Overview

Garden Palace Hotel
Best Dining Experience

Jl Yos Sudarso 11, Surabaya 60271, Indonesia
+62 315 321 001

$37+

Overall guest ratings

8.2/10 Excellent
Based on 1,929 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.4
  • 5.9

Good to know

  • Spacious rooms
  • Clean hotel facilities

Nearby

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    About

    A great choice for a stay in Surabaya, Garden Palace Hotel Surabaya features a nightclub and offers an airport shuttle (available on request) for IDR 250000 per vehicle. Guests can indulge in massages, and Green House, one of 3 restaurants, serves international cuisine. 2 bars/lounges and a health club are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and slippers.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Business center
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Terrace/Patio
    • Spa
    • Coffee shop
    • Free babysitting/child services
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,929 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Food is delicious."
      8.5 "85% loved the dining experience."
      10.0 "100% loved the menu selection."
    • 6.7 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 1.6 "Horrible pool."
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    Overall Rating

    7.9 Good
    Based on 385 reviews
    • 9.2 "Terrific location."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 7.3 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.9 "Internet is average."
    • 6.5 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall Rating

    7.5 Good
    Based on 675 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.5 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."

    Overall Rating

    7.7 Good
    Based on 540 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 6.3 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.5 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."

    Overall Rating

    7.6 Good
    Based on 327 reviews
    • 9.3 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 4.0 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Clean hotel facilities"
    data provided by TrustYou

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