nice modern bathroom, but no bath. Good breakfast, lots of choice. The interieur of the room is a bit worn out (not the bathroom).
