Upgrades are being made
Room was clean and comfortable.
Obviously they are in the middle of a major overhaul. Pool area, hallways and entrances were all under construction but I understood. Room was great
I did not like anything about this place.
We were going to stay so I was closer to work in case the weather got to bad for me to make it in. When I first got there, there was no one at the desk and I had to wait about 10 minutes before someone helped me. The pool was closed and we were informed it had been closed for over a year and that they had no intention of fixing it. We got to our room and the blow dryer didn't work and it looked like someone cut the cord on the lamp.They gave us a different room and my husband went to check it out, when he tried to turn on the lamp he got electrocuted. He went back to the front desk and demanded a refund, they charged us a $25 cancelation fee and told us we could contact the owner. My husband then called the owner and explained what happened and he told my husband f**k you, you can go ahead and stay somewhere else then. I've never had such a horrible experience at a hotel and will never go back there. I stayed there years ago when it was AmericInn and it was wonderful. It's gone down hill since then and I would never recommend this hotel to anyone ever.
The bed was amazingly comfortable.
Water pressure in the showe was beyond ridiculous, while the small string-like water was running there was a sound coming out of the pipes so loud that im sure the whole hotel knew I was showering or I even woke them up, who knows. When I was done with my shower I got slapped in the face when I put my face against the towel. Omg! It was like throwing an ash tray on my face!
Get your more value for your hard-earned money at the pet-friendly Quality Inn hotel in Storm Lake, IA near Buena Vista University, Storm Lake, Living Heritage Tree Museum and Kings Pointe Waterpark. We offer friendly, dependable service, as well as amenities that offer so much value like free full breakfast, and free WiFi. Relax in your guest room with premium bedding, a refreshing shower and amenities like a microwave, refrigerator, iron, ironing board and desk. Earn rewards with every stay with our Choice Privileges Rewards program. Pets allowed 150.00 USD refundable deposit per stay. 15.00 per pet, per night, 2 pets per room.
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