Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.0 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.3 "Internet works."7.3 "73% said the
wifi quality was great ." -
6.4 "Breakfast is mediocre."
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6.3 "Vibe was decent."
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5.5 "Food is average."5.2 "Only 52% were
satisfied with the menu ." 5.0 "50% thought thesnacks were adequate ." -
5.4 "Rooms are ok."6.6 "Only 66% said
rooms were big enough ." 5.4 "54% said theview was so-so ." -
4.9 "Bad amenities."4.9 "51% thought the
building wasn't nice ." 0.7 "93% thought thefacilities needed updating ." 3.1 "69%complained about the elevator ." 2.0 "80% wereunhappy with the handicap accessible facilities ." -
4.5 "Not very clean."4.7 "53% said
rooms were dirty ." 3.1 "69% said thebathroom was dirty ." -
3.7 "Value below average."3.7 "63% said the
breakfast was too expensive ." 1.1 "Theprice was too high for 89%."
Overall Rating
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9.0 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
7.9 "Good service."9.0 "90% found the
staff to be very friendly ." -
7.3 "Internet works."7.3 "73% said the
wifi quality was great ." -
6.0 "Vibe was decent."
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5.7 "Breakfast is mediocre."
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5.4 "Food is average."5.2 "Only 52% were
satisfied with the menu ." -
5.3 "Bar is ok."
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5.3 "Rooms are ok."6.2 "Only 62% said
rooms were big enough ." -
4.4 "Not very clean."4.7 "53% said
rooms were dirty ." 3.0 "70% said thebathroom was dirty ." -
3.7 "Value below average."3.8 "62% said the
breakfast was too expensive ."
Overall Rating
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9.0 "Terrific location."
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7.7 "Good service."9.1 "91% found the
staff to be very friendly ." -
5.9 "Breakfast is mediocre."
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5.8 "Vibe was decent."
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5.5 "Rooms are ok."6.6 "Only 66% said
rooms were big enough ." -
5.3 "Food is average."
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4.7 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 0.6 "94% thought thefacilities needed updating ." -
4.4 "Not very clean."4.8 "52% said
rooms were dirty ." -
3.8 "Value below average."
Overall Rating
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6.8 "Average comfort."
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5.5 "Rooms are ok."
Overall Rating
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9.1 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
7.9 "Good service."9.1 "91% found the
staff to be very friendly ." -
6.7 "Breakfast is mediocre."
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6.6 "Vibe was decent."
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5.5 "Food is average."
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5.0 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." -
4.9 "Bad amenities."4.9 "51% thought the
building wasn't nice ." -
4.4 "Not very clean."4.6 "54% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Location (very central), friendly and helpful staff, character. WiFi was very accessable Room was a bit worn. No mention was made before arrival (eg at time of booking) of £10 per night charge for use of the carpark.
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6.0review from
Comfortable hotel with character right in centre of town. Ideal for visiting historical houses and close to lots of restaurants.
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7.7review from
wonderful, excellent for a romantic evening- four poster bed well worth it, central to stratford
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8.0review from
We really enjoyed the ambiance of the hotel.The decor and furniture have been chosen for ultimate comfort and cosiness and have achieved a "home from home" feeling and yet still offer luxury. Nothing springs to mind.
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4.3review from
The hotel is clean and suits the character of Stratford upon Avon. The log fires are lovely! The hotel were not helpful with the problems we experienced during our stay. The breakfast was poor quality, badly served and the staff were not helpful.
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7.0review from
The location was superb. The junior suite was well worth the extra with a separate lounge area. Having real log fires burning made it feel warm and cozy. Plenty of places to sit and enjoy a hot drink near the fire. The hotel building is old and whilst the rooms are very clean and well decorated the plumbing is old with low water pressure and about 15 minutes before very hot water reaches you. All part of the old world charm I guess.
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4.0review from
Great location for accessing attractions. Liked the ambiance of the hotel. Staff were obliging. Room was cramped (bathroom was not).Poorly equiped-tv did not work. No clock/radio. No pen. Most importantly- no space to put clothing- We had to live out of our suitcase.
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6.8review from
Location, Food, Character Building. Being charged for car parking.
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7.2review from
I liked the "character" of the hotel and that it had air-conditioning. The room and bath was large, the bed very comfortable, and the hotel is in a great location.
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5.6review from
Very convenient for the theatres and with on-site parking (which can be a problem in Stratford) this is a comfortable and characterful hotel which is good for a short stay. The staff are pleasant and intend to be helpful; but things can go amiss. For example a room service request was overlooked and a dinner reservation got lost between the front desk and the restaurant.
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8.0review from
The friendliness of the staff. The fact we were able to book in slightly earlier than 2pm having travelled all the way from Scotland. The hum of the air conditioning unit outside our bedroom window.
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8.0review from
Location (very central), friendly and helpful staff, character. WiFi was very accessable Room was a bit worn. No mention was made before arrival (eg at time of booking) of £10 per night charge for use of the carpark.
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8.0review from
We really enjoyed the ambiance of the hotel.The decor and furniture have been chosen for ultimate comfort and cosiness and have achieved a "home from home" feeling and yet still offer luxury. Nothing springs to mind.
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8.0review from
The friendliness of the staff. The fact we were able to book in slightly earlier than 2pm having travelled all the way from Scotland. The hum of the air conditioning unit outside our bedroom window.
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7.7review from
wonderful, excellent for a romantic evening- four poster bed well worth it, central to stratford
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7.0review from
The location was superb. The junior suite was well worth the extra with a separate lounge area. Having real log fires burning made it feel warm and cozy. Plenty of places to sit and enjoy a hot drink near the fire. The hotel building is old and whilst the rooms are very clean and well decorated the plumbing is old with low water pressure and about 15 minutes before very hot water reaches you. All part of the old world charm I guess.
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6.8review from
Location, Food, Character Building. Being charged for car parking.
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7.2review from
I liked the "character" of the hotel and that it had air-conditioning. The room and bath was large, the bed very comfortable, and the hotel is in a great location.
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6.0review from
Comfortable hotel with character right in centre of town. Ideal for visiting historical houses and close to lots of restaurants.
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4.3review from
The hotel is clean and suits the character of Stratford upon Avon. The log fires are lovely! The hotel were not helpful with the problems we experienced during our stay. The breakfast was poor quality, badly served and the staff were not helpful.
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4.0review from
Great location for accessing attractions. Liked the ambiance of the hotel. Staff were obliging. Room was cramped (bathroom was not).Poorly equiped-tv did not work. No clock/radio. No pen. Most importantly- no space to put clothing- We had to live out of our suitcase.
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5.6review from
Very convenient for the theatres and with on-site parking (which can be a problem in Stratford) this is a comfortable and characterful hotel which is good for a short stay. The staff are pleasant and intend to be helpful; but things can go amiss. For example a room service request was overlooked and a dinner reservation got lost between the front desk and the restaurant.
