Services and conveniences
General
Dining
Accessibility and suitability
Basics
Bathroom
Outdoor
Pool and spa
Media and entertainment
Laundry
Workspace
Health and safety
Family friendly
Parking and transportation
Bedroom
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a range of amenities including a fitness center, outdoor pool, and a mini-market on site for added convenience.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What can guests expect from the hotel's dining options?
The hotel provides a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation, ensuring a variety of dining choices.
When is the best time to visit the hotel?
The high season is in March, offering an ideal time to experience the hotel's great location and clean rooms.
How is the customer service at the hotel?
Guests have praised the staff for being amazing, very helpful, and attentive to their needs, ensuring a pleasant and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests were surprised by additional pet fees. If traveling with a pet, it's advisable to inquire about the pet policy and associated charges in advance.
Check Room Amenities
Some guests were disappointed to find that certain amenities, such as breakfast, were not included in the room price despite initial booking information. It's recommended to double-check the inclusions and exclusions before booking.
Be Mindful of Noise Levels
While many guests appreciated the quiet surroundings, some mentioned issues with noise, such as barking dogs during a pet event. Light sleepers may want to inquire about potential noise disturbances during their stay.
Verify Special Requests
If specific room features are important, such as a bathtub or a particular bed type, it's advisable to confirm these requests directly with the hotel in advance to ensure a comfortable stay.
Confirm Service Availability
Due to the pandemic, some services like breakfast, hot tub, and fire pit were not available during certain guests' stays. It's recommended to check the current status of amenities and services before arrival.
Clarify Housekeeping Policy
Several guests noted that there was no daily housekeeping or room servicing during their stay. It's advisable to clarify the housekeeping policy and frequency of room cleaning with the hotel, especially for longer stays.
Address Any Maintenance Concerns
A few guests reported issues with room maintenance, such as a broken boiler and leaky bathroom. It's advisable to promptly notify the staff about any maintenance issues to ensure a comfortable stay.
Inquire About Additional Charges
Some guests experienced unexpected additional charges or authorization holds on their cards. It's recommended to inquire about any potential extra fees or authorizations during the check-in process to avoid surprises.
Verify COVID-Related Policies
As some negative feedback was attributed to COVID-related adjustments, it's advisable to verify the hotel's current COVID-related policies and their potential impact on the guest experience before booking.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | April | $144 | $133 |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 64% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 5.9 mi | Palm Beach Intl | 31.3 mi |
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