Dining
Basics
Accessibility and suitability
Services and conveniences
Pool and spa
Laundry
Parking and transportation
General
Family friendly
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast included amenity?
The hotel offers a complimentary breakfast, but some guests have mentioned that the breakfast selection was minimal, with only coffee and breads available.
How is the cleanliness of the rooms at the hotel?
While some guests found the rooms to be clean and spacious, others reported issues with cleanliness, including dirty rooms, moldy bathrooms, and unclean carpets.
Is parking readily available at the hotel?
Yes, the hotel offers parking as part of its amenities, providing convenience for guests traveling by car.
What is the best time to visit the hotel?
The high season for the hotel is in August, offering a great time to experience the hotel's convenient location and friendly staff. However, it's important to note that some guests have experienced issues with cleanliness and amenities.
How is the quality of the beds at the hotel?
Guests have had mixed experiences with the beds, with some finding them comfortable, while others reported issues such as bloodstained mattress covers and uncomfortable bedding.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check for Renovation Updates
Some guests arrived to find the hotel closed for renovations despite accepting bookings. It's advisable to check for any ongoing renovation updates before making a reservation.
Verify Amenities Availability
Some guests reported missing amenities such as hair dryers, ice buckets, and telephones in their rooms. It's recommended to verify the availability of essential amenities before arrival.
Room Change Requests
If unsatisfied with the initial room, consider requesting a room change. Some guests reported issues with cleanliness and maintenance but were able to switch to a more satisfactory room.
Breakfast Expectations
Manage breakfast expectations as some guests found the breakfast selection to be minimal, with only coffee and bread available. It's advisable to plan for alternative breakfast options if needed.
Double-Check Room Cleanliness
Several guests mentioned issues with room cleanliness, including dirty carpets, moldy bathrooms, and unclean sheets. It's recommended to double-check the room's cleanliness upon arrival.
Inquire About Special Requests
If specific amenities are required, such as extra pillows or cleaning supplies, it's advisable to inquire about these in advance to ensure a comfortable stay.
Elevator Functionality
Some guests experienced issues with the elevators, with one of them not working. It's recommended to inquire about the current status of the elevators, especially if accessibility is a concern.
Verify Pool and Game Room Availability
Some guests were disappointed to find the pool and game room closed during their stay. It's advisable to verify the availability of these facilities if they are essential for your visit.
Communication with Management
In case of dissatisfaction with the room or amenities, consider communicating directly with the management or staff, as some guests received prompt and courteous responses to their concerns.
Manage Expectations for Fitness Room
If planning to use the fitness room, it's advisable to manage expectations, as some guests reported outdated equipment and a lack of dumbbells.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 7.2 |
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Distance to city center | 1.1 mi |
Nearest Airport | Akron/Canton |
Distance to airport | 23.4 mi |